--- description: Detailed reviews on Folge based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Folge with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Folge Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Document Generation Software](/directory/1555/document-generation/software) > [Folge](/software/2060039/folge) # Folge Canonical: https://www.getapp.ca/software/2060039/folge Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2060039/folge?page=2) > Designed for businesses in semiconductors, IT, education, and other industries, Folge is an on-premise application that allows customer support teams to create knowledge base articles and step-by-step guides for business processes from a unified platform. Staff members can generate, manage, and share user manuals, how-to guides, and knowledge base articles with teams, clients, or external users, facilitating collaboration. > > Verdict: Rated **4.8/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 100 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Folge - **Founded**: 1 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German - **Available Countries**: Germany, United States ## Features - Collaboration Tools - Multiple Output Formats - Templates - Workflow Automation ## Integrations (4 total) - Confluence - Help Scout - Microsoft SharePoint - Zendesk Suite ## Support Options - Email/Help Desk - Chat ## Category - [Document Generation Software](https://www.getapp.ca/directory/1555/document-generation/software) ## Alternatives 1. [Adobe Acrobat](https://www.getapp.ca/software/2047082/adobe-acrobat-dc) — 4.7/5 (4229 reviews) 2. [Microsoft Word](https://www.getapp.ca/software/91382/microsoft-word) — 4.7/5 (2857 reviews) 3. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17615 reviews) 4. [Fillable Document](https://www.getapp.ca/software/2069267/fillable-document) — 4.7/5 (43 reviews) 5. [Plumsail Documents](https://www.getapp.ca/software/2048657/plumsail-documents) — 4.7/5 (79 reviews) ## Reviews ### "Automate your process in writing tutorials" — 5.0/5 > **Cheng** | *May 10, 2023* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Optimized for true Desktop applications.It is straightforward to set up and its features are very useful. The UI is very screen and, unlike other apps, it is not cluttered with non-essential features. It is a life-time license which will be updated even in the future. The developer is kind enough to always provide updates in due time that extend the functionality while fixing the bugs.It supports both Mac and Windows- > > **Cons**: I haven't encountered any negatives so far. Everything works as expected, and it is easy to use.It would be super cool, if it could support Linux someday, as our developers love this tool, but cannot use it on Linux. > > The quality and its associated price are unmatched\! There is no better tool out there regarding value. ----- ### "Write Expressive Documentation Quickly and Easily" — 5.0/5 > **Kennon** | *September 21, 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: There are a number of things that I like about this software, but the feature that I think is the most useful is the ability to record what you are doing as you work. Folge will capture screenshots as you click, and auto-create steps that you can then fill in the details for after you are finished working. This makes the overall documentation process so much easier and effective. > > **Cons**: Folge is still relatively new software. There are rough edges, but I have no features missing that impede my ability to work effectively with this tool. Any feature, or thought, I've had has been quickly responded to by the developer. > > Folge works as a tool should. It gets out of the way and allows me to succeed in what I'm trying to accomplish. The beauty in Folge is that it works behind the scenes. You turn it on and then just work. It will be there documenting along the way. Let's say you want to show someone how to work on a spreadsheet process in Excel, or how to manage a YouTube channel, or MindMap an involved concept. Start Folge and then work away. After you are finished, hop back into Folge and you can add additional clarifying content to each captured step. Add shapes, text, numbered stepped, and even write copy that goes alongside each image. ----- ### "Folge User SA" — 4.0/5 > **Anton** | *January 31, 2023* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Makes my life a 100% easier in tying to explain steps to be taken in software Apps.Certainly a lot easier than putting into words \! > > **Cons**: In Earlier versions (and not sure of updates) I used to get frustrated with wanting edit or change step numbers that were auto numbered.In addition, it seemed like a major mission with sooo many steps to create a PDF > > Awesome product, but would have been easier if the normal Windows File/Selection process was used ----- ### "Quick and easy PDF creation" — 4.0/5 > **Gary** | *February 7, 2023* | Printing | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, edit functions, export options. > > **Cons**: Inability to backup/restore to/from a cloud solution from within the software > > Very positive experience - Folge has reduced the lead time on PDF document production and offers a quick solution for users ----- ### "Folge for the Win" — 5.0/5 > **Ben** | *February 15, 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Easy to get going creating Work Instructions using screenshots and lots of features as you get more advanced. Quickly capturing the process as you do it and having the ability to go back, annotate, hide private information and adjust is great\! > > **Cons**: Some of the tools are a little clunky but the Folge team has been very responsive and actually improved the tool a few times in just a couple weeks of using it. > > I looked at several different workflow capture tools and ultimately decided on Folge for a couple of reasons: 1. The price was very reasonable 2. It was able to capture and annotate steps in a workflow seamlessly 3. It had many export options, including HTML, JSON and Markdown. We eventually plan to move our guides and work instructions to web native technologies, like Wikis and having these web native export options should make that process better. We'll still want to use Folge to capture the workflow even when we have reached the next step. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/2060039/folge?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2060039/folge) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data