About AutoTraker

AutoTraker is an automotive shop management software that enables businesses to manage and track customers, repairs, and service history, print invoices, generate reports, and more. It allows users to handle customer information, jobs, parts, assets, and other details via a unified portal.

AutoTraker helps users maintain a database of customers and their vehicles, which allows them to track the history and status of each customer’s vehicle. The integrated parts management feature enables users to look for specific parts by name or part number, check inventory availability, add new parts and order used parts.


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AutoTraker Software - AutoTraker order form
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Ease of Use

4.9 (34)
4.7 (497)

Value for Money

4.7 (34)
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Customer Service

4.9 (34)
4.9 (497)
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Reviews

Overall rating

4.9 /5
(34)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.9/5
Customer Support Software
4.9/5

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Showing 5 reviews of 34
David
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I've used auto traker since 1997 and i never thought of using anything else.

Reviewed on 2017-06-03

It show me how to treat my customers in a way they know i care about them and service their vehicle...

It show me how to treat my customers in a way they know i care about them and service their vehicle in a professional manner.

Pros

This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability. Service reminders are the best key for customer retention and sales growth.

Thomas
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software

The name AUTOTRAKER says it all, its a true traker of all your priceless data!

Reviewed on 2016-04-28

We started using Autotraker in June of 2006 and have had very great experience to date. The flow of...

We started using Autotraker in June of 2006 and have had very great experience to date. The flow of the software is fluid and common sense of how customer, repair order and vehicle tracking should be in my opinion. When I need history of any data of any kind I have entered, its at my fingertips as fast as I can type. The reports are unlimited for what you need in today's real world of doing business. The guys at Autotraker have always been second to none when it comes to support of there product. Their calls are always answered live Monday-Friday 8 am - 4 pm and if they are with another client the wait time is minimal. The best thing about their support there is actually someone on the other end that speaks fluid English unlike companies who sublet customer support out to foreigners you can't ever understand. I also appreciate the fact that there techs can login to my computers and fix things on the fly which saves me lots of time in my busy days. They are constantly making there product better with add-ons and updates including integration of other 3rd party companies which is very import in today's technology. They always consider our ideas to add to later updates and we have seen our own ideas come to reality. One of the biggest things that attracted me in the first place was the value for the dollar you get from Autotraker, there may be something out there that could have better features in some areas of the program but overall we don't feel we are missing out on much otherwise, this product has alot of bang for the buck! Thanks guys.

Debra
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Still comparing but like it so far

Reviewed on 2019-03-15

Pros

Simplicity of the program but it does not have all the functionality I am used to at a OEM dealership, different with BHPH Lots

Cons

Still in the researching of this now, but did like it all.

Yemane
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

AutoTraker is the best software in todays technology I use them more than12 years, great...

Reviewed on 2017-09-15

great software there is no question.

great software there is no question.

Pros

autoTraker along with affiliates gives us the capability to manage and track our customer and service histories and print professional invoices.

Cons

scan licence to check VIN no more hand writing, integrate with all data,reartime, reminder, declines job, estimate inventory easy to use and more.

David
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Saved time and trouble

Reviewed on 2016-09-28

Accidentally deleted a $6700 ticket and could not recover. Bob was able to bring back the whole...

Accidentally deleted a $6700 ticket and could not recover. Bob was able to bring back the whole ticket and saved me at least 30 minutes of time. The staff has always been great at solving problems (even self induce by me). Thanks

Pros

ease of use and support

Cons

nothing

Showing 5 reviews of 34 Read all reviews

AutoTraker FAQs

Below are some frequently asked questions for AutoTraker.

AutoTraker offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact AutoTraker directly for pricing details.

AutoTraker has the following typical customers:

Self Employed, 2–10

AutoTraker supports the following languages:

English

AutoTraker supports the following devices:

We do not have any information about what integrations AutoTraker has

AutoTraker offers the following support options:

Phone Support

Related categories

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