--- description: Detailed reviews on Klient PSA based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Klient PSA with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Klient PSA Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/331/professional-services-automation/software) > [Klient PSA](/software/2059337/klient-psa) # Klient PSA Canonical: https://www.getapp.ca/software/2059337/klient-psa Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2059337/klient-psa?page=2) > Salesforce-native PSA with Agentforce AI agents built in. Projects, resourcing, time, billing — quote to invoice. From $39/user/month. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Klient PSA 1\. Keep every project plan current without the admin — AI agents update schedules, chase nothing, and draft the status recaps your PMs write by hand. Real-time dashboards, Gantt views, and custom workflows, all inside Salesforce. 2. Staff the right person to the right project with skills-based scheduling, availability filters, and drag-and-drop planning that surfaces bench time before it costs you. 3. Protect margin on every engagement — track deliverables against original scope in real time and catch scope creep in the margin report, not the post-mortem. 4. Accelerate time-to-cash with AI-assisted time capture, automated pre-invoicing, and revenue recognition tied directly to delivery. Bill on facts, not negotiations. 5. Run the entire services operation — estimate, deliver, invoice, forecast — on one 100% Salesforce-native platform. No integrations, no silos, no second login. 6. Bring clients into the project, not just the status call — a secure portal with task approvals, shared documents, and live progress they can see themselves. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Klient - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: One Transparent pricing. Clear value. Klient PSA offers flexible, scalable pricing to fit every stage of your service delivery journey—all 100% native to Salesforce. Starting at $39/user/month, the Professional plan gives you everything you need to manage projects, tasks, and resources, time tracking, expenses, and billing. Move up to the Enterprise plan at $59/user/month to unlock advanced customer collaboration features with a secure self-serve portal. The Ultimate plan at $129/user/month is the full Klient PSA experience in a single SKU. Every capability, every add-on, every AI agent — current and future. All plans include the Salesforce Platform License (and Experience Cloud starting at Enterprise). Simple, powerful, and built for teams who want one connected platform to run project delivery. Price is per User per Month. Billed Annually. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Agile Methodologies - Approval Process Control - Assignment Management - Billable Items Tracking - Billing & Invoicing - CRM Software - Calendar Management - Capacity Management - Client Portal - Collaboration Tools - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Document Management Software ## Integrations (10 total) - Accounting Seed - Jira - NetSuite - QuickBooks Enterprise - Sage Intacct - Salesforce.org Education Cloud - Salesforce.org Nonprofit Cloud - Slack - Xero - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Professional Services Automation Software](https://www.getapp.ca/directory/331/professional-services-automation/software) ## Related Categories - [Professional Services Automation Software](https://www.getapp.ca/directory/331/professional-services-automation/software) - [Agile Project Management Software](https://www.getapp.ca/directory/596/agile-project-management/software) - [IT Project Management Software](https://www.getapp.ca/directory/1043/it-project-management/software) - [Project Management Software](https://www.getapp.ca/directory/332/project-management/software) - [Project Tracking Software](https://www.getapp.ca/directory/1457/project-tracking/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (6095 reviews) 2. [Smartsheet](https://www.getapp.ca/software/10391/smartsheet) — 4.5/5 (3538 reviews) 3. [Project Insight](https://www.getapp.ca/software/8397/project-insight) — 4.5/5 (94 reviews) 4. [PlanStreet](https://www.getapp.ca/software/129007/planstreet) — 4.4/5 (45 reviews) 5. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1001 reviews) ## Reviews ### "Klient has transformed how we manage our operations" — 5.0/5 > **Amita** | *August 12, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The Resource Planner has been a game changer for us. It supports both tactical and strategic resource planning—allowing us to make week-to-week allocation decisions while also looking further ahead to understand capacity, identify potential gaps, and proactively plan for future demand. Being able to visualise over- and under-utilisation across the team has materially improved our ability to manage capacity. Klient has also helped us standardise our project management processes, reduce administrative overhead, and improve the accuracy of our operational data. Rather than spending internal resources maintaining and developing a bespoke system, we can focus on optimising our processes and take advantage of Klient's ongoing product improvements. We especially love the Klient Teams' professionalism, collaboration and innovation. \[sensitive content hidden\] has been a standout Customer Success Manager, thank you for your support and guidance\! > > **Cons**: Our journey using the Klient PSA tool has been seamless so far. We cannot provide any negatives at this stage. > > Klient has been a significant step forward for our organisation. We moved from a homegrown Salesforce solution to a platform purpose-built for professional services, and the operational efficiency gains have been clear. One of the biggest benefits is having our project, resource, and time data in one place. This gives us a much clearer view of what is happening across our client portfolio and enables us to monitor project performance, manage delivery, and track time more effectively and accurately. Overall, Klient has given us better visibility, stronger operational discipline, and a much more effective way to manage projects, time, and resources at scale. ----- ### "A Comprehensive and Streamlined Project Management Tool" — 5.0/5 > **Cengiz Barkın** | *December 15, 2022* | Computer Games | Recommendation rating: 10.0/10 > > **Pros**: Klient PSA is an incredibly powerful project management tool that allows teams to easily assign tasks and collaborate on projects. The user interface is intuitive and the features are robust, making it a great choice for all levels of project management. > > **Cons**: While Klient PSA is a great tool for project management, it can be difficult to customize for very specific needs. Additionally, some of the features can be confusing to navigate and the pricing structure can be complicated. > > Overall, my experience with Klient PSA has been positive. It has allowed me to manage projects effectively and efficiently, and I would recommend it for larger teams. The features are robust, and the user interface is intuitive. ----- ### "Benefits of Klient PSA" — 4.0/5 > **James** | *July 22, 2022* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: Friendly team and helpful support. Overall system capabilities are good and has helped improve how we manage our services business. Provides good visibility for projects within our delivery teams. > > **Cons**: Project management capabilities are not optimized as well as they could be. We have provided feedback for improvements to resource mgt. and time tracking. We would really like to see Smartsheet like collaboration capabilities in Klient. > > Overall, experience has been good. The support was a bit slow in the beginning however has improved over the last 18 months. ----- ### "Great system and exciting plans ahead" — 5.0/5 > **Tim** | *July 12, 2022* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Very flexible and highly configurable. It uses standard Salesforce structure, so we're able to tweak the out-of-the box functionality to suit our specific business needs. The team at Klient are friendly and helpful, and while there are some features we would like to see as standard, they are genuinely eager to find solutions for any non-standard use-cases we have. > > **Cons**: The feature that we would value most is the ability to switch between hours and days as the unit of measurement on a project by project basis (currently everything works from hours as standard). We have a number of workarounds that allow us to deal with this, but it means we have deviated more than we would have liked from the core functionality of the system. > > Klient has quickly become a key tool in our business processes, and we are very pleased with the system. While there are undoubtedly improvements that could be made, the team have an ambitious road-map and are always willing to consider new ideas for enhancing functionality. ----- ### "Review" — 4.0/5 > **Gina** | *July 15, 2022* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: I liked how seamless look wise it blended into Salesforce and the features we currently used before implementation. > > **Cons**: I feel as though I don't have a grasp on easy reporting for our teams purposes based on the time tracking, profitability, team availability, and utilization data. > > So far, working with \[SENSITIVE CONTENT\] has been wonderful, he is always there to answer any questions and provides tutorials on how he did something I asked of him, so that I could learn for future use. I also think Klient Support has been amazing and super transparent on what they can help with. Klient PSA so far has been great, it just has some minor issues, like page loading under My Work, Gantt Chart tasks, and some reporting issues I mentioned above. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2059337/klient-psa?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2059337/klient-psa) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data