About Umanest
Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.
Teams can get notified of unsatisfied clients. It drives faster organic growth by turning landlords and tenants into brand advocates, with testimonials, online reviews, and personal recommendations.
Key benefits of Umanest
Get proactive communication with your landlords and tenants, with Umanest's satisfaction surveys based on their unique client journey.
Protect and improve your brand reputation, by collecting more positive reviews and authentic testimonials to post to social channels and climb up search rankings.
Get the right information at the right time, with Umanest's trigger-based actions and notifications for your team.
Integrate Umanest with your existing management system and add our loyalty toolkit into your regular workflow, without disruption to your existing systems.
Use our built-in customer journey mapping to help you at key milestones of a landlord and tenant relationship by proactively surveying satisfaction.
Generate leads without spending on ads with testimonials, referrals and recommendations. Automate posting to social media and online reviews, and thank clients with memorable hand-written cards.
Make good decisions based on reliable information, with Umanest's accessible dashboard of performance metrics to compare different offices, teams, portfolios and even industry-rank comparisons.
Empower your team with role-specific reporting, with tailored access based on team roles. Business owners and executives get Business Intelligence improvement reports.
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A tool every Property Management business needs!
Reviewed on 2021-12-14
Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful...
Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful and provided us with great training and insight.
Pros
This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering.
Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input!
Cons
We can't find any faults with the software or the service we have received.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Feedback keeps us honest in out business operations and team performance.
Reviewed on 2022-07-14
It's been really good, the customer service we receive is excellent they are always listening to...
It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations
Pros
The ability to see staff ratings on a high level and in detail if required
Cons
The inability to directly link reviews to google
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
MUST BE USED
Reviewed on 2020-11-25
Pros
A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service .
Cons
We don't know sometimes who is writing the comments, a bit frustrating but understandable
Umanest FAQs
Below are some frequently asked questions for Umanest.Q. What type of pricing plans does Umanest offer?
Umanest offers the following pricing plans:
- Free Trial: Not Available
Contact Umanest for pricing details.
Q. Who are the typical users of Umanest?
Umanest has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Umanest support?
Umanest supports the following languages:
English
Q. Does Umanest support mobile devices?
Umanest supports the following devices:
Q. What other apps does Umanest integrate with?
We do not have any information about what integrations Umanest has
Q. What level of support does Umanest offer?
Umanest offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Umanest.
- Review Management Software
- Customer Engagement Software
- Customer Experience Software
- Reputation Management Software
- Customer Success Software
- Business Performance Management Software
- Customer Satisfaction Software
- Customer Communications Management Software
- Small Business Loyalty Programs Software
- Customer Loyalty Software
- Performance Management & Appraisal Software
- Referral Software
- Customer Advocacy Software
- NPS Software
