About Umanest

Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

Teams can get notified of unsatisfied clients. It drives faster organic growth by turning landlords and tenants into brand advocates, with testimonials, online reviews, and personal recommendations.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Umanest

Key benefits of Umanest

Get proactive communication with your landlords and tenants, with Umanest's satisfaction surveys based on their unique client journey.
Protect and improve your brand reputation, by collecting more positive reviews and authentic testimonials to post to social channels and climb up search rankings.
Get the right information at the right time, with Umanest's trigger-based actions and notifications for your team.
Integrate Umanest with your existing management system and add our loyalty toolkit into your regular workflow, without disruption to your existing systems.
Use our built-in customer journey mapping to help you at key milestones of a landlord and tenant relationship by proactively surveying satisfaction.
Generate leads without spending on ads with testimonials, referrals and recommendations. Automate posting to social media and online reviews, and thank clients with memorable hand-written cards.

Make good decisions based on reliable information, with Umanest's accessible dashboard of performance metrics to compare different offices, teams, portfolios and even industry-rank comparisons.

Empower your team with role-specific reporting, with tailored access based on team roles. Business owners and executives get Business Intelligence improvement reports.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand , United States, South Africa

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Umanest

Images

Umanest Software - Umanest Overview Dashboard
Umanest Software - Umanest Milstone Survey Email
Umanest Software - Umanest Feedback Collected
Umanest Software - Umanest Business Intelligence
Umanest Software - Umanest Social Post Generator
Umanest Software - Umanest Portfolio Leaderboard
View 6 more
Umanest Software - Umanest Overview Dashboard
Umanest Software - Umanest Milstone Survey Email
Umanest Software - Umanest Feedback Collected
Umanest Software - Umanest Business Intelligence
Umanest Software - Umanest Social Post Generator
Umanest Software - Umanest Portfolio Leaderboard

Features

Total features of Umanest: 51

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CSAT Survey Structure
  • Churn Management
  • Communication Management
  • Conditional Logic
  • Customer Database
  • Customer Engagement Software
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Surveys
  • Customizable Branding
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Integration
  • Data Visualization Software
  • Employee Management
  • Employee Profiles
  • Feedback Management
  • For Customer Referrals
  • Gift Card Management
  • HR Management
  • Key Performance Indicators
  • Lead Generation Software
  • Loyalty Program
  • Mobile Survey
  • NPS Survey Structure
  • Negative Feedback Management
  • On-going Performance Tracking
  • Performance Metrics
  • Performance Review Management
  • Pulse Surveys
  • Question Library
  • Ratings / Reviews
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • SSL Security
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Visual Analytics

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Kangaroo

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Reviews

Overall rating

5 /5
(3)
Value for Money
5/5
Features
5/5
Ease of Use
4.7/5
Customer Support Software
5/5

Already have Umanest?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 3 reviews of 3
Hamish
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A tool every Property Management business needs!

Reviewed on 2021-12-14

Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful...

Our experience with Umanest has been a very positive one. [SENSITIVE CONTENT] has been very helpful and provided us with great training and insight.

Pros

This tool asks all the right questions, to all the correct people. Unlike other NPS survey tools, this tool is made for the Property Management industry. I love the type of questions it asks our clients - giving us a really good insight into the service we provide our clients, and what we can do to improve our service offering.

Not only does it work really well, it seamlessly integrates with our trust account system - so no manual input!

Cons

We can't find any faults with the software or the service we have received.

Solly
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Feedback keeps us honest in out business operations and team performance.

Reviewed on 2022-07-14

It's been really good, the customer service we receive is excellent they are always listening to...

It's been really good, the customer service we receive is excellent they are always listening to our problems and deliver on our expectations

Pros

The ability to see staff ratings on a high level and in detail if required

Cons

The inability to directly link reviews to google

Yves-Louis
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MUST BE USED

Reviewed on 2020-11-25

Pros

A very useful management tool, a fantastic Quarterly review to know the mood of all our landlord and tenants . Better to get even a bad review on Umanest than on internet or social network and you can remedy the issue . The team likes it and is in a hurry to get the results . It push naturally the people in the company to offer a better service .

Cons

We don't know sometimes who is writing the comments, a bit frustrating but understandable

Umanest FAQs

Below are some frequently asked questions for Umanest.

Umanest offers the following pricing plans:

  • Free Trial: Not Available

Contact Umanest for pricing details.

Umanest has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Umanest supports the following languages:

English

Umanest supports the following devices:

We do not have any information about what integrations Umanest has

Umanest offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Umanest.