---
description: Detailed reviews on Superchat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Superchat with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Superchat Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Superchat](/software/2058817/superchat)

# Superchat

Canonical: https://www.getapp.ca/software/2058817/superchat

Page: 1 / 13\
Next: [Next page](https://www.getapp.ca/software/2058817/superchat?page=2)

> Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.
> 
> Verdict: Rated **4.8/5** by 304 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 304 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SuperX

## Commercial Context

- **Starting Price**: €79.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- @mentions
- API
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM Integration
- CRM Software
- Campaign Management Software
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Database
- Contact Management Software
- Content Management System (CMS) Software
- Customer Database
- Customer History
- Customizable Branding

## Integrations (11 total)

- Gmail
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Instagram
- Microsoft Outlook
- Nelly
- WhatsApp
- Zapier
- apomap

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)
- [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18803 reviews)
2. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3470 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1787 reviews)
4. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4090 reviews)
5. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1727 reviews)

## Reviews

### "Alles Super" — 4.0/5

> **Eric** | *October 11, 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Einfach in der Handhabung, schnelle Einrichtung.
> 
> **Cons**: Gelegentlich werden Nachrichten erneut als ungelesen angezeigt, obwohl sie schon gelesen wurden.

-----

### "Der beste WhatsApp API Anbieter in Deutschland" — 5.0/5

> **Dennis** | *October 11, 2024* | Executive Office | Recommendation rating: 10.0/10
> 
> **Pros**: - Support
- Produkt
- Gesamtpaket
- Preis / Leistung
- Stetige Verbesserung der Produktpalette
> 
> **Cons**: Bis jetzt gibt es keine negativen Punkte.
> 
> Durchweg positiv über die gesamte Zeit, in der wir Superchat nutzen.

-----

### "Mehr als positiv überrascht" — 5.0/5

> **Steffen** | *July 2, 2026* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Die Anwenderfreundlichkeit ist extrem hoch, die Möglichkeiten sind extrem umfassend und der technische Support war bisher einfach top
> 
> **Cons**: Bisher kann ich gar nichts schlecht finden, weil es überhaupt nichts zu beanstanden gab. Alle Mitarbeiter waren sehr gut, der technische Support war super.
> 
> Bisher extrem positiv und bin positiv überrascht, wie einfach die Systeme zu installieren waren und neue Automatismen angelegt werden können. Ist eine irrsinnige Zeitersparnis

-----

### "Ersteinrichtung" — 5.0/5

> **Mirko** | *July 23, 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Einfach und übersichtlich. Intuitive Benutzerführung und verständliche Erklärungen damit man schnell reinkommt.
> 
> **Cons**: Leider noch keine Sprachanrufe von WhatsApp Business integrierbar, was aber kommen soll. Das fehlt leider noch.
> 
> Gerade erst am Anfang, aber bislang sehr gut. Ich freue mich darauf damit zu arbeiten und mehr Erfahrung zu sammeln.

-----

### "Erste Schritte sind super" — 5.0/5

> **Christoph** | *July 17, 2026* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: Übersichtlichkeit auf für wenige IT-affine Anwender. Variable Möglichkeiten. Persönliche Hilfe beim Onboarding und laufender Support. alles individuell abgestimmt.
> 
> **Cons**: Bisher noch nichts :-) Wir werden uns anschauen wie übersichtlich das System bleibt, wenn ausser whatsapp noch Outlook hinzukommt...

-----

Page: 1 / 13\
Next: [Next page](https://www.getapp.ca/software/2058817/superchat?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2058817/superchat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2058817/superchat> |
| de-AT | <https://www.getapp.at/software/2058817/superchat> |
| en | <https://www.getapp.com/customer-management-software/a/superchat/> |
| en-AE | <https://www.getapp.ae/software/2058817/superchat> |
| en-AU | <https://www.getapp.com.au/software/2058817/superchat> |
| en-CA | <https://www.getapp.ca/software/2058817/superchat> |
| en-GB | <https://www.getapp.co.uk/software/2058817/superchat> |
| en-IE | <https://www.getapp.ie/software/2058817/superchat> |
| en-NZ | <https://www.getapp.co.nz/software/2058817/superchat> |
| en-SG | <https://www.getapp.sg/software/2058817/superchat> |
| en-ZA | <https://www.getapp.za.com/software/2058817/superchat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Superchat","description":"Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience. All customer messages received via WhatsApp, Google, Facebook and more are combined in one inbox. In addition, to streamline customer communication the platform offers an efficient way to manage and generate new online reviews via Google and other platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e79145fe-c010-4520-b6ea-4ba5002654dd.png","url":"https://www.getapp.ca/software/2058817/superchat","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2058817/superchat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":304,"ratingValue":4.8},"offers":{"price":"79","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/software/2058817/superchat#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Superchat","position":3,"item":"/software/2058817/superchat","@type":"ListItem"}]}]}
</script>