---
description: Detailed reviews on UCx based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare UCx with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: UCx Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/1101/cloud-pbx/software) > [UCx](/software/2058712/ucx-1)

# UCx

Canonical: https://www.getapp.ca/software/2058712/ucx-1

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> UCx with Webex transforms the way employees work with a single, simple to use communication and collaboration app for calling, messaging and meeting with anyone, anywhere on any device. It includes secure HD video, messaging, file sharing, whiteboarding built-in call control functionality and more.
> 
> Verdict: Rated **4.2/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of UCx

\- Integrated calling and call control
- Enhanced teamwork and collaboration
- Enterprise-grade security and compliance
- Easy implementation and no IT support required
- Minimal capital expense

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 10 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TPx Communications

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per Feature
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- CRM Software
- Calendar Management
- Call Center Management
- Call Monitoring
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Cloud PBX Software](https://www.getapp.ca/directory/1101/cloud-pbx/software)

## Related Categories

- [Cloud PBX Software](https://www.getapp.ca/directory/1101/cloud-pbx/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)
- [Cloud Communication Platform Software](https://www.getapp.ca/directory/1631/cloud-communication-platform/software)
- [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14526 reviews)
2. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [VirtualPBX](https://www.getapp.ca/software/1127/virtual-pbx) — 4.7/5 (36 reviews)
4. [Zoho Cliq](https://www.getapp.ca/software/111057/zoho-cliq) — 4.6/5 (108 reviews)
5. [Symphony Communication](https://www.getapp.ca/software/2078961/symphony-communications) — 4.4/5 (20 reviews)

## Reviews

### "TPX UCX has helped us increase productivity as well as Disaster Readiness" — 5.0/5

> **Wayne** | *June 30, 2022* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: There is some effort to configure the UCX system but once that is done, users have a seamless integration to their phones and all other communication needs.
> 
> **Cons**: It is hard to find "Cons" worth mentioning at this time.
> 
> UCX has helps us as an organization to communicate across of divisions of the  company and between our multiple locations. It has allowed us to enhance our remote workforce during these difficult times.

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### "support is the best" — 5.0/5

> **Hiroki** | *August 16, 2022* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: personally software is nothing special but the support and alert notification service is very good. I know what is going on with the service and if something bad, can contact support and they are good
> 
> **Cons**: the backup line, is based on LTE modem sometimes dies... and need to require hardware restart, can't be done remotely. hope there is a way ( maybe I don't know how to do it) to restart the backup LTE modem remotely

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### "Unimpressive" — 3.0/5

> **Verified Reviewer** | *September 29, 2020* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Taking phone service online is cool but there are plenty of other options to accomplish the same task with a better experience.
> 
> **Cons**: Super glitchy, automatic sign in is spotty at best (constantly signed out on accident), not great with mac OS.
> 
> Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.

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### "TPX UCx" — 4.0/5

> **Kevin** | *June 30, 2022* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Not much. Software is cumbersome and not user friendly.
> 
> **Cons**: My phone system can't seem to be programmed to meet the needs of a small business like mine.
> 
> Negative. Price has ended up costing 2Xmy initial quote. Portal is archaic and not user friendly.

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### "review" — 5.0/5

> **melva** | *June 30, 2022* | Insurance Software | Recommendation rating: 3.0/10
> 
> **Pros**: our phones work fine and the internet is strong.
> 
> **Cons**: no one is able to fix our system. voicemails are still saying past employees names, unabel to rename the phones to show correct names.
> 
> it's ok, not the best in customer service.  our internet connection is good so no complains there.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2058712/ucx-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/ucx-1/> |
| en-AE | <https://www.getapp.ae/software/2058712/ucx-1> |
| en-AU | <https://www.getapp.com.au/software/2058712/ucx-1> |
| en-CA | <https://www.getapp.ca/software/2058712/ucx-1> |
| en-GB | <https://www.getapp.co.uk/software/2058712/ucx-1> |
| en-IE | <https://www.getapp.ie/software/2058712/ucx-1> |
| en-NZ | <https://www.getapp.co.nz/software/2058712/ucx-1> |
| en-SG | <https://www.getapp.sg/software/2058712/ucx-1> |
| en-ZA | <https://www.getapp.za.com/software/2058712/ucx-1> |

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