--- description: Detailed reviews on MatrixCare Life Plan Community based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MatrixCare Life Plan Community with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MatrixCare Life Plan Community Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [MatrixCare Life Plan Community](/software/2058582/matrixcare-life-plan-community) # MatrixCare Life Plan Community Canonical: https://www.getapp.ca/software/2058582/matrixcare-life-plan-community Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2058582/matrixcare-life-plan-community?page=2) > Life plan community (LPC) EHR software from MatrixCare is designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRCs). > > Verdict: Rated **4.1/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MatrixCare Life Plan Community Easily share data between users across your organization with our accessible, user-friendly interface. Get up-to-the-moment updates and notifications that keep staff informed about important resident changes so they can prioritize care. Make decisions that affect your bottom line using intelligent insights and in-depth reports that help optimize reimbursement and ensure compliance. Streamline management of billing and payments for community amenities. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 43 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Pricing Details**: $2k/mo per community, $30k implementation per community, + implementation - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Assessment Management - Attendance Tracking Software - Billing & Invoicing - CNA Tracking - Care Plan Management - Charting - Claims Management Software - Clinical Care - Compliance Management - Customizable Reports - Document Management Software - EMR/EHR - Employee Management ## Integrations (6 total) - Accushield - Attendance on Demand - Carefeed - Prophix One - Vena - WelcomeHome ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Assisted Living Software](https://www.getapp.ca/directory/891/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.getapp.ca/directory/891/assisted-living/software) - [Long Term Care Software](https://www.getapp.ca/directory/911/long-term-care/software) ## Alternatives 1. [Senior Living Core Platform](https://www.getapp.ca/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Yardi Senior Living Suite](https://www.getapp.ca/software/2057639/yardi-senior-living-suite) — 4.2/5 (11 reviews) 3. [ECP](https://www.getapp.ca/software/131351/ecp) — 4.7/5 (154 reviews) 4. [Eldermark](https://www.getapp.ca/software/2058139/eldermark) — 4.6/5 (37 reviews) 5. [Therap](https://www.getapp.ca/software/2080152/therap) — 4.7/5 (93 reviews) ## Reviews ### "MatrixCares" — 4.0/5 > **Megan** | *January 22, 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I use a lot of the reports in my role. The doc codes make charting easier. Ability to do mass order entry and mass ID note entry makes our jobs easier. > > **Cons**: The links are finicky. The speed could be improved. > > I am very comfortable using this product, and I appreciate having access to updates and training. ----- ### "Matrix Care at The Village" — 4.0/5 > **Kimberly** | *January 21, 2021* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: We are new to using My Chart in AL and MS. We like the ease of documenting for the CNAs. A perfect way to capture all the needed information. > > **Cons**: We don't know what we don't know. Poor training plan and implementation. We are not utilizing the platform to its full potential and paying a lot of money. Difficult to navigate from certain screens to the next. Not a big fan. > > We haven't realized the benefits quite yet. Too early. Poor training. Poor implementation, partially due to Covid. Difficult software to self teach even with the computer resources. ----- ### "MatrixCare review" — 3.0/5 > **Trish** | *January 21, 2021* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I like audit trails and would like to have with other pieces of the software. > > **Cons**: Too many screens to go through to get what you want. Favorites helps, but would prefer less clicks. I think we have not fully implemented nursing pieces that may help, but this is their biggest complaint. Order entry with mart time code and then entering vitals on emars are the other complaints. I think sometimes where to build items or turn on items is not always intuitive > > that it is "clunky" and old fashioned but gets the job done ----- ### "Matrix LPC" — 4.0/5 > **Amanda** | *January 21, 2021* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Ability to retrieve patient data with ease. Our CNAs are able to easily enter their documentation after a reasonable orientation to the software. > > **Cons**: There are many features available to make data entry easier and more efficient, however, current staff were not employed when initial training was done. The Help feature is not easy to navigate. ----- ### "Good Software with Some Ease of Use Problems" — 4.0/5 > **Anne** | *January 21, 2021* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: This software has great potential capabilities for the Business Office of a LIfePlan Community. They are continually improving the product and their service is top notch. > > **Cons**: There are too many places that you need to duplicate data in multiple screens for the finance pieces of operations to work correctly. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2058582/matrixcare-life-plan-community?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2058582/matrixcare-life-plan-community) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data