---
description: Detailed reviews on Convirza based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Convirza with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Convirza Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Platform Software](/directory/2791/sales-engagement-platform/software) > [Convirza](/software/2057567/convirza)

# Convirza

Canonical: https://www.getapp.ca/software/2057567/convirza

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> Turn conversations into Customers.

Create and Convert more leads with Conversation Analytics®, AI and Call Tracking.
> 
> Verdict: Rated **4.4/5** by 99 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Convirza

Call Recording

Custom Phone Call Analysis

Call Scoring

Missed Opportunity Alerts

Agent Performance

Marketing Attribution

Coaching Platform

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 99 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Convirza
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $0
Professional: $69
Agency: $179
Custom plans available
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- CRM Software
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Call Transfer

## Integrations (13 total)

- Acquisio
- Google AdSense
- Google Ads
- Google Analytics 360
- Google Data Studio
- HubSpot CRM
- HubSpot Sales Hub
- Marketo Engage
- Marketo Sales Connect
- Slack
- Wix
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Engagement Platform Software](https://www.getapp.ca/directory/2791/sales-engagement-platform/software)

## Related Categories

- [Sales Engagement Platform Software](https://www.getapp.ca/directory/2791/sales-engagement-platform/software)
- [Conversation Intelligence](https://www.getapp.ca/directory/3884/conversation-intelligence/software)
- [Business Intelligence Software](https://www.getapp.ca/directory/318/business-intelligence/software)
- [IVR Software](https://www.getapp.ca/directory/289/ivr/software)
- [Call Tracking Software](https://www.getapp.ca/directory/749/call-tracking/software)

## Alternatives

1. [CallRail](https://www.getapp.ca/software/90860/callrail) — 4.5/5 (173 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (562 reviews)
4. [Aircall](https://www.getapp.ca/software/100333/aircall) — 4.2/5 (458 reviews)
5. [inconnect](https://www.getapp.ca/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)

## Reviews

### "Convirza for Advertisers" — 4.0/5

> **Verified Reviewer** | *January 26, 2019* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: The software is really easy to use and has a lot of features.
> 
> **Cons**: I don't like how the reports section is organized.

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### "Tim Wyman Survey" — 4.0/5

> **Tim** | *June 27, 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It allows my customers and I track their call volume. If the call volume is not where it should be it allows us to make changes to there program.
> 
> **Cons**: The number of "unique" callers is not accurate.

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### "Convirza is a Good Product" — 3.0/5

> **Elanor** | *January 13, 2018*
> 
> **Pros**: We used Convirza for our telephony management for years. They were great to work with and provided us all the features we needed. We were able to route over 7,000 TFNs through them easily and track each TFNs response rate.
> 
> **Cons**: Convirza's UI was a little outdated, some of our updates took a long time to make since we had to do them one at a time to each TFN. We could send in requests to Convirza to make those updates for us but it would sometimes take a couple weeks to get them completed.

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### "Overall good product, just jacked my pricing 5x" — 4.0/5

> **Jim** | *June 27, 2023* | Marketing & Advertising | Recommendation rating: 2.0/10
> 
> **Pros**: We use Convirza for call tracking numbers for several clients. It's pretty seamless, reporting is ok, listening to calls is easy.
> 
> **Cons**: Apparently our company was grandfathered in under an old plan. A couple months ago the pricing increased 5x with no notification of any kind. I contacted them to question this and was told our plan was discontinued. The person who took the call then asked to schedule a call to walk me through some new features. I agreed, but then had to cancel the call. Two requests from me to reschedule went unanswered. We have discontinued using the tracking numbers and will be cancelling the service this week.
> 
> Disappointing in that there was no notice of an egregious price increase and no response to two follow-up requests to give them a chance to justify the new pricing.

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### "Great customer service" — 4.0/5

> **Joe** | *June 27, 2023* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Convirza is very attentive to my needs and my rep Jon is very proactive in making sure my experience is top notch\!
> 
> **Cons**: The reporting is not intuitive at all.  This means I have to continually reach out to the support team for help.Should be able to save a date range so i don't have to re-establish this every time I run a report.  Also, they need to enable texting as part of the call tracking experience.
> 
> I would recommend Convirza just on the basis of Jon and how good he is at his job.  Makes me feel like my concerns matter and he will do what he needs to do to satisfy my business needs.  The developers should do more to make the tools and reporting more intuitive.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2057567/convirza)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/convirza/> |
| en-AE | <https://www.getapp.ae/software/2057567/convirza> |
| en-AU | <https://www.getapp.com.au/software/2057567/convirza> |
| en-CA | <https://www.getapp.ca/software/2057567/convirza> |
| en-GB | <https://www.getapp.co.uk/software/2057567/convirza> |
| en-IE | <https://www.getapp.ie/software/2057567/convirza> |
| en-NZ | <https://www.getapp.co.nz/software/2057567/convirza> |
| en-SG | <https://www.getapp.sg/software/2057567/convirza> |
| en-ZA | <https://www.getapp.za.com/software/2057567/convirza> |

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