---
description: Detailed reviews on CollaborateMD based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CollaborateMD with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CollaborateMD Reviews, Prices & Ratings | GetApp Canada 2026
---

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# CollaborateMD

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> CollaborateMD delivers cloud-based practice management, medical billing, and care coordination software that helps organizations manage patients. By managing the complexities of running a successful practice, you can focus on patient care and getting paid fast. With CollaborateMD, you take control of your revenue cycle from everything from patient scheduling to billing and payment processing.
> 
> Verdict: Rated **4.1/5** by 113 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 113 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: CollaborateMD
- **Location**: Orlando, US
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Web-Based Solutions for Practice Management \&amp; Medical Billing Starting at $299\*.&#10;\*Monthly pricing per rendering/attending provider.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Claims Management Software
- Claims Scrubbing
- Code & Charge Entry
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Document Management Software
- Document Storage
- Dunning Management

## Integrations (12 total)

- Alleva
- Amazing Charts
- Elation
- Hello Health
- Kipu
- Medical Mime
- Practice Fusion
- Praxis EMR
- PrognoCIS
- Ritten
- Sevocity
- WebPT

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software)

## Related Categories

- [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software)
- [Assisted Living Software](https://www.getapp.ca/directory/891/assisted-living/software)
- [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software)
- [Chiropractic Software](https://www.getapp.ca/directory/809/chiropractic/software)
- [Medical Billing Software](https://www.getapp.ca/directory/64/medical-billing/software)

## Alternatives

1. [ChiroTouch](https://www.getapp.ca/software/105151/chirotouch) — 4.1/5 (1133 reviews)
2. [BestoSys](https://www.getapp.ca/software/107765/bestosys) — 4.8/5 (293 reviews)
3. [Tebra](https://www.getapp.ca/software/102859/tebra) — 3.9/5 (1379 reviews)
4. [AdvancedMD EHR](https://www.getapp.ca/software/105621/advancedehr) — 3.6/5 (466 reviews)
5. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (529 reviews)

## Reviews

### "Collaborate The Cheaper Way To Server A Practice" — 4.0/5

> **Kerri** | *April 6, 2019* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ability to print multiple charts at one time. When working with accounts where you have to review multiple accounts and print billing for them it is nice to have software where you do not have to do one chart at a time.
> 
> **Cons**: The reporting system is not very elaborate it is very simple and not as detailed as you may like.
> 
> Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and for the price, it is amazing software.  Collaborate MD is a billing software which is low cost and easy for people who are not the most computer savy to use.  Though the reports may not be very detailed or designed with special graphic functions they are easy to read and use to follow up on the money, and the customer support is one call away and most of all always happy to assist you. It has proven for us to be dependable and great to work with.

-----

### "CMD is easy to use and reliable" — 5.0/5

> **Chris** | *June 27, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I have used other billing softwares but CMD is easy to use and very reliable.  There are add on features that can be utilized if wanted, but you don't have to pay for things you don't need.
> 
> **Cons**: It would be great to customize reports more easily.

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### "If you're looking for poor service, look no further" — 2.0/5

> **Max** | *February 17, 2023* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: For a while, the cost was competitive.
> 
> **Cons**: The system required you to search out problems with claims as opposed to it notifying you of denied/rejected/not acted upon claims.
> 
> I was with Collaborate MD for nearly 10 years.  Did our billing in-house. In the past couple years, costs went up and service went down.  It was nearly impossible to get someone on the phone if there was an issue.  Recently, Collaborate changed clearinghouses from Change Healthcare to eProvidersolutions - presumably to save themselves money while increasing our monthly fees AND forcing us to have to do the leg work of changing all our payor agreements (30+).  I got a surprise bill of $199 in January 2023 because I hadn't done the legwork of manually switching all of our payor agreements to the new clearinghouse - no notice was ever received by us even though CMD policy requires 30 day notice.  When I called CMD, I was confused.  At that time, I didn't realize we had any role in CMD's transition to a new clearinghouse.  I spoke with \[sensitive content hidden\], was assured that if I started all the transition work and submitted the agreements by early February, the fee would be waived and we'd be back on track.  So I did my part, the fee was not waived, I emailed \[sensitive content hidden\] and reminded him of his promise (on a recorded line) and he responded by saying the agreements had to be submitted AND approved by the end of January - 12 days after I received the surprise bill.  Most agreements take weeks to be approved.   It was stunning.  I've sent over $30,000 to this company over the past decade and was treated horribly in the end.  Do yourself a solid and shop elsewhere.

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### "ADMINISTRAIROR" — 5.0/5

> **OLGA** | *June 12, 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: From the first time the staff was very professional, the program is very simple and useful for our small practice.
> 
> **Cons**: not being able to use all the features for the price we paid
> 
> In general, so far we are very happy, we like the learning center because we can use it any time we need it

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### "Great product - Easy to Use\!" — 5.0/5

> **Erin** | *June 24, 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love the easiness of using CollaborateMD.  It's an easy system to learn and to teach others.  Everything flows nicely from one screen to another. I also love that you can customize reports and export them into formats that can be edited for future use.
> 
> **Cons**: I wish customer service was a little more attentive and helpful.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2057561/collaboratemd-pms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/collaboratemd-pms/> |
| en-AE | <https://www.getapp.ae/software/2057561/collaboratemd-pms> |
| en-AU | <https://www.getapp.com.au/software/2057561/collaboratemd-pms> |
| en-CA | <https://www.getapp.ca/software/2057561/collaboratemd-pms> |
| en-GB | <https://www.getapp.co.uk/software/2057561/collaboratemd-pms> |
| en-IE | <https://www.getapp.ie/software/2057561/collaboratemd-pms> |
| en-NZ | <https://www.getapp.co.nz/software/2057561/collaboratemd-pms> |
| en-SG | <https://www.getapp.sg/software/2057561/collaboratemd-pms> |
| en-ZA | <https://www.getapp.za.com/software/2057561/collaboratemd-pms> |

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