About SmartDraw

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential and commercial floor plans, organizational charts, CAD and engineering diagrams, electrical designs, landscape designs, network diagrams, app and site mockups, wireframes, and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes, and the app is smart enough to realign and fix drawings as they are being worked on. Businesses can create a custom org chart using a pre-built template, or by drawing it from scratch, and utilize tools such as intelligent formatting, Visio file import, powerful automation, visual simbols, simple commands, and other intuitive tools.

With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw facilitates file storage, sharing, and collaboration. SmartDraw allows users to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and offline, allowing businesses to make diagrams whenever and wherever needed.

Pricing starting from:

US$9.95/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of SmartDraw

  • SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

  • SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

  • SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

  • SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

  • SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, New Zealand, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, traditional Chinese

    Pricing starting from:

    US$9.95/month

    • Free Version
    • Free Trial
    • Subscription
    Pricing plans
    Free Trial

    Images

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    Features

    Total features of SmartDraw: 75

    • 2D Drawing
    • API
    • Appointment Scheduling Software
    • Architectural Symbol Library
    • Automatic Adjustments
    • Automatic Formatting
    • Brainstorming
    • CAD Tools
    • Charting
    • Collaboration Tools
    • Crime Scene Management
    • Customizable Templates
    • Data Import/Export
    • Data Linking
    • Data Visualization Software
    • Design Management
    • Design Templates
    • Desktop Interface
    • Diagramming
    • Dispatch Management
    • Drafting
    • Drag & Drop
    • Drag & Drop Editor
    • Employee Photos
    • Evidence Management
    • File Sharing Software
    • Floor Plans & Maps
    • Flowchart Software
    • For Offices
    • For Retail
    • Gantt/Timeline View
    • Goal Setting/Tracking
    • Graphical Data Presentation
    • Groundskeeping Management
    • Idea Management Software
    • Incident Mapping
    • Interactive Elements
    • Job Scheduling
    • Landscape Design
    • Milestone Tracking
    • Mind Maps
    • Mobile Interface
    • Mockup Creation
    • Modeling & Simulation
    • Network Diagram
    • Occupancy Management
    • Offline Access
    • One Line Diagram
    • Org Chart Creation
    • Organizational Charting
    • Parts Management
    • Planogramming
    • Presentation Tools
    • Process Modeling & Designing
    • Project Management Software
    • Publishing/Sharing
    • Quotes/Estimates
    • Reusable Designs
    • Roadmapping
    • Scenario Planning
    • Scheduling Software
    • Scorecards
    • Screen Capture
    • Shelf Planning
    • Smart Chart Legend
    • Space Reservation
    • Strategic Planning Software
    • Symbol Library
    • Task Management Software
    • Template Management
    • Templates
    • Third Party Integrations
    • Version Control
    • Wireframe Creation
    • Workflow Management Software

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    Reviews

    Overall rating

    4.1 /5
    (105)
    Value for Money
    3.7/5
    Features
    4.1/5
    Ease of Use
    3.9/5
    Customer Support Software
    4.0/5

    Already have SmartDraw?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 105 Read all reviews
    Showing 5 reviews of 105
    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    SmartPurchase

    Reviewed on 2/6/2020

    SmartDraw helps visualize complex concepts in an accessible way.

    SmartDraw helps visualize complex concepts in an accessible way.

    Pros

    Powerful but easy to use platform with numerous applications across industries.

    Cons

    Complexity - which is a factor of how robust the software is, so it’s not really a criticism.

    Response from SmartDraw

    Thank you very much for the positive words. If we can help in any way, please do reach out to us. We do not charge for phone or email support.
    Thank you,
    Chris
    [email protected]
    858-225-3300

    Nicky
    Overall rating
    • Industry: Design
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Basic floor plans but easy to use

    Reviewed on 4/25/2019

    I've used other floor planners and this one is definitely the easiest to use at a great price.

    I've used other floor planners and this one is definitely the easiest to use at a great price.

    Pros

    It's very easy to draw up a basic house floor plan.

    Cons

    Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.

    Response from SmartDraw

    Hi Nicky,

    Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.

    International: +1 858 225 3300
    US: 800-768-3729
    email: [email protected]

    -Chris

    Mark
    Overall rating
    • Industry: Religious Institutions
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Frustratingly buggy, and bad tech support.

    Reviewed on 4/12/2021

    Easily the most frustrating software that I have to use. I am unfortunately not aware of any other...

    Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.

    Pros

    The interface would be great if it worked. At the price, it would be a great value, if it worked.

    Cons

    1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround for this bug, for me. Which brings me to:
    2. When you contact customer support via email they are absurdly unhelpful. The last time I sent a bug report in, I included step by step instructions for reproducing the bug. Every single reply I received had nothing to do with the bug. I continued to ask "could you reproduce this bug on your end?", a question that they never answered once. Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.

    Gulshan
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Powerful tool for designing software

    Reviewed on 3/25/2019

    Over-all experience as per my requirements is good and doing my work done easily and fast.

    Over-all experience as per my requirements is good and doing my work done easily and fast.

    Pros

    Very easy to draw flowcharts.
    Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
    Templates help alot to quickly built mocks.

    Cons

    When I used i didn't find multiple user facility.

    Steve
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 5,001-10,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Smartdraw is a truly fantastic product

    Reviewed on 1/25/2019

    Pros

    There are lots of templates to start with, which makes it a lot easier to get started with this software.
    I like the integration with popular tools such as Trello and Jira.
    I also like the easy export to PDF. It's a great feature I use a lot.

    Cons

    There's definitely a learning curve before one can confidently use this software.
    I often find that zooming in doesn't work as smoothly as I'd expect.

    Showing 5 reviews of 105 Read all reviews

    SmartDraw FAQs

    Below are some frequently asked questions for SmartDraw.

    SmartDraw offers the following pricing plans:

    Single User: $9.95 per month, billed annually Multiple Users (for 5+ users): $5.95 per month, billed annually

    SmartDraw has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    SmartDraw supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, traditional Chinese

    SmartDraw supports the following devices:

    SmartDraw integrates with the following applications:

    Box, Confluence, Dropbox Business, Google Drive, Google Workspace, Jira, Microsoft 365, Microsoft PowerPoint, OneDrive, Trello, WordPress

    SmartDraw offers the following support options:

    Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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