---
description: Detailed reviews on Cisco Business Edition 6000 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cisco Business Edition 6000 with similar products.
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title: Cisco Business Edition 6000 Reviews, Prices & Ratings | GetApp Canada 2026
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# Cisco Business Edition 6000

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> Cisco Business Edition 6000 is a cloud-based collaboration platform, which helps small to midsize organizations communicate through VoIP, messaging, video conferencing, and mobility capabilities, and more.
> 
> Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cisco
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Center Management
- Call Screening
- Computer Telephony Integration
- Conferencing
- IVR
- Meeting Management
- Scheduling Software
- Unified Communications Software
- Video Conferencing Software
- Voice Mail

## Support Options

- Knowledge Base Software

## Category

- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)

## Related Categories

- [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (10940 reviews)
2. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews)
3. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)
4. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14526 reviews)
5. [Google Meet](https://www.getapp.ca/software/121823/google-hangouts) — 4.5/5 (12079 reviews)

## Reviews

### "Large contact centers should use Cisco Business Edition" — 5.0/5

> **Maria Lenin** | *October 8, 2018* | Outsourcing/Offshoring | Recommendation rating: 9.0/10
> 
> **Pros**: Ideal for large contact center having 50 and above representatives logged in to take calls. With its setup having a telephone hardware on each workstation, a clearer and better connection regardless of your location. It has a stable connection thus providing a higher call quality on each customer interaction. You can easily log in and log-out. You can also choose other agent status with the hardware and expect accuracy on agent productivity and working hours on the reports. You can easily learn the different features and functionality and customer support is always fast and helpful.
> 
> **Cons**: Though there are cheaper softwares, Cisco’s subscription package can be costly. Expect higher pricing for using Cisco but definitely it is worth it because it provides the best quality for all your call center needs.

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### "5 years of use in a very large hospital/physician practice network" — 5.0/5

> **Brittany** | *April 10, 2018* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Never experienced any issues with this system. There were probably tens of thousands of phones and users in our network. Gave a lot of options to transfer to internal extensions or outside lines, to park the call for someone else to pick up, place on hold, etc. Conference calling was even simple and that is something I have never been able to achieve in other phone systems without hanging up on someone.
> 
> **Cons**: There really were not any cons in my experience with this system over the 5 years I used it. I have nothing bad to say.

-----

### "Payroll Coordinator Review" — 3.0/5

> **Chelsie** | *September 30, 2019* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: There are many functions of this service that are useful and helpful such as the jabber function and voicemail through email.
> 
> **Cons**: Often times the updates take a long time.

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### "Cisco Business Edition 6000" — 4.0/5

> **Amod** | *March 12, 2019* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: 1)All in one Bundled device.
2)Pre installed software for ready to use.
3)Enough hardware resources
> 
> **Cons**: 1) fans makes some weird sound.
2) Preconfigured RAID
> 
> Overall system is good. I highly recommend for medium size business looking for cisco PBX.

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### "Cisco Business Edition 6000 Review" — 5.0/5

> **Michele** | *July 20, 2018* | Philanthropy | Recommendation rating: 9.0/10
> 
> **Pros**: I used Cisco Business Edition 6000 while I was employed as a telemarketer and this product helped streamline my job\! Another team member gave a simple step tutorial on the system and I was on my own in no time.
> 
> **Cons**: Once you have learned the short cuts of this system it will make your job a lot easier, with anything it take a little time

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## Links

- [View on GetApp](https://www.getapp.ca/software/2056765/cisco-business-edition-6000)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/cisco-business-edition-6000/> |
| en-AE | <https://www.getapp.ae/software/2056765/cisco-business-edition-6000> |
| en-AU | <https://www.getapp.com.au/software/2056765/cisco-business-edition-6000> |
| en-CA | <https://www.getapp.ca/software/2056765/cisco-business-edition-6000> |
| en-GB | <https://www.getapp.co.uk/software/2056765/cisco-business-edition-6000> |
| en-IE | <https://www.getapp.ie/software/2056765/cisco-business-edition-6000> |
| en-NZ | <https://www.getapp.co.nz/software/2056765/cisco-business-edition-6000> |
| en-SG | <https://www.getapp.sg/software/2056765/cisco-business-edition-6000> |
| en-ZA | <https://www.getapp.za.com/software/2056765/cisco-business-edition-6000> |

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