About Jurny

Jurny is a hospitality technology company founded for operators. The company provides hardware solutions and SaaS software for short term rental owners, hotel owners and property managers.

From design to implementation, Jurny's all-in one platform enables an industry-first true automated experience from check-in to check-out for both hosts and guests, resulting in effective operations and opportunities to increase profits.

The platform offers users features such as reservations management, guest OTA management, property management, guest registration and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jurny

With Jurny, Operators & Managers don’t need to:

•Spend millions of dollars building their own tech stack.

•Utilize and integrate with dozens of service providers that don’t work well with one another.

•Hire personnel for repetitive work, like front desk, cleaning management, revenue management, bookkeeping, and more.

•Spend endless hours and resources every month to keep up on who are the best software providers in the industry.

Don't pay for separate: Guest mobile app, Pricing software, AI guest screening, Access control system, Review management tool, Cleaning, and maintenance app, channel Manager, PMS, and IOT subscriptions. It's all included for one fee, in one system.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

English, Italian, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Jurny Software - Dashboard
Jurny Software - Jurny Guest App
Jurny Software - Expose your property to 1000's of more bookings per year.
Jurny Software - Manage Multiple Reservations
Jurny Software - Virtual Chat
View 6 more
Jurny video
Jurny Software - Dashboard
Jurny Software - Jurny Guest App
Jurny Software - Expose your property to 1000's of more bookings per year.
Jurny Software - Manage Multiple Reservations
Jurny Software - Virtual Chat

Features

Total features of Jurny: 95

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Channel Analytics
  • Channel Management Software
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Credit Card Processing
  • Credit Check
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Digital Signature Software
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management Software
  • Email Reminders
  • Extended Stay
  • Financial Reporting Software
  • For Vacation Rentals
  • Front Desk Management
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • ID Scanning
  • Inventory Management Software
  • Lead Management Software
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Payments
  • Owner Statements
  • Payment Processing Software
  • Pre-Registration
  • Price/Margin Management
  • Promotions Management
  • Rate Management
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management Software
  • Reviews Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On Software
  • Task Management Software
  • Tenant Tracking
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • User Profiles
  • Vacancy Management
  • Visitor Management Software
  • Visitor Registration
  • Visitor Tracking
  • Website Integration

Alternatives

Guesty

4.5
#0 Alternative to Jurny
Guesty provides short-term property managers and property management companies with an end-to-end solution to streamline...

Streamline

4.5
#1 Alternative to Jurny
Streamline is a smart & powerful vacation rental & property management software built to maximize conversions,...

Hospitable.com

4.8
#2 Alternative to Jurny
Hospitable (formerly Smartbnb) is the property management solution that centralizes all your properties in one...

Hostaway

4.7
#3 Alternative to Jurny
Hostaway is known as the market leader in marketing, sales, management, reporting, and communication for vacation...

Reviews

Overall rating

4.3 /5
(9)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support Software
4.4/5

Already have Jurny?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 9
Alexander
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Full-stack tech for our vacation rental portfolio

Reviewed on 5/2/2022

The Jurny team took the time to understand our goals from the very beginning. No matter who we...

The Jurny team took the time to understand our goals from the very beginning. No matter who we speak with at Jurny, whether it’s management or support, our experience has been nothing short of 5-stars.

Pros

The system is almost entirely turnkey. We were able to quickly integrate Jurny into our properties and since doing so we are saving countless hours every day. Among other things, guest also seem to love using the app, which is extremely beneficial as it contributes to an overall positive stay.

Cons

I guess as a “smaller” operator it’s a little more expensive than we would like, but at the end of the day, Jurny is a net positive contributor to our bottom line, so no complaints and most definitely worth it.

Response from Jurny

Hi Alexander, Thanks for your in-depth review of the Jurny system. We are so glad you are enjoying the system and all its capabilities! We will continue to keep improving our customer service and technology so we can continue to provide the best support to short-term rental owners and operators.

Patrick
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

They make it so easy

Reviewed on 6/29/2022

They have made it so easy to manage my vacation rentals to the point that they are almost on...

They have made it so easy to manage my vacation rentals to the point that they are almost on autopilot. I'm really glad I found Jurny and decided to take the leap to work with them.

Pros

Jurny makes it incredibly easy to manage my vacation rentals. I was doing everything myself on Airbnb and Vrbo before signing up with them and it was taking me a lot of time. Everything is found in one place on their dashboard so I dont have to log into other systems, including Airbnb and Vrbo (only very rarely now). I also really like that they include smart locks and thermostats with my package, and now I dont have to worry about changing the codes after each guest. The platform is really nice and easy to use, and the hands-on support that we get from their team is top-notch.

Cons

There arent many cons with this software because it really does cover 99% of my needs.

Alternatives Considered

Hostaway and Guesty

Reasons for Switching to Jurny

Jurny was a more complete product with everything that I needed from a single vendor.

Response from Jurny

Hi Patrick, Thanks so much for your review! We hope to continue to deliver the best experience possible for you.

Erin
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Still Getting Onboarded

Reviewed on 1/6/2023

Great sales team. Now to get onboarded!

Great sales team. Now to get onboarded!

Pros

I'm excited about the feature set Jurny showed me, but I haven't finished onboarding!

Cons

Limited messaging tools for guests. I really wish there were canned responses I could save for each listing to make customer service easier on my VAs.

Alternatives Considered

Streamline

Reasons for Choosing Jurny

I need financial reporting.

Switched From

Hospitable.com

Reasons for Switching to Jurny

Feels like a good middle point between Hospitable's limited offering and Streamline's beast of a product. Also makes more sense from a financial perspective at the size of my business.

Response from Jurny

Thank you for taking the time to provide us with such a detailed and positive review! We are so pleased that Jurny's feature set impressed you enough to switch from Streamline, and that our team was able to provide excellent service. We understand your concerns about messaging tools for guests, and we do allow canned responses that you can save for each listing in order to make customer service easier on VAs. We've also rolled out Nia, our new AI that can help your VAs answer questions & inquiries from guests. I will have our team reach out to you for a quick tutorial! Thank you again for using Jurny and for your valuable feedback.

Joal
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Glitchy software, Stay Away from this company!

Reviewed on 12/31/2022

When I first learned about Jurny, I was sold. I wanted to use this software for my company and my...

When I first learned about Jurny, I was sold. I wanted to use this software for my company and my business; they offered everything I was looking for in one place, I sent a Demo request, and it took them at least 15 days to write back (first red flag). I still give them a go. I wanted to start with one property in their system, they don't offer a trial period (Red Flag two), but I was talked into enrolling three. Since they offered a discount if I pay the full year all at once, I pay for the full year for all three (My biggest mistake) that's how invested I was in this software! Now after two months using the software I just want Out to be able to explore other softwares and been asking for a cancellation (I don't have a mandatory minimun contract with them) and Refund since december 5th (now december 31st) and after many back and forward emails they keep doing like they don read what I'm asking for, and many times they didn't even aswer my emails, I can't work with a company that doesn't aswer emails on high season for vacation homes!

Pros

None, Looks good but doesn't deliver what they promise, nothing works as it suppose to work

Cons

Internal Server Error will become the usual message every time you use their software; you will have to go through support for every single little thing you need to get done. KB is horrible with vague video guides with no audio, articles poorly written. And the customer service is subpar. Also the integretion with the OTA is terrible I have to rewrite and acommodate property description in all of them because of syncing errors or bad code.

Alternatives Considered

Guesty For Hosts

Reasons for Switching to Jurny

One stop shop for everything I was looking for (they didn't deliver)

Response from Jurny

We thank you for bringing this to our attention and apologize for the difficulty you experienced. We take all customer feedback seriously and strive to provide reliable, user-friendly software and excellent customer service. Although your review might not portray our product or services in a positive light, we are confident that our software provides the best possible experience. Our dedicated support team is always available to answer any questions quickly. We understand your frustrations, but please be assured that our software will meet its promises with proper use. Thank you again for taking the time to inform us of your experience, please do not hesitate to reach out if there's anything else we can help with.

Josh
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing tool for airbnb

Reviewed on 1/20/2023

Pros

If you're an Airbnb manager and feeling overwhelmed with all the work, I highly recommend giving Jurny a try. As someone who's been using it for a few months now, I can confidently say it's been a complete game-changer for me.One of the things I love most about Jurny is their AI virtual assistant for guest communication. It's like having a personal assistant that can help you handle all the back-and-forth with guests. I was also able to connect my Yale lock, which means a new code for every reservation is generated automatically without me having to lift a finger, which is amazing.

Cons

This software meets my needs very well. I suppose it would be nice if it cost less.

Response from Jurny

Thank you for your review! We are truly humbled by your kind words.

We are glad that Jurny has been able to provide you with a great experience as a host/property manager. We understand it can be overwhelming to manage all the work that comes with it, so it's awesome to hear that our AI - Nia - has been able to help reduce your workload. We are also delighted to hear that you were able to connect your locks to our system.

We appreciate your honest feedback about the cost of our software. Our goal is to make Jurny accessible to all hosts & managers, so we are continuously looking for ways to reduce the price and provide the best value for our customers.

We can't thank you enough for your feedback and for recommending Jurny to other hosts & managers!

Showing 5 reviews of 9 Read all reviews

Jurny FAQs

Below are some frequently asked questions for Jurny.

Jurny offers the following pricing plans:

Eliminate the need for hundreds of licenses, software, and service providers. Jurny's MOS is the ultimate hospitality solution for Boutique Hotels, Short Term Renta Owners and Operators, Vacation Rentals, Serviced Apartments, and more!

Jurny has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Jurny supports the following languages:

English, Italian, Spanish

Jurny supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jurny integrates with the following applications:

Autohost, Breezeway, Salto, Wheelhouse, WordPress

Jurny offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jurny.