---
description: Detailed reviews on Jurny based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Jurny with similar products.
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title: Jurny Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Property Management Software](/directory/181/property-management/software) > [Jurny](/software/2056618/jurny)

# Jurny

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> Jurny is the first AI-native PMS for vacation rental operators and boutique hotel managers with 15+ properties. NIA multi-agent AI automates guest messaging, OTA reviews, upsells, and reporting. 50+ OTA connections, AI inbox, direct booking engine, housekeeping automation, and MCP connector.
> 
> Verdict: Rated **4.5/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Jurny

1\. Replace 6-10 tools with one platform&#10;The average operator runs 6 to 10 separate software subscriptions: a channel manager, messaging app, pricing tool, review platform, upsell tool, housekeeping scheduler, smart device hub, booking engine, reporting dashboard, and owner portal. Jurny consolidates all of it into jOS, one intelligent platform, dramatically reducing software spend and operational complexity.&#10;&#10;2. Automate 100% of guest communications&#10;NIA handles every guest message from every OTA automatically, 24/7. From booking confirmation to check-in instructions, issue resolution, and post-stay follow-up, NIA manages the entire guest communication lifecycle with no manual input. Operators eliminate inbox management entirely.&#10;&#10;3. Build and protect your OTA ratings automatically&#10;NIA automatically responds to every guest review on every OTA with personalized, on-brand replies. No more manually monitoring Airbnb, VRBO, Booking.com, and Expedia. NIA handles it all, helping operators maintain strong ratings and respond faster than competitors.&#10;&#10;4. Capture more ancillary revenue with AI upsells&#10;NIA identifies upsell opportunities at the right moment and converts them automatically. Early check-in, late checkout, airport transfers, and custom add-ons are offered and processed without any manual involvement.&#10;&#10;5. Eliminate double bookings with real-time OTA sync&#10;The Jurny channel manager syncs availability, rates, and reservations across 50+ OTAs in real time. The moment a booking is confirmed, every other channel updates instantly. No delays, no manual sync, no double bookings.&#10;&#10;6. Get instant business intelligence via natural language&#10;NIA functions as a conversational data scientist for your portfolio. Ask questions like what is my occupancy rate in Miami this month and get an immediate accurate answer. No spreadsheets, no manual reporting.&#10;&#10;7. Scale your portfolio without adding headcount&#10;As operators add properties, jOS absorbs the additional operational load through automation. Guest communications, review management, upsells, housekeeping scheduling, and reporting all scale automatically from 15 to 500+ properties on the same platform.&#10;&#10;8. Reduce OTA commission dependence with direct bookings&#10;The Jurny direct booking engine gives operators a fully branded, high-converting booking site with two-step checkout and inline pricing. Shifting even a fraction of bookings from OTAs to direct channels saves significantly on commission fees.&#10;&#10;9. Optimize listings across all channels with AI&#10;The AI Listing Optimizer generates and optimizes listing titles, descriptions, and photo ordering across all connected OTAs in bulk. Multi-language translation included. Improve listing performance across all channels simultaneously.&#10;&#10;10. Connect Jurny to your entire tech ecosystem&#10;The MCP Connector integrates jOS with external AI tools including Claude and Cursor via the Model Context Protocol. Zapier integration connects Jurny to thousands of additional workflows and third-party tools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 45 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jurny

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other
- **Pricing Details**: Eliminate the need for hundreds of licenses, software, and service providers. Jurny's MOS is the ultimate hospitality solution for Boutique Hotels, Short Term Renta Owners and Operators, Vacation Rentals, Serviced Apartments, and more\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Authentication Software
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM Software
- Calendar Management
- Calendar Sync
- Channel Analytics
- Channel Management Software
- Collaboration Tools
- Communication Management

## Integrations (15 total)

- Autohost
- Booking.com for Business
- Boostly
- Breezeway
- Hopper
- PriceLabs
- Rentals United
- Salto
- Stripe
- Turno
- Vrbo
- Wheelhouse
- WordPress
- Zapier
- Zumper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Property Management Software](https://www.getapp.ca/directory/181/property-management/software)

## Related Categories

- [Property Management Software](https://www.getapp.ca/directory/181/property-management/software)
- [Channel Management Software](https://www.getapp.ca/directory/738/channel-management/software)
- [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software)
- [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software)
- [Vacation Rental Software](https://www.getapp.ca/directory/183/vacation-rental/software)

## Alternatives

1. [Hostaway](https://www.getapp.ca/software/106989/hostaway) — 4.8/5 (1597 reviews)
2. [Buildium](https://www.getapp.ca/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews)
3. [DoorLoop](https://www.getapp.ca/software/2044823/doorloop) — 4.8/5 (710 reviews)
4. [ResMan](https://www.getapp.ca/software/113985/resman) — 4.6/5 (602 reviews)
5. [Innago](https://www.getapp.ca/software/2038007/innago) — 4.9/5 (528 reviews)

## Reviews

### "Innovative hospitality technology" — 5.0/5

> **Leo** | *October 15, 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Jurny represents a significant advancement in hospitality technology, particularly with its innovative use of AI through Nia. The platform's comprehensive features and strong customer support make it a compelling choice for property managers looking to simplify operations and enhance guest experiences. As Jurny continues to evolve, it holds promise for further improvements that could solidify its position as a leader in the hospitality tech space.
> 
> **Cons**: Just a few minor details like NIA icon not showing, and the NIA not responding to inquiries but it was quickly resolved and now running smoothly.
> 
> Jurny is an innovative hospitality technology platform that significantly enhances property management for short-term rentals and boutique hotels. With its user-friendly interface and comprehensive features, including dynamic pricing and seamless guest communication, Jurny streamlines operations for hosts. A standout feature is its AI assistant, Nia, which boosts response times by 80% and offers valuable insights through sentiment analysis of guest reviews. While some integrations with online travel agencies are still developing, Jurny's robust customer support and forward-thinking tools make it a top choice for property managers seeking to elevate their guest experience.

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### "JURNY - Best PMS\!" — 5.0/5

> **Jann** | *October 23, 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: nia and how simple it is. Very user friendly.
> 
> **Cons**: Nothing\! Everything is perfect. Jurny met my expectations. Also, Dennise is SUPERB\!
> 
> The process is very smooth and makes it easier for us to manage the calendar.

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### "Complete shambles and a scam" — 1.0/5

> **Kat** | *July 12, 2023* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Jurny has a nice, user friendly display so it's laid out well enough, nothing works though so the style lacks any substance.
> 
> **Cons**: Everything. This system is still being developed and huge majority of critical functions were not operational for the 6 months we were with them. After over 150 emails exchanged with the team trying to work with their system failures we decided to leave and go to market leader (who is cheaper and way better). Their sales rep has mis-sold us the system and said it would automate up to 90% of our operations, the truth is we were spending more time than ever before managing our business to compensate for how useless Jurny really is.Access codes don't integrate with the locks so they have to be added manually, expect there was no option to add codes manually so the check-in details had to be send manually.Jurny had major problems with the following:- integration with Airbnb - terrible don't believe what they say on their website, we had to spend 4 hours re-writing descriptions and correcting 2 listings on Airbnb.- integration with the access locks - took them 6 months for us to be able to manually add the access code- services we were told were part of the package - weren't- Breezeway - awesome system but can completely go down if one of their clients deletes a template, so your business can be negatively affected by their other clients errors - does that sound like a complete system to you?- security deposits were just complete shambles and in the entire 6 months haven't worked once.- there were way too many issues to list them all but this is the worst company
> 
> Jurny only caused our business financial loses and issues, they didn't actually solved anything. Their system is being developed and their clients are paying extortionate amount for the privilege to be their experiments. If you're considering using them, make sure you ONLY pay with your credit card so you can get your money back as they will not give you a refund. Jurny business strategy is to take your money and toss a coin to see if you get the service you're paying for or not. We're reporting them to the Trading Standards in the UK. Do your business a favour and stay away from them. Your life isn't worth the stress they will give you.

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### "Best" — 5.0/5

> **Marie** | *April 6, 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like the reservation search system the most. It is very easy to keep track of the reservations.Jurny also has this messaging system that allows to respond to different platform without logging in to the different account. Very convenient.
> 
> **Cons**: If they can adjust the price, I think it would be more perfect but with all the headaches I no longer have by using Jurny OS, I can’t think of any further complaints.
> 
> Working with Jurny is a must. It makes your business management easier and more organized. I definitely recommend\!

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### "I grew my business so fast with them\! their team is the best\!" — 4.0/5

> **Lovisa** | *September 1, 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Jurny PMS has a sleek and modern design with a clean and visually appealing interface. It's easy to navigate through all the features.
> 
> **Cons**: They don't have a trust-based accounting software, but they recently integrated with QuickBooks. This integration is a game-changer for me since it allows me to easily pull all the data from Jurny.
> 
> Jurny PMS has completely revolutionized my property management experience. Its interface is incredibly easy to use, and the customization options are fantastic. The customer support is exceptional, which makes it a top-of-the-line platform. I would highly recommend it to anyone who is searching for a dependable and efficient solution for their property management requirements.

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## Links

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| en-AU | <https://www.getapp.com.au/software/2056618/jurny> |
| en-CA | <https://www.getapp.ca/software/2056618/jurny> |
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