--- description: Detailed reviews on monday CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare monday CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: monday CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [monday CRM](/software/2056613/monday-crm) # monday CRM Canonical: https://www.getapp.ca/software/2056613/monday-crm Page: 1 / 19\ Next: [Next page](https://www.getapp.ca/software/2056613/monday-crm?page=2) > Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams. > > Verdict: Rated **4.7/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of monday CRM A customizable interface means that creating a pipeline that perfectly reflects the organization’s unique workflow. More than that, time to value is fast when you switch over and when new employees need to ramp up. Automation and AI are fully baked into the CRM to accelerate sales by reducing manual work and human error. This also makes resource allocation more efficient Integrate with the organization’s key tools to do away with extra tools while equipping the team with comprehensive tools in a single platform that’s simple to monitor. Fully embedded reporting that generates custom dashboards without IT help for flexible and adaptable reporting that can be updated as work processes change. Manage all customer-facing teams in one place to optimize resource allocation and enable smooth communication between cross-functional teams. Harness the power of a single platform as the ultimate source of truth across the organization, providing unparalleled visibility and control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management Software - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management Software - Content Management System (CMS) Software - Customer Database - Customer Engagement Software - Customer History ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.getapp.ca/directory/759/construction-crm/software) ## Related Categories - [AI Sales Assistant Software](https://www.getapp.ca/directory/3872/ai-sales-assistant/software) - [Sales Content Management Software](https://www.getapp.ca/directory/866/sales-content-management/software) - [Sales Enablement Software](https://www.getapp.ca/directory/605/sales-enablement/software) - [Sales Tracking Software](https://www.getapp.ca/directory/3059/sales-tracking/software) - [Mac CRM Software](https://www.getapp.ca/directory/2887/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Pipedrive](https://www.getapp.ca/software/90507/pipedrive) — 4.5/5 (3042 reviews) ## Reviews ### "Excellent Client Relations Management CRM" — 5.0/5 > **Rian** | *April 19, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I really love the customization and Ui design. Our team used Monday.com to build our client relationships with other busineses. The email tracking was very usefu and gave us better input for our email campaigns. There were alot of integrations as well that allowed us to create better workflows, for example slack. > > **Cons**: It's definitely a fast learning curve, however once you've figured it out. it's uphill. > > My overall experience has been very smooth with the CRM. It is definitely a learning curve with all the features and what you have to do to begin your workflow with your team. ----- ### "CRM with a personal assistant included.. I wish I could get it to fetch my coffee ..hopefully in the next version" — 5.0/5 > **Dan** | *October 6, 2025* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: This product is very easy to use. The menus are very easy to navigate, and I don't have to update anything manually ...iplus it can read and analyze emails from your customers and then let you know if the customer is happy or unhappy and if they are probably about to buy or if they are unhappy about something or other > > **Cons**: Learning to use the AI features was a bit strange ...I had not experienced AI before in an app that wasn't a search engine. Once I accepted that the AI completely changed the game and did a bunch of the tasks associated with tracking /responding / evaluating the customers sentiment and such ..it was actually verry good. For me it was such a departure from what I was used to tho that it took me half a day to comprehend the added capabilities of this product..not that I guess that is bad overall, but I felt kind of bewildered for a little bit.. it got better quickly though > > Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary for lack of a better description... ----- ### "Efficient, Clea, Organized Program" — 3.0/5 > **Kadance** | *July 29, 2025* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: "What I liked most about Monday CRM is how customizable and visually intuitive it is. It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance. The automation and integrations also save a ton of time. > > **Cons**: What I liked least about Monday CRM is that some of the more advanced features require higher-tier plans, which can add up quickly. It also took a bit of time to fully understand how to set up and optimize the workflows—there’s a learning curve if you’re new to project or CRM tools > > Overall, my experience with Monday CRM has been positive. It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past the initial learning curve, it really streamlined our workflow and helped us stay organized and efficient. ----- ### "Powerful, Flexible Platform That Streamlines Workflows" — 5.0/5 > **Sundar** | *July 30, 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: Monday.com is incredibly flexible and user-friendly. The CRM module alone covers a wide range of needs — from task tracking to client communication — and the visual interface makes team collaboration easy and clear. > > **Cons**: Some modules like Work Management and CRM have overlapping features, which can lead to redundant subscriptions and unnecessary costs. It would be great if Monday.com offered clearer guidance or bundling for similar-use cases to avoid overpaying. > > Overall, my experience with Monday.com has been very good. It’s a powerful and easy-to-use platform that has helped streamline our workflows and improve visibility across tasks. The CRM module, in particular, has been very useful. While there was some overlap with other modules like Work Management, once streamlined, the platform delivers great value and efficiency. ----- ### "A Flexible and Visual Platform That Needs a Few Tweaks to Be Truly Seamless" — 4.0/5 > **Diane** | *July 30, 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: “I really like how intuitive Monday.com is for organizing projects and keeping everyone aligned. The visual layout makes it easy to track progress at a glance, and the ability to customize boards lets us tailor workflows to our needs—whether that’s tracking coalition tasks, grant timelines, or event planning. I also appreciate how it helps with accountability, because we can clearly see who’s doing what and when. > > **Cons**: While Monday.com is powerful, for someone who is not techy it can be overwhelming at first, especially for people who aren't used to project management tools. I would simplify onboarding with templates and brief walkthroughs tailored to the team’s needs. > > I really appreciate how intuitive and customizable Monday.com is. It’s helped our team stay organized across multiple initiatives—from strategic planning to coalition engagement. The visual layout makes it easy to see what’s in progress, what’s overdue, and who’s responsible. It’s especially helpful in a collaborative environment where tasks and timelines shift quickly. That said, there are a few areas where Monday.com could improve. For new users or volunteers, the platform can feel overwhelming at first. A more guided onboarding experience would be helpful. Also, while the automations are useful, they can be a bit rigid and require trial and error to get right. Some of the most helpful features—like advanced reporting or integrations—are locked behind higher pricing tiers, which can be a barrier for smaller teams or nonprofits. Overall, it’s a powerful tool that helps us move work forward—but with a few adjustments, it could become even more accessible and efficient for mission-driven teams ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.ca/software/2056613/monday-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2056613/monday-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data