--- description: Detailed reviews on Collaborate based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Collaborate with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Collaborate Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Reporting Software](/directory/931/analytics-reporting/software) > [Collaborate](/software/2056605/collaborate) # Collaborate Canonical: https://www.getapp.ca/software/2056605/collaborate Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2056605/collaborate?page=2) > Collaborate is a case management software for victim services, youth programs, family centers, and more. It's used by non-profits and municipal agencies to streamline data collection and reporting, from basic demographics to complex funder reports. > > Verdict: Rated **4.6/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Collaborate \- Keeps sensitive client data secure and audit-ready with a HIPAA-compliant, web-based platform purpose-built for non-profits and social services agencies. - Cuts duplicate data entry by letting Hotline Intakes convert directly into full case records as a case develops. - Streamlines cross-program coordination with a Referral Module that manages internal and external referrals in one place. - Uses AI-powered reporting to analyze every field of case data and generate in-depth presentations and funder reports in moments — work that previously took hours, if not days. - Adapts to how your agency actually works with optional modules (Document Queue, Document Templates) and Collaborate for Networks for secure multi-organization data sharing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 41 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Network Ninja - **Founded**: 1998 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Appointment Management - Assessment Management - Attendance Management - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management Software - Case Notes - Certification & Licensing - Child Welfare Management - Client Management - Client Portal - Collaboration Tools ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Reporting Software](https://www.getapp.ca/directory/931/analytics-reporting/software) ## Related Categories - [Reporting Software](https://www.getapp.ca/directory/931/analytics-reporting/software) - [Data Analysis Software](https://www.getapp.ca/directory/1129/data-analysis/software) - [Document Generation Software](https://www.getapp.ca/directory/1555/document-generation/software) - [Human Services Software](https://www.getapp.ca/directory/1173/human-services/software) - [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software) ## Alternatives 1. [Casebook](https://www.getapp.ca/software/134051/casebook-platform) — 4.2/5 (86 reviews) 2. [CharityTracker](https://www.getapp.ca/software/108757/charitytracker) — 4.5/5 (1062 reviews) 3. [Sumac](https://www.getapp.ca/software/9440/sumac) — 4.4/5 (132 reviews) 4. [Astalty](https://www.getapp.ca/software/2084846/astalty) — 4.8/5 (200 reviews) 5. [My Junna](https://www.getapp.ca/software/2051766/my-junna) — 4.8/5 (39 reviews) ## Reviews ### "Great if you know what you want/need in a system" — 4.0/5 > **Jennifer** | *June 7, 2022* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Collaborate is highly customizable and is designed from a reporting perspective, meaning the system is built to deliver on reporting requirements from grants and funding sources, as well as to provide meaningful insight. The pre-built reports for VOCA were a key selling point for us, even though VOCA funding is only a portion of our overall program funding mix. > > **Cons**: Collaborate is highly customizable, so if you are clear about what you want/need in a system, then designing is a real struggle. The philosophical approach to "case" instead of "client" continues to be challenging for us in training new users who have experience with other systems. The user interface isn't great compared to other turnkey programs (Therapy Notes, for example), but the tradeoff is much more sophisticated design potential. > > Despite some major hiccups in the final stages of design and go-live, we have been very pleased with the intelligence and responsiveness. We really enjoy working with our assigned account folks and see them as partners in our ongoing use and development of the system. ----- ### "Love Collaborate" — 5.0/5 > **Shanequa** | *June 6, 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Highly Responsive Staff: The support team is quick to respond to queries and issues. Streamlined Workflow: The service helps in organizing tasks efficiently, improving overall productivity. Deadline Management: It assists in keeping the team on track and meeting deadlines consistently. > > **Cons**: Feature Overload: There could be too many features, making it overwhelming for users who only need basic functionalities. > > I've been using Collaborate for about 5 years and I couldn't be more pleased with the results. The service has been incredibly helpful in streamlining my work processes. The staff are super responsive and always ready to assist with any questions or issues. Thanks to their support, my team can now stay on task more effectively and meet our deadlines consistently. Highly recommend them to anyone looking to enhance their productivity and efficiency\! ----- ### "Collaborate at CAC's" — 5.0/5 > **Julie** | *June 3, 2024* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Collaborate has the capability to connect all CAC's in the state for child abuse cases. > > **Cons**: Collaborate was overwhelming with all the functionality but the onboarding training was instrumental in helping navigate throughout the system. ----- ### "Collaborate" — 5.0/5 > **Rachael** | *June 29, 2023* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Love how user friendly it is - very intuitive and customizable. > > **Cons**: Reports takes a bit of time to get trained and fully understand but once you get it it's very user friendly. ----- ### "Collaborate for Non-Profit Use" — 4.0/5 > **Kelly** | *March 1, 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is easy to use since it is web based and can be used at any location. It is easy to extract service and client data for our various needs. We can customize user access by role. > > **Cons**: We wish we would could use it to house a schedule of appts and then push out client reminders. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2056605/collaborate?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2056605/collaborate) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data