--- description: Detailed reviews on EMS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare EMS with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EMS Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [EMS](/software/2056591/ems) # EMS Canonical: https://www.getapp.ca/software/2056591/ems Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2056591/ems?page=2) > Accruent’s EMS room, event, and desk booking solution helps businesses simplify space management and utilization for higher education facilities and businesses across industries. With EMS, teams can book spaces and resources, enable hybrid work by integrating video conferencing technology into the system, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling. > > Verdict: Rated **4.4/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of EMS Eliminate scheduling friction: EMS helps teams spend more time working and less time scheduling. Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, teams can gain real estate ROI insights. Facilitate hybrid work: EMS software helps managers build a path to a flexible, modern office that includes both physical and hybrid spaces. Increase collaboration: EMS lets operators filter rooms based on capacity, location, and available resources, so teams always find the right space as per the requirements. Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. Operators can also use mobile devices to check people in, send invitations, and reserve spaces. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 65 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$9,000.00 - **Pricing model**: Other - **Pricing Details**: Contact Accruent for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Control - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Management - Attendee Tracking - Audience Engagement - Availability Indicator - Availability Management - Badge Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Conferences/Conventions - Confirmations/Reminders - Contact Management Software ## Integrations (6 total) - Events2HVAC - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - Webex Connect - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software) ## Related Categories - [Event Booking Software](https://www.getapp.ca/directory/1107/event-booking/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Conference Software](https://www.getapp.ca/directory/957/conference/software) - [Commercial Property Management Software](https://www.getapp.ca/directory/2679/commercial-property-management/software) - [Document Version Control Software](https://www.getapp.ca/directory/1475/document-version-control/software) ## Alternatives 1. [Eventbrite](https://www.getapp.ca/software/91490/eventbrite) — 4.6/5 (5748 reviews) 2. [Whova](https://www.getapp.ca/software/121907/whova) — 4.8/5 (2423 reviews) 3. [Cvent Event Management](https://www.getapp.ca/software/91478/cvent-event-management) — 4.5/5 (990 reviews) 4. [EventCreate](https://www.getapp.ca/software/2057635/eventcreate-1) — 4.9/5 (776 reviews) 5. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Complex, yet easy at the same time." — 4.0/5 > **Verified Reviewer** | *September 10, 2018* | Libraries | Recommendation rating: 9.0/10 > > **Pros**: EMS let us view all of our events happening in one day on one easy-to-view screen. I could easily sort via a drop down and insert things like furniture, a/v needs, and other information by copying it over from another event. I also liked the ability to copy an entire event without having to do much work. Reports are easy to read. I liked that I could see who created each event so I knew who to contact if I had questions. > > **Cons**: There's a lot going on with this software. It seemed as though some ways of doing things were convoluted, but once I figured it out, it was easy. It was a little slow at times, but we DID have an outdated version. > > We used EMS for internal and external events within our organization. We recently switched to Communico and I'm desperately missing EMS, which seemed built for our needs. We could easily tell what events were internal and which ones were external, what was a meeting and what was a special event. ----- ### "EMS Space and Event Management" — 4.0/5 > **Andrew** | *September 23, 2024* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: Ability to add services and spaces in one place. > > **Cons**: The EMS fat client is old and outdated. Makes it really hard for someone who manages one space. ----- ### "Ok, but not as good as previous" — 3.0/5 > **Paul** | *September 18, 2017* | Nonprofit Organization Management | Recommendation rating: 6.0/10 > > **Pros**: Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint. > > **Cons**: We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them. > > Managing Rooms for events ----- ### "Bethel University Administrator" — 4.0/5 > **Brian** | *February 22, 2024* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: Fairly robust options when it comes to scheduling and event management. It is very hard to create double bookings, which happened weekly with our old software. It is fairly intuitive and easy for most WebApp users to "get" pretty quickly out of the gate. Reports to share information with campus partners is detailed and customizeable so they can see what they need to see or want to see, they can just get their info, or they can see info for the whole event. > > **Cons**: I don't know what industry standards are, but it seems pretty pricy for the annual license. Also, I wish that customer suggestions or fix ideas were taken more to heart - I have suggested several things and pointed out errors that are deemed as "Will not implement" when clearly something should be done. Also, timeliness on what they do promise has been an issue. They say this is coming, and then 2 years go by and it's still not there. -- that was more in my early days of using it - I think that has stopped because they know they do not want to promise something and then take years to deliver. > > All in all, it's a good experience. Hoping that there will be more improvements and enhancements coming, but all in all, it's a good product. ----- ### "EMS Use on a Small Campus" — 4.0/5 > **Merrill** | *February 29, 2024* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: I like the layout and structure and power of event organization > > **Cons**: Overtime where they have developed has been more for flex space and international business I feel and less the original higher ed use and it need to coordinate with gmail > > I have been happy with the product. As EMS has grow within Accruent it has been harder to know our reps and get basic support ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/2056591/ems?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2056591/ems) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data