--- description: Detailed reviews on Case Closed based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Case Closed with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Case Closed Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Investigation Management Software](/directory/1025/investigation-management/software) > [Case Closed](/software/2056580/case-closed) # Case Closed Canonical: https://www.getapp.ca/software/2056580/case-closed Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2056580/case-closed?page=2) > Case Closed Software is the leading web-based system for managing all types of investigations. Case Closed specializes in multi-jurisdictional and other specialized investigation units. > > Verdict: Rated **5.0/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 10 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Case Closed Software - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Case Closed Software for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Chinese, Czech, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Australia, Austria, Belarus, Belgium, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde and 125 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Trail - Built-In Database - Case Management Software - Case Notes - Compliance Management - Configurable Workflow - Contact Management Software - Customizable Forms - Customizable Reports - Data Import/Export - Data Management Software - Data Visualization Software - Document Management Software - Evidence Management - Incident Management Software - Intake Management - Mobile Access ## Support Options - 24/7 (Live rep) ## Category - [Investigation Management Software](https://www.getapp.ca/directory/1025/investigation-management/software) ## Alternatives 1. [Resolver](https://www.getapp.ca/software/104325/perspective) — 4.4/5 (79 reviews) 2. [Laborsoft](https://www.getapp.ca/software/2074867/laborsoft) — 4.9/5 (8 reviews) 3. [Rely](https://www.getapp.ca/software/2067690/rely) — 4.8/5 (13 reviews) 4. [IBM QRadar Incident Forensics](https://www.getapp.ca/software/2047898/ibm-qradar-incident-forensics) — 4.8/5 (4 reviews) 5. [CaseFleet](https://www.getapp.ca/software/107569/casefleet) — 4.7/5 (39 reviews) ## Reviews ### "Out of the box case management" — 5.0/5 > **Matt** | *March 25, 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We needed a solution that was multilingual and intuitive cross-culturally. Case Closed was a perfect fit. > > **Cons**: Some fields required customization to fit our needs, but that was expected and customer service was very easy to work with. > > I am very pleased with Case Closed. This CMS meets our needs for global case tracking, assignment, collaboration and support. ----- ### "Case Closed the ultimate Law Enforcement Software" — 5.0/5 > **DeWayne** | *December 13, 2019* | Law Enforcement Software | Recommendation rating: 10.0/10 > > **Pros**: CC is a valuable tool to link persons, vehicles, and evidence from case to case. To be able to search these things and to see how or if they are linked together is a great tool. It helps solve crimes and saves investigation times. > > **Cons**: There were a few features that were difficult for a supervisor to approve reports but talking with CC team, they took action to help simplify the process. > > Overall experience is a 10+. CC has help my agency with time management to reduce the amount of time preparing a case file for prosecution. In addition, the customer service is by far the best I’ve ever experienced. I highly recommend this software\! ----- ### "Baldwin County Sheriff's Office" — 5.0/5 > **Brad** | *March 30, 2022* | Law Enforcement Software | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and the organization it provides for our case files. > > **Cons**: I have not had any problems that Case Closed has not rectified or modified to fit my needs. > > I am completely satisfied. ----- ### "Case Closed works for Cold West" — 5.0/5 > **steven** | *April 19, 2022* | Law Enforcement Software | Recommendation rating: 10.0/10 > > **Pros**: It keeps our cases manageable. We have detectives in other states and they are able access the files and add information to share with our in the task force. Case Closed has changed the way we operate daily with out case load. We love this software, Thank you\! > > **Cons**: We have not run across a feature that we think needs improvement and we are 2 years in. But we will keep looking. > > We were having trouble with detectives in different locations working on the same case and keeping out file straight and it became nearly impossible for detectives to keep the files up to date. Case closed fixed that for us and our cases are now seamless. ----- ### "Outstanding Customer Service and Afforable" — 5.0/5 > **Janette** | *January 6, 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I cannot say enough good things about the incredible customer service by Case Closed. They are responsive to problems or concerns and do their best to modify the program for our customary needs. As a nonprofit, we could not spend tens of thousands of dollars on a program but needed the capability to track, monitor, and collect intelligence on targets. Case Closed has made it possible. We investigate dogfighting internationally and Case Closed created new fields and added each country into the drop down boxes for accurate reporting. > > **Cons**: Still learning the system so no complaints thus far. Since this is primarily used by law enforcement, there are some fields that are not applicable for us. It would be nice to have those fields removed but not a "con" per say. > > Case Closed has significant helped us in tracking/connecting targets in our dogfighting investigations. It keeps the data centralized in one location and allows specific search requests even is the spelling is off. You can't go wrong for the value and the customer service. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2056580/case-closed?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2056580/case-closed) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data