---
description: Detailed reviews on ClickPost based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ClickPost with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ClickPost Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Shipping Software](/directory/222/shipping/software) > [ClickPost](/software/2056523/clickpost)

# ClickPost

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> AI logistics and post-purchase platform used by 600+ ecommerce and D2C brands to manage 700+ carriers, branded tracking, and returns
> 
> Verdict: Rated **4.4/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ClickPost

\- Automate shipping tasks and select couriers intelligently with an ML-driven courier recommendation engine. 

ClickPost is a multi-carrier integration solution that automates essential shipping tasks to increase efficiency. It is tied with 600+ carriers across 200+ countries that you can connect with in 1 day. You can generate shipping labels in bulk, get proof of deliveries, and get serviceability data. A data-driven carrier recommendation engine uses ML to analyze several variables considering your business priorities. 

- Seamlessly perform delivery management with multiple carriers from a unified dashboard. 

ClickPost provides a multi-functional dashboard offers a unified view of your shipments. You can create orders within minutes, monitor shipment statuses, track locations, and edit/cancel orders. You can also merge multiple shipments and get daily shipment counts. Generating analytical reports on carrier performance helps you gain better control of your supply chain and last-mile logistics.

- Get real-time shipment visibility with integrated tracking and send personalized order notifications to customers. 

ClickPost’s intuitive network of Push and Pull APIs trigger regular automated calls to carriers to fetch order statuses and display them on its dashboard. Send customers notifications across multiple channels to enhance post-purchase engagement and lower WISMO calls. You can create customized shipping updates for every shipment milestone as well as use a branded tracking pages embedded with product recommendations and customer feedback. 

- Maximize customer retention with automated return management solutions.

One of ClickPost’s selling points is a returns management solution that simplifies customer returns with a self-serving returns portal. Configure the portal to your returns policy, including deadlines and quality checks. Return requests are automatically approved if it satisfies your conditions. It also generates return labels, tracks shipments, and updates customers. 

- Lower failed deliveries and stuck shipments with automated NDR management.

One of the exceptional features of ClickPost is managing delivery exceptions like failed deliveries with its NDR management solution. When a failed delivery occurs, ClickPost triggers an automated communication flow with customers seeking the cause. It then updates the carrier partner with the correct information to ensure a successful delivery re-attempt. The NDR module is best suited for lowering RTO%.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 32 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ClickPost

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Usage Based
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, Hindi, Indonesian
- **Available Countries**: Brazil, Canada, India, Indonesia, Kuwait, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Barcode/Ticket Scanning
- Cash on Delivery
- Customer Portal
- Customizable Branding
- Delivery Estimate
- Delivery Record
- Delivery Tracking
- Dispatch Management
- E-Commerce
- EDI Software
- For Courier Services
- For eCommerce
- Generative AI
- Inventory Management Software

## Integrations (12 total)

- BigCommerce
- EasyEcom
- FedEx Ship Manager
- Freshchat
- Haptik
- Increff WMS
- Limechat
- OneDirect
- Shopify
- Shopify Plus
- Unicommerce
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Shipping Software](https://www.getapp.ca/directory/222/shipping/software)

## Related Categories

- [Shipping Software](https://www.getapp.ca/directory/222/shipping/software)
- [Delivery Management Software](https://www.getapp.ca/directory/1203/delivery-management/software)
- [Shipment Tracking Software](https://www.getapp.ca/directory/1691/shipment-tracking/software)
- [Returns Management Software (RMS)](https://www.getapp.ca/directory/3867/returns-management-rms/software)

## Alternatives

1. [AfterShip](https://www.getapp.ca/software/101825/aftership) — 4.9/5 (473 reviews)
2. [eShipz](https://www.getapp.ca/software/2059162/eshipz) — 4.5/5 (48 reviews)
3. [Shipup](https://www.getapp.ca/software/2058890/shipup) — 4.9/5 (7 reviews)
4. [nShift](https://www.getapp.ca/software/2072107/consignor) (0 reviews)
5. [Consignmate](https://www.getapp.ca/software/2054458/consignmate) — 3.8/5 (5 reviews)

## Reviews

### "Good software" — 5.0/5

> **Verified Reviewer** | *July 16, 2021* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Really good software for managing ecommerce logistics\! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
> 
> **Cons**: Nothing really. It has all the relevant features

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### "Loved using Clickpost\!" — 5.0/5

> **Shadil** | *February 2, 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and addition of so much different Logistic Partners. It is very easy tracking reverse shipments\!
> 
> **Cons**: UI for Logistic Partners can be improved and addition of those, along with integration support can be provided in a better manner.

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### "Good product. Still needs more development" — 4.0/5

> **Keyur** | *July 13, 2021* | Cosmetics | Recommendation rating: 6.0/10
> 
> **Pros**: Integration with multiple channels like WhatsApp, SMS \& EMails.
> 
> **Cons**: Webhook updates for shipment updates are delayed or missed.
> 
> Nice product but lacks support and problem-solving.

-----

### "Decathlon India review" — 4.0/5

> **Keerthanaa** | *February 3, 2023* | Sporting Goods | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of usage and user journey on app is commendable
> 
> **Cons**: Clickpost is a great SAAS tool . However, if you could be more affordable , it would be helpful for many companies including startups to adapt easily and benefit from the tool
> 
> My experience with integrating clickpost  in our system has been seamless. Thanks to the customer service and dedicated support provided by the team. Special mention to Prateek Kaushal who has been involved in adding many carrier partners to the integration.

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### "Great LMS" — 5.0/5

> **Abhishek** | *November 4, 2022* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: Recommendation Engine - Multivariate algorithms can be developed using the systemTracking Page - Giving the customer visibility of the shipment progress
> 
> **Cons**: The new panel is a little slow in comparison to the old panel. Triggering reports takes time.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2056523/clickpost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/clickpost/> |
| en-AE | <https://www.getapp.ae/software/2056523/clickpost> |
| en-AU | <https://www.getapp.com.au/software/2056523/clickpost> |
| en-CA | <https://www.getapp.ca/software/2056523/clickpost> |
| en-GB | <https://www.getapp.co.uk/software/2056523/clickpost> |
| en-IE | <https://www.getapp.ie/software/2056523/clickpost> |
| en-NZ | <https://www.getapp.co.nz/software/2056523/clickpost> |
| en-SG | <https://www.getapp.sg/software/2056523/clickpost> |
| en-ZA | <https://www.getapp.za.com/software/2056523/clickpost> |
| es | <https://www.getapp.es/software/2056523/clickpost> |
| es-CL | <https://www.getapp.cl/software/2056523/clickpost> |
| es-CO | <https://www.getapp.com.co/software/2056523/clickpost> |
| es-MX | <https://www.getapp.com.mx/software/2056523/clickpost> |
| fr | <https://www.getapp.fr/software/2056523/clickpost> |
| fr-BE | <https://fr.getapp.be/software/2056523/clickpost> |
| fr-CA | <https://fr.getapp.ca/software/2056523/clickpost> |

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