--- description: Detailed reviews on telecrm based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare telecrm with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: telecrm Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/4959/small-business-crm/software) > [telecrm](/software/2056517/telecrm) # telecrm Canonical: https://www.getapp.ca/software/2056517/telecrm > Efficient sales system for your team with lead management, phone calls, meetings and WhatsApp communication managed on a single platform > > Verdict: Rated **3.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of telecrm • Multi-Channel Communication: Handle calls, WhatsApp messages, SMS, and emails seamlessly from one place. • Telecalling Automation: Save time with the auto-dialer, automatic call logging, and call tracking features. • Lead Management: Capture and organize leads from over 30 sources, and automate follow-ups to ensure nothing slips through the cracks. • Real-Time Analytics: Monitor your team's performance and track conversion rates with easy-to-understand reports. • Customizable Workflows: Tailor pipelines, tasks, and user roles to fit your unique sales process. • Mobile App: Stay on top of things with the telecrm mobile app, so your team can work from anywhere. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Flamon Cloudtech ## Commercial Context - **Starting Price**: ₹799.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Quarterly: ₹1099 per user per month Annual: ₹799 per user per month - **Target Audience**: 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - CRM Software - Call Center Management - Call List Management - Call Tracking Software - Callback Scheduling - Campaign Management Software - Contact Management Software - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Document Storage - Forecasting - Lead Capture Software ## Integrations (9 total) - Calendly - Google Ads - IndiaMART Connector - Pabbly Connect - Razorpay - Shopify - WhatsApp Business API - WooCommerce - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software) ## Related Categories - [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software) - [Telemarketing Software](https://www.getapp.ca/directory/1069/telemarketing/software) - [Financial CRM Software](https://www.getapp.ca/directory/1265/financial-crm/software) - [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 2. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6973 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18782 reviews) 5. [Kylas Sales CRM](https://www.getapp.ca/software/2052749/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Great work" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Its very easy to do the calling and getting the day to day calling report without using any extra filters. > > **Cons**: Nothing as usual - but i wish i can create 2 leads with same number as our business get multiple requirement from our client > > Its great\! easy to use and also easy to monitor other team- mates data. I can create multiple campaigns as per the requirement ----- ### "Breeze to start, super easy to use. It does one thing and does it really well\!" — 5.0/5 > **Rafi** | *November 18, 2020* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Probably the easiest to use daily marketing CRM software out there > > **Cons**: Can't wait for the features that are coming soon like call recording and VoIP calling this isn't exactly a con but I don't have any other complaints about this so... > > We've tried 13 CRMs so far, Every time I have to push so much for the team to adopt it and then All of the others were so complicated that we would end up going back to excel sheets. It was all haywire and as a manager it made my life hell\! And as a business owner I did not know exactly what the heck anyone was doing, And exactly where their performances were lacking and What on how to optimize\! ----- ### "Worst crm ever experienced" — 1.0/5 > **Anshul** | *February 25, 2025* | Information Services | Recommendation rating: 0.0/10 > > **Pros**: Worst after sales Their focus is only to sell their crm. Too many issues in their app and not even smooth to use You will miss messages from your customers also many times. Whatsapp bot stops working automatically > > **Cons**: Worst crm software ever used Highly not recommended ----- ### "Exceptional UI/UX and Seamless Integrations: A Game-Changer for Busy Professional Teams" — 5.0/5 > **Abhi** | *May 1, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Excellent Tool for Team Productivity and Lead Tracking. We’ve found telecrm to be a game-changer for our daily operations. The platform is very easy to use, leading to a high adoption rate within the team. The lead management features are very good, ensuring no lead falls through the cracks. We especially appreciate the managed third-party integrations, which allow us to connect our marketing stack without any technical friction. Combined with a great UI/UX and awesome customer support that is always ready to help, it offers incredible Value for Money. Highly recommended for any business looking to professionalize their sales flow. Great UI/UX Lead management is very good > > **Cons**: While the platform is exceptional, every power user wants to see their favorite tools reach perfection. Here are a few minor areas for optimization that would elevate the experience even further: Call Syncing Optimization: On certain days, the call syncing can be a little laggy. While the overall tracking is reliable, achieving more consistent real-time synchronization would make the daily workflow even smoother. Third-Party Telephony Integration: The cloud telephony tie-up with CallerDesk occasionally experiences connectivity issues or minor call disruptions. Additionally, data transfer can sometimes be delayed. Strengthening this specific integration to ensure seamless, real-time data flow would provide a more robust experience for high-volume operations. > > My experience with telecrm has been nothing short of transformative for our operations at Praanaa Pain Clinic and Praanaa Hospitals. Before integrating this platform, managing five distinct professional teams across our centers in Hyderabad, Bangalore, and \[sensitive content hidden\] was a significant logistical challenge. We were dealing with a high volume of leads from Meta and Google Ads, and ensuring nothing fell through the cracks was becoming a "black box" problem. A Total Solution for Lead Management The impact on our lead management has been phenomenal. telecrm has acted as the central nervous system for our sales and calling teams, allowing us to track every interaction with clinical precision. The UI/UX is a standout feature—it is incredibly clean and intuitive, making it very easy to use for our agents, including \[sensitive content hidden\] and our regional teams. This ease of adoption meant we could move from manual tracking to a fully automated pipeline almost overnight. Seamless Technical Integration As someone focused on high-performance marketing and algorithmic precision, I am deeply impressed by how well the third-party integrations are managed. Connecting our Meta and Google Ads—specifically our Performance Max campaigns—was seamless. It finally allowed us to capture the CTWA Click IDs and bridge the gap between an ad click and a closed consultation. This level of data visibility has turned our marketing from a "disaster" of guesswork into a data-backed powerhouse. Unmatched Support and Value The Value for Money offered by telecrm is undeniable. It provides enterprise-level features at a price point that makes sense for a growing medical group like ours. Furthermore, the customer support is truly awesome; they are responsive, knowledgeable, and genuinely invested in helping us optimize our workflows. ----- ### "TeleCRM" — 3.0/5 > **Bahar** | *June 29, 2022* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: This app is so useful for students and anyone who wants to manage a team and do some projects can use this app > > **Cons**: Sometimes it doesn’t allow users to unlock some options and use them free > > Its amazing for team management and leading a project ## Links - [View on GetApp](https://www.getapp.ca/software/2056517/telecrm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data