--- description: Detailed reviews on Kibo Order Management System based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Kibo Order Management System with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kibo Order Management System Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Kibo Order Management System](/software/2056056/kibo-order-management-system) # Kibo Order Management System Canonical: https://www.getapp.ca/software/2056056/kibo-order-management-system > Kibo Order Management is a flexible, cloud-based solution enabling retailers and branded manufacturers to quickly deploy and evolve dynamic fulfillment models. The single-admin, multi-site Commerce platform allows users to manage B2B and B2C functions from one console. > > Verdict: Rated **3.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Kibo Order Management System With Kibo’s Order Management System and microservices-based architecture, you can leverage only the advanced commerce capabilities that make sense for your business. The Kibo Unified Commerce Platform enables developers to build and deliver powerful and engaging customer experiences across the commerce journey. Our extensible, API-first architecture enables technical teams to easily integrate into the Kibo stack in a modular fashion and to launch applications quickly. Kibo SDKs enable you to create robust applications using the platform and development environment of your choice. The SDKs expose the complete functionality of our REST API and include additional enhancements that improve your productivity and get your product out the door faster. The Kibo Unified Platform is a true SaaS multi-tenant platform. We deploy updates every two weeks that are automatically available to all clients; this can be new features and functionality, enhancements, bug fixes, etc. Nothing to install or update on the client’s end to take advantage of updates (new features and functionality may require additional implementation on site, but no additional platform changes are required). Customize API operations with Kibo’s fully managed, hosted, and scalable node.js framework. Make deep changes to the platform by manipulating API operations through the HTTP request-response protocol as well as interacting directly with underlying Kibo microservices. As part of the Kibo Unified Platform out-of-box offering, we provide one of the leading CDN (content delivery network) and WAF (web application firewall) solutions as part of our platform. There is no additional software to install or maintain, and we manage it as part of the SaaS platform. The Kibo microservice REST API is the primary interface that connects the pieces of the Kibo platform together, and the primary tool that allows developers to build custom Kibo applications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 5 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 2.5/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Kibo - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Backorder Management - Inventory Management Software - Multi-Channel Management - Order Fulfillment Software - Order Processing - Order Routing - Order Tracking - Real-Time Data - Recurring Orders - Reporting/Analytics - Returns Management - Search/Filter - Shipping Management - Special Order Management ## Integrations (10 total) - Apple Pay - Avalara - Constant Contact - Google Pay - Kount - Lightspeed Retail - PayPal - ShipWorks - Stripe - cybersource ## Support Options - 24/7 (Live rep) - Chat ## Category - [Order Management Software](https://www.getapp.ca/directory/594/order-management/software) ## Alternatives 1. [NetSuite](https://www.getapp.ca/software/9137/netsuite) — 4.2/5 (2003 reviews) 2. [Odoo](https://www.getapp.ca/software/102445/odoo) — 4.2/5 (1294 reviews) 3. [Fishbowl](https://www.getapp.ca/software/101989/fishbowl) — 4.2/5 (1087 reviews) 4. [Genius](https://www.getapp.ca/software/2050566/genius) — 4.5/5 (185 reviews) 5. [PartsTech](https://www.getapp.ca/software/2056610/partstech) — 4.6/5 (118 reviews) ## Reviews ### "EXCELLENT E-COMMERCE PLATFORM" — 5.0/5 > **Verified Reviewer** | *November 22, 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: We use Kibo to be able to manage orders that are shipped from different locations. We have tried other solutions in the past but they did not work for us. Kibo allows you to see your orders and allocate them according to the conditions you set up and allocate them so you won't miss orders if inventory is available. After the platform is set up, it is very easy to start using it and users do not need long trainings to start working on it. We were ok after just a few hours of trainings. The dashboard is plain but has all the information you need and it is very easy to find the orders that need assistance or intervention. > > **Cons**: I have not found big cons so far. They should definitely improve the reports as they could be more customizable. The dashboard could also be improved to be less plain and maybe include some other information regarding the current statuses of your orders > > Kibo has helped us to support multichannel solutions for our customers ----- ### "Almost there..." — 4.0/5 > **Justin** | *November 19, 2019* | Retail | Recommendation rating: 5.0/10 > > **Pros**: The fulfiller interface used by our sales associates is very intuitive and was quickly adopted by the field. > > **Cons**: The reporting capabilities are very manual. It is not easy to pull together stats on any given metric. The report dashboard is not useful and to get to the data through the APIs is a mini project in of itself. ----- ### "Kibo review" — 3.0/5 > **Maria** | *September 10, 2024* | Consumer Goods | Recommendation rating: 4.0/10 > > **Pros**: The system is responsive and easy to operate with, has hyperlinks to different sections which helps when a task must be performed faster > > **Cons**: whenever it crashed it took too long to be fixed by IT support, there are some hidden sections which makes the system a bit confusing at first glance. > > overall good experience, easy to get used to and easy to navigate, may be improved in terms of data structure ----- ### "Kudos for Kibo\!" — 4.0/5 > **Alessandra** | *March 15, 2019* | Luxury Goods & Jewelry | Recommendation rating: 8.0/10 > > **Pros**: Kibo can help ecommerce business manage their orders as well as coordinate data between employees and warehouse. Provides relevant information all at once, which helps me a lot\! > > **Cons**: refreshing the page is very slow and sometimes kibo webpage just crashes. > > A fast and clear way to comunicate with warehouse/store and update order data\! ----- ### "Easy to use" — 3.0/5 > **Kremena** | *September 10, 2024* | Executive Office | Recommendation rating: 5.0/10 > > **Pros**: Easy to use. The layout looks somewhat complicated but it is not. > > **Cons**: Comparing to other products this one is like a dinosaur. ## Links - [View on GetApp](https://www.getapp.ca/software/2056056/kibo-order-management-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data