Club Caddie

4.8 (17)
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Award-Winning & Cloud-Based Golf Course Management Software

About Club Caddie

Who is Club Caddie?

Club Caddie was founded by golf course owners and operators who resolved to build enterprise-grade, all-in-one, cloud-based software that was easy to use and built specifically to operate golf courses, resorts, and country clubs. The result is an award-winning, solution powerful enough to handle the technology needs of any golf facility. Every aspect of Club Caddie is built and tested by PGA Professionals, General Managers, Food & Beverage Directors, Event Coordinators, and Revenue Managers.

Benefits of Club Caddie
Monthly updates based on course partner feedback
Access Club Caddie from anywhere on any device
Built by Course Owners/Operators
A single database and single sign-on. Reach out to learn why this matters.

Software for Life Promise
Club Caddie is an American company headquartered in Detroit, Michigan. Now a Jonas Software company, Club Caddie will never be acquired by a competitor. We are able to offer the Software for Life Promise by way of the financial stability offered to us by our parent company, Constellation Software Inc. (CSI). CSI is a publicly-traded company (CNSWF) and one of the largest software company's in North America.

Custom Profiles / Security
Club Caddie equips operators with the tools that thy need to create completely customized profiles for any staff role. Turn on/off any button within our software to provide staff with the exact tools that they need to execute their job. Simply, turn off what they don't need. As an added bonus, we offer an API and encourage integrations. Don't worry. All API endpoints require authentication to protect data. We take cyber-security seriously. We're also P2P encrypted and PCI compliant.

Marketing/Revenue Management
You want results. The best way to get them is through truly understanding your golfers, understanding your market, and taking full control of your pricing. Take advantage of our innovative tools or reach out about our managed marketing services (MMS) to unleash your course's potential.

Weekly, live training for your staff
At no additional cost, Club Caddie performs live training multiple days per week to provide an ongoing resource when you need it most for onboarding new staff. The sessions feature Q&A to allow your team to leave with all their questions answered and ready to work!

Pricing starting from:

US$299.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Club Caddie

Start Growing Revenue with Club Caddie Course Solutions Today. With tools to streamline every aspect of your golf facility's operation and a 24/7 support team excited to help you out, improving your course, club, or golf business management software has never been easier.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$299.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Club Caddie Software - Runs on Any Device
Club Caddie Software - Club Caddie Tee Sheet
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Club Caddie video
Club Caddie Software - Runs on Any Device
Club Caddie Software - Club Caddie Tee Sheet

Features

Total features of Club Caddie: 87

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking Software
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Class Scheduling
  • Client Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • File Sharing Software
  • Instructor Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • PCI Compliance Software
  • Payment Processing Software
  • Personalization Software
  • Point of Sale (POS)
  • Price/Margin Management
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Team Management Software
  • Tee Sheet Management
  • Third-Party Integrations
  • User Management
  • Visitor Management Software
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

NBC Sports Next

4.6
#1 Alternative to Club Caddie
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Teesnap

3.6
#2 Alternative to Club Caddie
Teesnap is a cloud-based, iPad-optimized golf course management system with integrated tee sheets, POS, big data...

Lightspeed Restaurant

4.4
#3 Alternative to Club Caddie
Lightspeed Restaurant is a cloud-based point of sale (POS) system for restaurants. The platform offers features...

Lightspeed eCommerce

3.7
#4 Alternative to Club Caddie
Lightspeed eCommerce is an eCommerce software designed to help retailers create and manage online stores to sell...

Reviews

Overall rating

4.8 /5
(17)
Value for Money
5/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support Software
4.6/5

Already have Club Caddie?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 17
Cheryl
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Completely Satisfied Customer

Reviewed on 2024-03-06

I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so...

I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service.

The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.

Pros

I like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience.

Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system.

Cons

The member billing seems to be the area that I struggle with at times to integrate with our processes.

Reasons for Choosing Club Caddie

We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected.

Switched From

NBC Sports Next

Reasons for Switching to Club Caddie

We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service.
Jay
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent System. Glad we made the switch.

Reviewed on 2023-11-19

Pros

Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.

Cons

Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.

Tamie
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

We switched to another company

Reviewed on 2021-06-23

Pros

I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company

Cons

Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.

Response from Club Caddie

This isn't a fair review.

New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities).

New ownership never contacted Club Caddie or sat through a single training to learn to use the system.

In May, the account was disabled for non-payment, rendering login and reports unavailable for access.

John
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ease of use & a wealth of information

Reviewed on 2024-02-16

My experience has been super and even though been with club Caddie less than a year we are very...

My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.

Pros

The ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has.

Cons

I don't have any, just keep doing what you are doing.

Pete
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ease of Use, Ease of Implementation, Great Value

Reviewed on 2020-10-08

Overall experience is great. Customer support and my account manager are fantastic. The software is...

Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.

Pros

You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.

Cons

I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.

Response from Club Caddie

Thanks for the awesome review, Pete.

Showing 5 reviews of 17 Read all reviews

Club Caddie FAQs

Below are some frequently asked questions for Club Caddie.

Club Caddie offers the following pricing plans:

  • Starting from: US$299.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Packages starting at $299/month

Club Caddie has the following typical customers:

11–50

Club Caddie supports the following languages:

English

Club Caddie supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Club Caddie integrates with the following applications:

Clover, Fiserv, GolfNow, Mailchimp, Oracle Service, QuickBooks, SendGrid, Supreme Golf Solutions, Twilio

Club Caddie offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Club Caddie.