Club Caddie
About Club Caddie
Who is Club Caddie?
Club Caddie was founded by golf course owners and operators who resolved to build enterprise-grade, all-in-one, cloud-based software that was easy to use and built specifically to operate golf courses, resorts, and country clubs. The result is an award-winning, solution powerful enough to handle the technology needs of any golf facility. Every aspect of Club Caddie is built and tested by PGA Professionals, General Managers, Food & Beverage Directors, Event Coordinators, and Revenue Managers.
Benefits of Club Caddie
Monthly updates based on course partner feedback
Access Club Caddie from anywhere on any device
Built by Course Owners/Operators
A single database and single sign-on. Reach out to learn why this matters.
Software for Life Promise
Club Caddie is an American company headquartered in Detroit, Michigan. Now a Jonas Software company, Club Caddie will never be acquired by a competitor. We are able to offer the Software for Life Promise by way of the financial stability offered to us by our parent company, Constellation Software Inc. (CSI). CSI is a publicly-traded company (CNSWF) and one of the largest software company's in North America.
Custom Profiles / Security
Club Caddie equips operators with the tools that thy need to create completely customized profiles for any staff role. Turn on/off any button within our software to provide staff with the exact tools that they need to execute their job. Simply, turn off what they don't need. As an added bonus, we offer an API and encourage integrations. Don't worry. All API endpoints require authentication to protect data. We take cyber-security seriously. We're also P2P encrypted and PCI compliant.
Marketing/Revenue Management
You want results. The best way to get them is through truly understanding your golfers, understanding your market, and taking full control of your pricing. Take advantage of our innovative tools or reach out about our managed marketing services (MMS) to unleash your course's potential.
Weekly, live training for your staff
At no additional cost, Club Caddie performs live training multiple days per week to provide an ongoing resource when you need it most for onboarding new staff. The sessions feature Q&A to allow your team to leave with all their questions answered and ready to work!
Pricing starting from:
US$299.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Club Caddie
Start Growing Revenue with Club Caddie Course Solutions Today. With tools to streamline every aspect of your golf facility's operation and a 24/7 support team excited to help you out, improving your course, club, or golf business management software has never been easier.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$299.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Club Caddie: 86
Alternatives
NBC Sports Next
Teesnap
Lightspeed Restaurant
Lightspeed eCommerce
Reviews
Already have Club Caddie?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ClubCaddie Review
Reviewed on 2024-11-26
I have caddied at 4 different clubs, each with a different assignment system - Club is certainly...
I have caddied at 4 different clubs, each with a different assignment system - Club is certainly the best. More efficient than the rest, and made my life and caddie master's life a lot easier
Pros
Ease of use - very straight forward for assignments as well as receiving loops. Have used several other platforms, and the application is up to date, easy to use and efficient. Tracks location while you are on the course, and it does not drain your phone battery.
Cons
Lack of notifications once loop has been assigned. Caddie master would have to reach out to us personally to "check the app". I wish there was a slightly better notification system. This could also have been a blunder on my end and a portion of the app to allow for notifications.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Completely Satisfied Customer
Reviewed on 2024-03-06
I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so...
I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service.
The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.
Pros
I like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience.
Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system.
Cons
The member billing seems to be the area that I struggle with at times to integrate with our processes.
Alternatives Considered
Lightspeed Restaurant, Lightspeed eCommerce, Lightspeed, Lightspeed Golf, Lightspeed Retail and foreUPReasons for Choosing Club Caddie
We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected.Switched From
NBC Sports NextReasons for Switching to Club Caddie
We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service.- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
We switched to another company
Reviewed on 2021-06-23
Pros
I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company
Cons
Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.
Response from Club Caddie
This isn't a fair review.
New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities).
New ownership never contacted Club Caddie or sat through a single training to learn to use the system.
In May, the account was disabled for non-payment, rendering login and reports unavailable for access.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent System. Glad we made the switch.
Reviewed on 2023-11-19
Pros
Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.
Cons
Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of use & a wealth of information
Reviewed on 2024-02-16
My experience has been super and even though been with club Caddie less than a year we are very...
My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.
Pros
The ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has.
Cons
I don't have any, just keep doing what you are doing.
Club Caddie FAQs
Below are some frequently asked questions for Club Caddie.Q. What type of pricing plans does Club Caddie offer?
Club Caddie offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Available
Packages starting at $299/month
Q. Who are the typical users of Club Caddie?
Club Caddie has the following typical customers:
11–50
Q. What languages does Club Caddie support?
Club Caddie supports the following languages:
English
Q. Does Club Caddie support mobile devices?
Club Caddie supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Club Caddie integrate with?
Club Caddie integrates with the following applications:
Fiserv, Mailchimp, NBC Sports Next, Oracle Service, Slice, Supreme Golf Solutions, Twilio
Q. What level of support does Club Caddie offer?
Club Caddie offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Club Caddie.
