About Club Caddie
Who is Club Caddie?
Club Caddie was founded by golf course owners and operators who resolved to build enterprise-grade, all-in-one, cloud-based software that was easy to use and built specifically to operate golf courses, resorts, and country clubs. The result is an award-winning, solution powerful enough to handle the technology needs of any golf facility. Every aspect of Club Caddie is built and tested by PGA Professionals, General Managers, Food & Beverage Directors, Event Coordinators, and Revenue Managers.
Benefits of Club Caddie
Monthly updates based on course partner feedback
Access Club Caddie from anywhere on any device
Built by Course Owners/Operators
A single database and single sign-on. Reach out to learn why this matters.
Software for Life Promise
Club Caddie is an American company headquartered in Detroit, Michigan. Now a Jonas Software company, Club Caddie will never be acquired by a competitor. We are able to offer the Software for Life Promise by way of the financial stability offered to us by our parent company, Constellation Software Inc. (CSI). CSI is a publicly-traded company (CNSWF) and one of the largest software company's in North America.
Custom Profiles / Security
Club Caddie equips operators with the tools that thy need to create completely customized profiles for any staff role. Turn on/off any button within our software to provide staff with the exact tools that they need to execute their job. Simply, turn off what they don't need. As an added bonus, we offer an API and encourage integrations. Don't worry. All API endpoints require authentication to protect data. We take cyber-security seriously. We're also P2P encrypted and PCI compliant.
Marketing/Revenue Management
You want results. The best way to get them is through truly understanding your golfers, understanding your market, and taking full control of your pricing. Take advantage of our innovative tools or reach out about our managed marketing services (MMS) to unleash your course's potential.
Weekly, live training for your staff
At no additional cost, Club Caddie performs live training multiple days per week to provide an ongoing resource when you need it most for onboarding new staff. The sessions feature Q&A to allow your team to leave with all their questions answered and ready to work!
Pricing starting from:
US$299.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Club Caddie
Start Growing Revenue with Club Caddie Course Solutions Today. With tools to streamline every aspect of your golf facility's operation and a 24/7 support team excited to help you out, improving your course, club, or golf business management software has never been easier.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$299.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Club Caddie: 87
Alternatives
GolfNow
Teesnap
foreUP
Doubleknot
Reviews
Already have Club Caddie?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent System. Glad we made the switch.
Reviewed on 2023-11-19
Pros
Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.
Cons
Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of Use, Ease of Implementation, Great Value
Reviewed on 2020-10-08
Overall experience is great. Customer support and my account manager are fantastic. The software is...
Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.
Pros
You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.
Cons
I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.
Response from Club Caddie
Thanks for the awesome review, Pete.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
We switched to another company
Reviewed on 2021-06-23
Pros
I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company
Cons
Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.
Response from Club Caddie
This isn't a fair review.
New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities).
New ownership never contacted Club Caddie or sat through a single training to learn to use the system.
In May, the account was disabled for non-payment, rendering login and reports unavailable for access.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ClubCaddie - 2nd to non
Reviewed on 2021-07-12
Everything has been awesome with ClubCaddie from the start. We had them come out to our location...
Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge.
Pros
I really like the flow of this software. You can maneuver around within this software within one view. You don't have to go to other sites or pages to do your main tasks. It's also maintained updated and enhanced with new features.
Cons
The biggest thing I would have to say that I least like about the software was not finding them sooner. We went so long with dealing with outdated software and tech until we found ClubCaddie
Reasons for Choosing Club Caddie
ClubCaddie was 10 steps ahead of them in every way.Reasons for Switching to Club Caddie
Better Customer Support, Delivered on their promises & the ability to make suggestions to the software and it actually be implemented.- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Club Caddie POS
Reviewed on 2021-08-16
Being cloud based we were able to use all of our existing hardware and most importantly it allows...
Being cloud based we were able to use all of our existing hardware and most importantly it allows me to stay tuned in with operations no matter where I am. Integration and installation was quick, efficient and done completely through remote access. The online training was thorough and concise with just enough input initially to get us up and operational without overloading. This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge! We all know that questions, issues and glitches arise at the most in opportune time or when everything quiets down late into the evening.
We are two years in with their system and have never been left without immediate first rate support. Club Caddie isn't a one size fits all. I liked that we weren't overwhelmed with features and kits/components that we did not need; therefore, we found it very adaptable, customizable and intuitive. As for their development team, they are always listening and looking for feedback. As we, course owners and operators, come up with new ideas and suggestions for added features we'd like to see, they listen and get busy. As we evolve, they evolve.
The results are there! The updates and integrations of new features is a sign to me of a company that wants to succeed and be out front. As a course owner for over 10 years, I can highly recommend them as a software provider!
Pros
We have found the Club Caddie POS software and operating system to be very reliable and a seamless replacement for our previous software provider. We utilize their online tee sheet as well as their credit card processing partner. Everything works together in harmony and has proven to be cost effective and efficient.
Cons
I like the whole package! They have a great product with a great team behind it!
Club Caddie FAQs
Below are some frequently asked questions for Club Caddie.Q. What type of pricing plans does Club Caddie offer?
Club Caddie offers the following pricing plans:
- Starting from: US$299.00/month
- Pricing model: Subscription
- Free Trial: Available
Packages starting at $299/month
Q. Who are the typical users of Club Caddie?
Club Caddie has the following typical customers:
11–50
Q. What languages does Club Caddie support?
Club Caddie supports the following languages:
English
Q. Does Club Caddie support mobile devices?
Club Caddie supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Club Caddie integrate with?
Club Caddie integrates with the following applications:
Clover, Fiserv, GolfNow, Mailchimp, Oracle Service, QuickBooks, SendGrid, Supreme Golf Solutions, Twilio
Q. What level of support does Club Caddie offer?
Club Caddie offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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