About Club Caddie

Who is Club Caddie?

Club Caddie was founded by golf course owners and operators who resolved to build enterprise-grade, all-in-one, cloud-based software that was easy to use and built specifically to operate golf courses, resorts, and country clubs. The result is an award-winning, solution powerful enough to handle the technology needs of any golf facility. Every aspect of Club Caddie is built and tested by PGA Professionals, General Managers, Food & Beverage Directors, Event Coordinators, and Revenue Managers.

Benefits of Club Caddie
Monthly updates based on course partner feedback
Access Club Caddie from anywhere on any device
Built by Course Owners/Operators
A single database and single sign-on. Reach out to learn why this matters.

Software for Life Promise
Club Caddie is an American company headquartered in Detroit, Michigan. Now a Jonas Software company, Club Caddie will never be acquired by a competitor. We are able to offer the Software for Life Promise by way of the financial stability offered to us by our parent company, Constellation Software Inc. (CSI). CSI is a publicly-traded company (CNSWF) and one of the largest software company's in North America.

Custom Profiles / Security
Club Caddie equips operators with the tools that thy need to create completely customized profiles for any staff role. Turn on/off any button within our software to provide staff with the exact tools that they need to execute their job. Simply, turn off what they don't need. As an added bonus, we offer an API and encourage integrations. Don't worry. All API endpoints require authentication to protect data. We take cyber-security seriously. We're also P2P encrypted and PCI compliant.

Marketing/Revenue Management
You want results. The best way to get them is through truly understanding your golfers, understanding your market, and taking full control of your pricing. Take advantage of our innovative tools or reach out about our managed marketing services (MMS) to unleash your course's potential.

Weekly, live training for your staff
At no additional cost, Club Caddie performs live training multiple days per week to provide an ongoing resource when you need it most for onboarding new staff. The sessions feature Q&A to allow your team to leave with all their questions answered and ready to work!

Pricing starting from:

US$299.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Club Caddie

Start Growing Revenue with Club Caddie Course Solutions Today. With tools to streamline every aspect of your golf facility's operation and a 24/7 support team excited to help you out, improving your course, club, or golf business management software has never been easier.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$299.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Club Caddie Software - Runs on Any Device
Club Caddie Software - Club Caddie Tee Sheet
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Club Caddie video
Club Caddie Software - Runs on Any Device
Club Caddie Software - Club Caddie Tee Sheet

Features

Total features of Club Caddie: 91

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking Software
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Class Scheduling
  • Client Management
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • File Sharing Software
  • Instructor Management
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • PCI Compliance Software
  • Payment Processing Software
  • Personalization Software
  • Point of Sale (POS)
  • Price / Margin Management
  • Real Time Reporting
  • Real-time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Team Management Software
  • Tee Sheet Management
  • Third Party Integrations
  • User Management
  • Visitor Management Software
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Teesnap

3.6
#1 Alternative to Club Caddie
Teesnap is a cloud-based, iPad-optimized golf course management system with integrated tee sheets, POS, big data...

GolfNow

4.6
#2 Alternative to Club Caddie
GolfNow builds and provides operators of both public and private golf courses around the world with a wide range of...

foreUP

4.7
#3 Alternative to Club Caddie
foreUP is a cloud-based, all-in-one golf course, golf club & pro shop management software, with integrated POS, tee...

Doubleknot

4.0
#4 Alternative to Club Caddie
Doubleknot is a cloud-based membership management solution designed to help nonprofit organizations manage online...

Reviews

Overall rating

4.7 /5
(13)
Value for Money
5/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support Software
4.5/5

Already have Club Caddie?

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Showing 5 reviews of 13
Pete
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ease of Use, Ease of Implementation, Great Value

Reviewed on 2020-10-08

Overall experience is great. Customer support and my account manager are fantastic. The software is...

Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.

Pros

You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.

Cons

I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.

Response from Club Caddie

Thanks for the awesome review, Pete.

Travis
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

ClubCaddie - 2nd to non

Reviewed on 2021-07-12

Everything has been awesome with ClubCaddie from the start. We had them come out to our location...

Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge.

Pros

I really like the flow of this software. You can maneuver around within this software within one view. You don't have to go to other sites or pages to do your main tasks. It's also maintained updated and enhanced with new features.

Cons

The biggest thing I would have to say that I least like about the software was not finding them sooner. We went so long with dealing with outdated software and tech until we found ClubCaddie

Alternatives Considered

GolfNow, Teesnap and foreUP

Reasons for Choosing Club Caddie

ClubCaddie was 10 steps ahead of them in every way.

Reasons for Switching to Club Caddie

Better Customer Support, Delivered on their promises & the ability to make suggestions to the software and it actually be implemented.
Tamie
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

We switched to another company

Reviewed on 2021-06-23

Pros

I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company

Cons

Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.

Response from Club Caddie

This isn't a fair review.

New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities).

New ownership never contacted Club Caddie or sat through a single training to learn to use the system.

In May, the account was disabled for non-payment, rendering login and reports unavailable for access.

Jeff
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Club Caddie POS

Reviewed on 2021-08-16

Being cloud based we were able to use all of our existing hardware and most importantly it allows...

Being cloud based we were able to use all of our existing hardware and most importantly it allows me to stay tuned in with operations no matter where I am. Integration and installation was quick, efficient and done completely through remote access. The online training was thorough and concise with just enough input initially to get us up and operational without overloading. This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge! We all know that questions, issues and glitches arise at the most in opportune time or when everything quiets down late into the evening.

We are two years in with their system and have never been left without immediate first rate support. Club Caddie isn't a one size fits all. I liked that we weren't overwhelmed with features and kits/components that we did not need; therefore, we found it very adaptable, customizable and intuitive. As for their development team, they are always listening and looking for feedback. As we, course owners and operators, come up with new ideas and suggestions for added features we'd like to see, they listen and get busy. As we evolve, they evolve.

The results are there! The updates and integrations of new features is a sign to me of a company that wants to succeed and be out front. As a course owner for over 10 years, I can highly recommend them as a software provider!

Pros

We have found the Club Caddie POS software and operating system to be very reliable and a seamless replacement for our previous software provider. We utilize their online tee sheet as well as their credit card processing partner. Everything works together in harmony and has proven to be cost effective and efficient.

Cons

I like the whole package! They have a great product with a great team behind it!

Mike
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Club Caddie

Reviewed on 2021-06-25

It has been a very crazy 2 seasons thus far with what has been going on. Club Caddie has been very...

It has been a very crazy 2 seasons thus far with what has been going on. Club Caddie has been very helpful with anything I needed to make things go smother with their software!

Pros

I like how it is easy to use for all users, the reports and controlling my price for online tee times. The support team are great to work with and handle any problem you might have.

Cons

2 things: Not a fan of the chat option when you need a quick answer for support. I would like to see a pin # for each transaction to make staff members accountable for the transaction and also track down any mistakes that may happen.

Alternatives Considered

GolfNow and Teesnap

Reasons for Choosing Club Caddie

Cost

Reasons for Switching to Club Caddie

The cost and it looked easier to use.
Showing 5 reviews of 13 Read all reviews

Club Caddie FAQs

Below are some frequently asked questions for Club Caddie.

Club Caddie offers the following pricing plans:

  • Starting from: US$299.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Packages starting at $299/month

Club Caddie has the following typical customers:

11-50

Club Caddie supports the following languages:

English

Club Caddie supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Club Caddie integrates with the following applications:

Clover, Fiserv, GolfNow, Mailchimp, Oracle Service, QuickBooks, SendGrid, Supreme Golf, Twilio

Club Caddie offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Club Caddie.