---
description: Detailed reviews on Exym based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Exym with similar products.
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title: Exym Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [Exym](/software/2055044/exym)

# Exym

Canonical: https://www.getapp.ca/software/2055044/exym

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> Exym is an intuitive, user-friend EHR software solution that tracks everything your behavioral health agency needs.  Easily manage your patient data, progress notes, clinician activities and billing.
> 
> Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Exym

There are a wide variety of features that make Exym the EHR of choice for behavioral health agencies.
\*Easy to Use- Fewer clicks mean easy workflows and quick training
\*Comprehensive Functionality- Simple workflows with a robust feature set
\*Customizable Forms \& Workflows- Custom set-up and implementation meets your unique program needs
\*Reliable- 10 year track record of 99.99% uptime
\*Secure- HIPAA-compliant with encryption in transit and at rest
\*Best-in-Class EDI- Superior billing and claims processing
\*Integrated Business Development Tool- Build the custom dashboards that matter to your agency
\*Foster Care \& Residential Models- Features for foster care and residential programs at no extra cost
\*Billing Interface- Easily track claims status and process resubmissions
\*Outcome Measurement- Built-in library of frequently used outcome measures
\*Robust Reports Library- Suite of reports to meet your agencies needs with real-time data
\*Custom Reports- Create customized reports for any data that you capture
\*Eligibility Checks- Run eligibility checks on clients in real time

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 53 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Radicle Health
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$1,500.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Prices start at $1500/month per month per organization dependent on agency size.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Case Management Software
- Case Notes
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Clinic Interoperability
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking

## Integrations (1 total)

- RXNT

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)

## Related Categories

- [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software)
- [Social Work Case Management Software](https://www.getapp.ca/directory/1527/social-work-case-management/software)
- [Medical Practice Management Software](https://www.getapp.ca/directory/67/medical-practice/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [Telemedicine Software](https://www.getapp.ca/directory/961/telemedicine/software)

## Alternatives

1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews)
3. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (528 reviews)
4. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2827 reviews)
5. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews)

## Reviews

### "Exym Delivers Exceptional Integration and Billing Support, Streamlining Mental Health Operations" — 5.0/5

> **Juan** | *February 21, 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about this osftware is its user-friendly interface, which makes it easy for me to navigate and use. The customization options are also helpful in tailoring the software to my speciifc needs. Additionally, the customer support and integration team are responsive and helpful.
> 
> **Cons**: One potential drawback is that, as with any new software, there is a learning curve for staff members who are not familiar with electronic health records systems. This can be frustrating and time-consuming, especially during the initial implementation phase. However, Exym provides training and support to help agencies and staff members get up to speed on the software, and over time, the learning curve should become less steep.
> 
> My overall experience with Exym has been excellent. The integration team provided exceptional support, making the transition to Exym seamless and effortless. One of the most significant benefits has been the ease of billing, which has significantly improved since implementing the software. Overall, Exym has proven to be a valuable addition to our operations, enabling us to streamline our workflows and better serve our clients.

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### "$10 bucks is $10 bucks" — 4.0/5

> **John** | *September 11, 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: EXYM is a comprehensive EHR system - However, with CalAIM, we are looking forward to seeing the latest reports that provide our mgmt. team with productivity numbers.
> 
> **Cons**: The lapse of data in real time that our management team needs - CalAIM, ughhhhh - And sometimes, overall updates and or changes are communicated last minute
> 
> I love EXYM - I have been using EXYM since I started with SMRS in 2015

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### "Customer Support" — 3.0/5

> **Yvette** | *September 7, 2023* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: I'm still getting to know the system.  We've been with Exym for not even a year.
> 
> **Cons**: Customer Service is all through email.  Can't talk to a live person.  It takes days for them to respond with an answer. No call center. I tried batching our billing claims and could not.  I found out later they stopped all batching.  They should of let us know what they were doing.
> 
> They need to come out with daily bulletins and let us agencies know what is going on and what they are doing in the back end.

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### "Exym Review" — 4.0/5

> **Rene** | *February 15, 2023* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: I'm still new to the system since I started using Exym more often these last several months. Many of the features are simple to use, but it is a learning curve on where to locate those features. Plus, the Exym Support team demonstrates their attentiveness to my request when I need to locate a feature.
> 
> **Cons**: The downside is that there are times when it takes a while to generate a response for my requests. It would be awesome if the turnaround-time response could be generated more promptly.  Also, since i am new, is understanding how notes are intertwined and quite sensitive to dates being entered into EMR's.  Which can you leave scratching your head trying to figure out as a new user.
> 
> I enjoy using Exym for our EMR's and the software overall. We have not switch to the new User Interface yet. However, I do like the fact that people may prefer the current version and so the capabilities to switch back and forth is awesome. I'd like to give special thanks to both \[sensitive content hidden\] in Support for always providing great service.

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### "Love, Love, Love exym\!" — 5.0/5

> **Baldomero** | *December 5, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We transitioned from a County system which did not allow the organization to make updates as needed. We could only have the updates the County wanted us to have. We can customize our templates.
> 
> **Cons**: The system can do much more than I know how to do. The manual and how-to guides could use some improvements.
> 
> I feel entirely supported by my team of EXYM employees. Transitioning to a new EHR was a big decision. It kept me up at night, stressing about whether EXYM was the right decision. I sleep much better now because I know EXYM was the right choice.  My implementation partner \[SENSITIVE CONTENT\]  was the greatest. She took her time explain all the various components of the system which enable my organization to create a system that really works for us.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2055044/exym)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/activity-tracking-system/> |
| en-AE | <https://www.getapp.ae/software/2055044/exym> |
| en-AU | <https://www.getapp.com.au/software/2055044/exym> |
| en-CA | <https://www.getapp.ca/software/2055044/exym> |
| en-GB | <https://www.getapp.co.uk/software/2055044/exym> |
| en-IE | <https://www.getapp.ie/software/2055044/exym> |
| en-NZ | <https://www.getapp.co.nz/software/2055044/exym> |
| en-SG | <https://www.getapp.sg/software/2055044/exym> |
| en-ZA | <https://www.getapp.za.com/software/2055044/exym> |

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