About Giftbit

Giftbit is an on-demand, simple web app and API designed to help organizations of any kind reward and incentivize with digital gift cards. Whether you’re building a scalable rewards program, or just need to fire off a few gifts today, Giftbit fits seamlessly into your workflow and is a game-changer for growth and engagement.

Reward, recognize and engage employees.

Attract, recover and incentivize customers.

Retain and engage survey and research participants.

Giftbit offers a variety of sending options. Upload your list of recipients and send individually or in bulk. Send immediately or schedule in advance. Integrate directly with our RESTful API, or connect with the no-code Zapier solution to trigger rewards from the apps you already use. Download a list of short links and send rewards via SMS or within your own intranet or delivery system (outside email programs, social media platforms etc). Offer our robust rewards marketplace within your own app with the in-app API solution.

Customize your email templates with your logo and messaging, and select from hundreds of brands to send. Offer the gift of choice when you select a few options for your recipients to pick their favourite.

Increase your redemption rates by tracking the results of your programs with our tracking and reporting tools. Giftbit lets stakeholders perform A/B testing to assess the performance of different programs and share campaign results with staff members. Operators can also track open rates, reward redemptions, email delivery, selected brands, and more using the reporting tool.

Manage your budget and programs collaboratively with a Team Account. Invite your team and track claimed and unclaimed rewards and monitor budgets. Team leaders can configure role-based access permissions for employees and manage funds.

Pricing is also simple and remarkable. Free account, free API, no subscription fees or minimums. Pay face-value of the rewards that are claimed and get 50% back on unclaimed offers so that you can re-invigorate the budget for your next campaign. There are no fees when you fund your account via wire or bank transfer, and no charge for virtual Visa incentives, however if you elect to send a physical Visa gift card, there is a cost.

In short, Giftbit is a simple but powerful tool that allows organizations of any kind to reward and incentivize with digital gift card distribution.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Giftbit Software - Simple, user friendly interface
Giftbit Software - So many brands to choose from!
Giftbit Software - Variety of sending options
Giftbit Software - Pricing that makes sense
View 4 more
Giftbit Software - Simple, user friendly interface
Giftbit Software - So many brands to choose from!
Giftbit Software - Variety of sending options
Giftbit Software - Pricing that makes sense

Features

Total features of Giftbit: 16

  • API
  • Activity Tracking
  • CRM Software
  • Customer Surveys
  • Engagement Tracking
  • Gamification Software
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Peer-to-Peer Recognition
  • Recognition Tracking
  • Referral Tracking
  • Reporting/Analytics
  • Rewards Management

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Reviews

Overall rating

4.6 /5
(42)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support Software
4.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 42
Rob
Overall rating
  • Industry: Computer Software
  • Company size: 5,001-10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Modern Platform, Easy UI.

Reviewed on 11/9/2018

I would recommend Giftbit to anyone wanting to incentivize or reward people. This is a minimal-hass...

I would recommend Giftbit to anyone wanting to incentivize or reward people. This is a minimal-hassle platform that takes the pain out of keeping track of hundreds or thousands of gift cards sent.

Pros

The Giftbit interface is lightweight and intuitive. I can easily check on the status of Giftbits I've sent to recipients, and know who has and who hasn't activated their rewards yet. I also like the bulk options, for sending hundreds of Giftbits at a time.

Cons

We would like Giftbit and VISA to allow Visa Incentive Cards to be sent (and used) outside the US, this would greatly expand our use of the platform.

Verified Reviewer
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2-10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Powerful and good overall for large quantities, but not without hiccups

Reviewed on 4/27/2021

This streamlined option for sending large quantities of gift cards is worth the hiccups along the...

This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service. I know that Giftbit cares about satisfying its customers and I believe they will continue to optimize the experience going forward.

Pros

There are not many offerings that I could find that would facilitate mass gift card sends as well as provide the recipients multiple options as to where to redeem their gift. This saves a lot of time as well as avoids 1000 different charges on your credit card (which might even get blocked by your bank)- it's all consolidated! They also have different gift card options for various international regions, which is important to note if you have international recipients (you will have to do separate projects by region) - but that guarantees they won't have any trouble redeeming from where they are! The best aspect of this company is the customer service, though. They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money. They have a live chat feature which I utilized, and copies of messages are sent to your email when you are not online! Another exceptional feature is that you get 50% of your money back from any unredeemed gift cards. Normally you'd send out gifts not knowing who uses them or having any shot at recuperating unused money! Overall, some super smart features and offerings. I would definitely use Giftbit again.

Cons

I was able to resolve all of my issues; however, initially I ran into some hiccups related to contact entry in my recipient database 95% of my excel sheet imported but I had to scan for the missing ones and manually enter them. As well, some recipients could not receive the Giftbit email because their company domains blocked Giftbit as a sender due to firewall protections. For those who could not receive, I sent to them individualized links for redemption via my personal email. This is a fine solution, but time consuming, and defeats the purpose of utilizing a system like this.

Brandon
Overall rating
  • Industry: Music
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

The idea is great, but the execution is poor.

Reviewed on 5/5/2018

Clients used the gift cards, but it was a huge waste of time getting it setup. However, I dreaded...

Clients used the gift cards, but it was a huge waste of time getting it setup. However, I dreaded having to login and use their software everytime I had to because it was very confusing and their support team was quick to respond, but not very empathetic apologetic about the issues on their UI.

Pros

I like that you can get some money back for unclaimed cards. A great choice of vendors to select from for the gift card purchase.

Cons

A confusing user interface that lacks basic functionality such as confirmation messages after purchase, lack of notifications, holding former draft orders in limbo. After some back and forth with support, they said I wasn't using the software "correctly". It shoudln't be used to purchase gift cards, but rather as some kind of marketing automation tool.

Response from Giftbit

Hi Brandon,

Thanks for taking the time to share this feedback - we always want to ensure our customers have a great experience and I'm sorry to hear that you did not. I would also love to gather more of your feedback. As your email is not displayed, please feel free to email [email protected] to chat further.

Emily
Overall rating
  • Industry: Financial Services Software
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for recognition

Reviewed on 4/21/2021

Pros

Giftbit works really well for our needs as a weekly recognition program. It is easy to send, and use the gift cards. Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences. Overall, would recommend Giftbit to others for it's ease of use.

Cons

Most difficult part is the reporting. I wish there was an easier way to run reports without having to wait for them to be generated and sent to your email. Also from the contacts, you should be able to click each one and find out how much you have gifted/any outstanding balances immediately. Would like to see those features improved upon.

Justina
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and cost effective

Reviewed on 4/26/2021

Working with Giftbit has been great. We've been sending gift cards with them for a few years now,...

Working with Giftbit has been great. We've been sending gift cards with them for a few years now, and we've seen the platform improve a lot.

Pros

We chose Giftbit because we realized a large chunk of our digital gift cards weren't being redeemed. Giftbit was the perfect solution to help us recoup some of that money and apply it to the next order. It's easy to upload contacts and make templates. They also allow for a bunch of different gift card options which shows that we care about our recipients (by letting them choose which type of gift is right for them).

Cons

You can resend an email individually with the click of a button, but it would be nice to be able to do a bulk reminder or resend to those who haven't claimed their offer yet, maybe with the ability to add some text. While the ability to get some of your unclaimed money back is great, our first preference is for recipients to use their gift cards!

Showing 5 reviews of 42 Read all reviews

Giftbit FAQs

Below are some frequently asked questions for Giftbit.

Giftbit offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

Free to sign up, and no subscription fees. Pay the total face value of the gift card you want to send. You will gain back 50% of any unclaimed offers. For the Visa Incentive Card, you pay the total face value per digital card and the total face value plus $4.95 per physical card. Contact us for more information about API integration pricing.

Giftbit has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Giftbit supports the following languages:

English

Giftbit supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Giftbit integrates with the following applications:

Zapier

Giftbit offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Giftbit.