---
description: Detailed reviews on Qualified based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Qualified with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Qualified Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Qualified](/software/2054848/qualified-1)

# Qualified

Canonical: https://www.getapp.ca/software/2054848/qualified-1

> Qualified is a cloud-based, Salesforce-native agentic marketing platform for B2B teams that converts website traffic into pipeline via.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Qualified

\* Generates inbound pipeline 24 hours a day, 7 days a week through Piper, an autonomous AI SDR Agent that engages visitors, qualifies leads, books meetings, and runs nurture sequences without additional headcount.
\* Automates lead qualification using firmographic and buyer intent data, routing only high-value prospects to sales representatives and reducing time spent on low-fit leads.
\* Identifies anonymous website visitors in real time, enriching records with company, title, and location data to give revenue teams immediate visibility into who is on the site and where they are in the buying journey.
\* Books meetings automatically from website and email interactions via AI Meetings, removing friction from the scheduling process for both buyers and sales teams.
\* Surfaces personalized marketing offers and assets to each unique visitor through AI Offers, matching promotions to buying stage, account profile, and intent signals to increase lead capture conversion rates.
\* Predicts account propensity to buy through AI Signals, which aggregates behavioral data points such as scroll depth, page views, active time, and visit frequency into a heat index score that helps sales teams prioritize prospecting efforts.
\* Keeps all visitor activity, lead status, and conversation history synchronized across the revenue team through Salesforce-native infrastructure with deep connectivity to Sales Cloud, Pardot, and Salesforce CRM.
\* Assists human SDRs in live chat through AI Copilot, providing AI-generated conversation greetings, suggested responses to buyer questions, and keyword-based response expansion to accelerate response quality and speed.
\* Maintains prospect engagement between human touchpoints through agentic nurture, with Piper sending personalized follow-up emails and sequences when sales representatives are offline.
\* Provides transparency into AI decision-making through Spotlight, an observation layer that surfaces the reasoning and selling strategy applied by Piper for each unique buyer interaction.
\* Connects with the broader revenue tech stack via integrations with Marketo, HubSpot, Eloqua, Outreach, Salesloft, 6sense, Demandbase, Gong, and Slack, supporting existing workflows without requiring platform replacement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Qualified

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Per Feature
- **Pricing Details**: Growth - Starting at $2,500
Premier - Starting at $4,000
Enterprise - Contact Us
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- CRM Software
- Canned Responses
- Chatbot Software
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customizable Branding
- For Sales/Marketing
- Intent Recognition
- Lead Capture Software
- Lead Qualification
- Live Chat Software
- Marketing Automation Software
- Natural Language Processing
- Pipeline Management
- Proactive Chat

## Integrations (34 total)

- 6sense Revenue Marketing
- 6sense Sales Intelligence
- Adobe Marketo Engage
- Agentforce
- Clearbit
- Contentful
- Demandbase One
- Financials
- GTM Studio - Powered by ZoomInfo
- Gong
- Google Ads
- Google Analytics
- Google Tag Manager
- Google Workspace
- HubSpot Marketing Hub

... and 19 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)
- [Conversational Marketing Platform Software](https://www.getapp.ca/directory/1659/conversational-marketing-platform/software)
- [AI Sales Development Representatives (SDRs)](https://www.getapp.ca/directory/4992/ai-sales-development-representatives-sdrs/software)
- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)

## Alternatives

1. [Text](https://www.getapp.ca/software/2082384/text-app) — 4.7/5 (32 reviews)
2. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1727 reviews)
3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews)
4. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4092 reviews)

## Reviews

### "Amazing tech\!" — 5.0/5

> **Verified Reviewer** | *February 4, 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Qualified is AMAZING for chatting with people on our site
> 
> **Cons**: Routing can sometimes be a little weird with Qualified
> 
> I have absolutely loved qualified to be able to see who is on our site and converse with them

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### "Great experience implementing this B2B chatbot" — 5.0/5

> **Ileana** | *September 22, 2023* | Management Consulting | Recommendation rating: 9.0/10
> 
> **Pros**: Dedicated customer success rep who helped us with the implementation and further in optimizing the bot. Support is more than excellent, really fast to chat and receive the help we need.
> 
> **Cons**: Admin features need to be improved, identify more of the unknown visitors (fix the integration with Zoominfo or other relevant databases), we'd love a better interface for experiences
> 
> Qualified chatbot is all about speed to lead, our BDA can have relevant conversations and set up relevant meetings, the visitors bypass the forms and can reach out a live person to answer their questions about the help they need with projects.

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### "So Far So Great\!" — 5.0/5

> **Joseph** | *April 1, 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Qualified appears to be an incredibly powerful tool. It allows our salespeople to jump in when key accounts visit our site and it integrates well with our ABM, CRM, and Sales data. We can also design a lot of chat experience and data handling workflows to try and generate more business or at least orchestrate smarter marketing plays.Their implementation process is also very thorough, professional, and friendly.
> 
> **Cons**: It can be a bit overwhelming because of all of the options in front of you. And because of that, getting started can require a bedding in period where you need to learn to establish processes and avoid common mistakes.
> 
> It's early days but I can really see the value in Qualified. It allows us to track how our site performs and is interacted with and it surfaces the most relevant leads on our site. It also allows us to proactively tackle a lot of different personas and experiences that we want to offer on our site.

-----

### "One of the best web chats you can get" — 5.0/5

> **Joao** | *January 23, 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Qualified it's an amazing tool with a big pack of features that you can use on your website.
> 
> **Cons**: The routing could be better also more integrations with more systems would be nice

## Links

- [View on GetApp](https://www.getapp.ca/software/2054848/qualified-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/qualified-1/> |
| en-AE | <https://www.getapp.ae/software/2054848/qualified-1> |
| en-AU | <https://www.getapp.com.au/software/2054848/qualified-1> |
| en-CA | <https://www.getapp.ca/software/2054848/qualified-1> |
| en-GB | <https://www.getapp.co.uk/software/2054848/qualified-1> |
| en-IE | <https://www.getapp.ie/software/2054848/qualified-1> |
| en-NZ | <https://www.getapp.co.nz/software/2054848/qualified-1> |
| en-SG | <https://www.getapp.sg/software/2054848/qualified-1> |
| en-ZA | <https://www.getapp.za.com/software/2054848/qualified-1> |

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