About AutoVitals
One vendor solution providing digital vehicle inspections, workflow management, digital marketing, and more to increase your shop ARO
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Reviews
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Top Automotive Digital Shop Program
Reviewed on 2023-02-22
Customer service is fantastic. Especially when it comes time to needing help or information on how...
Customer service is fantastic. Especially when it comes time to needing help or information on how to do something. Also they continue to try to get a hold of for the monthly catch ups even when you are so busy you sometimes ignore their calls or emails. They do not give up. Kind of like holding you accountable.
Pros
Highly recommend AutoVitals! Being able to follow the process of the vehicle from drop off to pick up is so important. This system does it all. I love the training videos and the one on one contact when there are any questions or concerns. The best DVI in our minds. This program sells your service just with the pictures alone. You have to apply their services to get the most from it. There is a lot they offer and it is so nice having all our social, texting service, DVI and more under one roof.
Cons
There is a so much they offer in the shop program it takes a while to apply it all. We still don't use all of it and we should for sure but still learning.
Reasons for Choosing AutoVitals
Because I wanted everything under one roof and they had the BEST DVI so when I found our they offered more I looked into it and decided it was time to change everything to AutoVitals.Reasons for Switching to AutoVitals
Best DVI program and everything is all under one roof for us now.Response from AutoVitals
Thank you Sharon for the review! We are thrilled that you found the right solution for your shop and we are looking forward to continuing to provide you with excellent service.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Autovitals is changing the way we do business
Reviewed on 2020-06-19
Pros
Autovitals electronic inspections has increased our ARO By over 10%, and our customer base has appreciated the transparency and information for their services and repairs.
In addition, Autovitals Business Control Panel as allowed us to look at data points that have improved our knowledge of our customer base and utilizing the Campaign Manager we are able to market directly to our customers through email and text.
Autovitals also provides a coach who can help with questions, suggestions and best practices. Our coach [SENSITIVE CONTENT HIDDEN] has been integral to the success we have experienced.
Cons
Adoption of new systems processes are always challenging, but the juice is worth the squeeze with Autovitals.
Reasons for Switching to AutoVitals
Autovitals provided the best support, price point and integration with our POS system.- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Review
Reviewed on 2022-12-30
Lately the system is very slow and or down. Locks up and ne response. This has been the last year...
Lately the system is very slow and or down. Locks up and ne response. This has been the last year or so.
Pros
I like the inventor part. Won't let you sell something you don't have
Cons
Scheduling doesn't work very well. Needs to be reworked.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
SCR review on Auto Vitals
Reviewed on 2022-06-22
Very powerful tool that if set up and used properly allows control of customer vehicle progress and...
Very powerful tool that if set up and used properly allows control of customer vehicle progress and the Dailey work flow assignments to the technicians. Good marketing and follow up tools,
Pros
It's overall completeness of communicating with customer and the team communicating with each other.
Cons
Learning it all, understanding the relationship with the key indicators, difficulty of developing our own inspection and making it work for us.
Response from AutoVitals
Thanks, Brett! We appreciate your review. We're glad you like the communication and marketing tools, we agree that they are very powerful tools that help drive success. Thanks, again
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Autovitals is the premier product!
Reviewed on 2022-08-31
The people at Autovitals have been fantastic to work with. When we had questions or needed help, it...
The people at Autovitals have been fantastic to work with. When we had questions or needed help, it was an easy process and quickly resolved.
Pros
Clients love the digital inspections, communication and it gives them a better understanding of their repairs.
Cons
Is there a downside? Maybe the amount of information when onboarding??
Response from AutoVitals
Thank you, David, for the review. We are glad that AutoVitals is providing all the necessary tools for you and your customers. Thanks again!
AutoVitals FAQs
Below are some frequently asked questions for AutoVitals.Q. What type of pricing plans does AutoVitals offer?
AutoVitals offers the following pricing plans:
- Starting from: US$199.00/month
- Pricing model: Subscription
- Free Trial: Not Available
with a 24 month initial contract (does not include set ups fees)
Q. Who are the typical users of AutoVitals?
AutoVitals has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does AutoVitals support?
AutoVitals supports the following languages:
English
Q. Does AutoVitals support mobile devices?
AutoVitals supports the following devices:
Q. What other apps does AutoVitals integrate with?
We do not have any information about what integrations AutoVitals has
Q. What level of support does AutoVitals offer?
We do not have any information about what support options AutoVitals has
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