---
description: Detailed reviews on CAYA based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CAYA with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CAYA Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [CAYA](/software/2053270/caya)

# CAYA

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> With Caya you can easily receive your mail online, organise and edit all your documents digitally in the Caya Document Cockpit. Mail digitisation and document management from a single source.
> 
> Verdict: Rated **4.6/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CAYA

\- Easy to find: All information in a document is recognized using our text recognition software and can thus be found using the full-text search.

- Location-independent availability: No matter where you are, you always have access to all documents. This also applies to your employees.

- Uncomplicated forwarding: Whether by email or within the Caya app, documents reach the right recipient with just a few clicks.

- GoBD-compliant: Documents relevant to tax law are scanned in compliance with the GoBD. You no longer need the physical originals.

- Secure archiving: We store your documents for 90 days, or longer if you wish. Optionally, your documents can be forwarded to you or destroyed.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 24 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CAYA
- **Founded**: 2017

## Commercial Context

- **Starting Price**: €9.99
- **Pricing model**: Per User
- **Pricing Details**: Essentials - €9.99/mo
Standard - €24.99/mo
Professional - €79.99/mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Germany, United Kingdom

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Collaboration Tools
- Commenting/Notes
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management Software
- File Recovery
- File Sharing Software
- Full Text Search
- Optical Character Recognition
- SSL Security
- Search/Filter

## Integrations (18 total)

- Accountable
- Billomat
- BuchhaltungsButler
- Candis
- CenterDevice
- ContractHero
- FastBill
- GetMyInvoices
- Invoicefetcher Business
- Papierkram
- Parseur
- SMACC
- Scopevisio
- Zapier
- Zendesk Sell

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Document Management Software](https://www.getapp.ca/directory/284/document-management/software)

## Alternatives

1. [Google Docs](https://www.getapp.ca/software/91392/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.getapp.ca/software/90762/google-drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.getapp.ca/software/91382/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "Caya User Experience" — 4.0/5

> **Christian** | *February 27, 2023* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: Scan service for physical Mail. You can access the scans worldwide
> 
> **Cons**: Not enough workflows, with workflows (and without it's a quite dumb service, so you really need them) rarter expensive
> 
> Scan service for mail. Automated workflows for document processing via Zapier and Make

-----

### "Beste Postapp ever\!" — 5.0/5

> **Hans Henning** | *January 20, 2023* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Einfach keine physische Adresse mehr zu haben, befreit ungemein. Sehr einfach zu bedienen\!
> 
> **Cons**: Nichts. Ich bin 100% zufrieden\! Keine Einschränkungen
> 
> Sehr angenehm und komfortable.

-----

### "Beste Software nach meinen Tests" — 4.0/5

> **Sascha** | *June 20, 2022* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: Die Übersichtlichkeit und die Einfachheit der Bedienung. Die Dokumente sind gut aufbereitet und OCR fähig lesbar. Die Zustellung erfolgt (i.d.R.) relativ schnell und zuverlässig. Es ist auch möglich, mehrere Adressen gleichzeitig zu verarbeiten. Alles in allem sind wir sehr zufrieden mit dem System.
> 
> **Cons**: Die Geschwindigkeit der APP lässt manches mal zu Wünschen übrig. Die Automatische Erkennung des Absenders funktioniert nicht immer einwandfrei. Ärgerlich ist die umständliche Zustellung von Warensendungen, was jedoch mit CAYA nichts zu tun hat. Hier werden die Dokumente geöffnet und fotografiert. Im Business Paket sollte eine mehrfache statt nur monatliche Zustellung inklusive sein. Selten erfolgt eine Zustellung in einem größeren, zeitlichen Rahmen.
> 
> Da ich viel im Ausland unterwegs bin, ist für mich die elektronische Zustellung der Post unabdingbar. Mit CAYA kann ich sicherstellen, dass meine Dokumente OCR fähig revisionssicher abgelegt werden und ich selbst entscheiden kann, welche Dokumente ich postalisch benötige und welche nicht. Der Aufwand, die Dokumente, wie bisher, manuell zu scannen und zu verarbeiten ist somit gleich null.

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### "Great solution for managing your physical mail from anywhere on the world" — 5.0/5

> **Stefan** | *November 27, 2022* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: All mail is digitized and made available to me as a document in my inbox. This allows me to sort and file my physical documents directly in an OCR-optimised way.
> 
> **Cons**: The request for physical documents sometimes takes a long time. Support is only by email, which makes it more difficult for quick solutions.
> 
> Caya helps to manage my physical mail and I no longer miss payments, etc. It helps in sorting and categorising the mail and you can decide in advance which documents are really necessary in physical form.

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### "Modernes Arbeiten leicht gemacht" — 5.0/5

> **Marie** | *June 2, 2022* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: In einer Post-Corona-Arbeitswelt ist das Arbeiten von Zuhause für viele eine Selbstverständlichkeit geworden. Auch wir sind 2020 den Schritt gegangen und arbeiten nun "von überall".  Aber was passiert mit der Post, die man immer noch bekommt? Dank CAYA ist das für uns kein Problem. Die Post ist direkt digital. Und verschlagwortet\! Und wenn man doch mal etwas im Original braucht, lässt man es sich schicken\! Toller Service\!
> 
> **Cons**: Das einzige, was ich manchmal blöd finde ist,  dass die Briefumschläge mit eingescannt werden. Macht die PDFs unnötig groß. Hat aber vielleicht rechtliche Gründe.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2053270/caya)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2053270/caya> |
| de-AT | <https://www.getapp.at/software/2053270/caya> |
| en | <https://www.getapp.com/collaboration-software/a/caya/> |
| en-AE | <https://www.getapp.ae/software/2053270/caya> |
| en-AU | <https://www.getapp.com.au/software/2053270/caya> |
| en-CA | <https://www.getapp.ca/software/2053270/caya> |
| en-GB | <https://www.getapp.co.uk/software/2053270/caya> |
| en-IE | <https://www.getapp.ie/software/2053270/caya> |
| en-NZ | <https://www.getapp.co.nz/software/2053270/caya> |
| en-SG | <https://www.getapp.sg/software/2053270/caya> |
| en-ZA | <https://www.getapp.za.com/software/2053270/caya> |

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