---
description: Detailed reviews on SmatBot based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SmatBot with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmatBot Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1047/lead-generation/software) > [SmatBot](/software/2053190/smatbot)

# SmatBot

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> An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.
> 
> Verdict: Rated **4.6/5** by 74 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SmatBot

Marketing \& Sales
- Increase your marketing ROI by generating more leads.
Classify users right in the first conversation and focus on higher quality leads
- Get lead notifications within minutes to never miss a lead.
Interact with your prospects in real-time using live chat.
Support
- Enable self-service and automate standard queries
Integrate your backend APIs to automate dynamic queries.
- Create tickets on your favourite ticketing platform for high-level queries
- Hop in and take control from the bot to offer immediate human support
- Collaborate Efficiently across Cross-Functional teams/departments.

Developers

- Integrate SmatBot with your favourite apps.
- Automatically trigger events across apps based on the chat flow
- Show dynamic responses directly with data from your backend.
- Enterprise-ready solutions with built-in integrations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 74 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmatBot, Subsidiary of ByteQuark

## Commercial Context

- **Starting Price**: ₹19.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: We have Free, Starter \& Pro Plans. For more details on our pricing, please reach out to support@smatbot.com
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United Arab Emirates, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Notifications
- Appointment Management
- Automated Responses
- Automated Routing
- Availability Management
- CRM Software
- Calendar Management
- Canned Responses
- Chatbot Software
- Code-free Development
- Communication Management
- Confirmations/Reminders
- Contact Database
- Customer Database
- Customer History
- Customer Support Software
- Customer Surveys

## Integrations (7 total)

- Freshdesk
- Freshsales
- Google Sheets
- HubSpot CRM
- Zapier
- Zendesk Explore
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Lead Generation Software](https://www.getapp.ca/directory/1047/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.getapp.ca/directory/1047/lead-generation/software)
- [Conversational AI Platforms](https://www.getapp.ca/directory/1647/conversational-ai-platform/software)
- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)
- [Lead Capture Software](https://www.getapp.ca/directory/1001/lead-capture/software)
- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)

## Alternatives

1. [Intercom](https://www.getapp.ca/software/91379/intercom) — 4.5/5 (1131 reviews)
2. [Chatbase](https://www.getapp.ca/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [ChatGPT](https://www.getapp.ca/software/2070494/chatgpt) — 4.4/5 (336 reviews)
4. [Tidio](https://www.getapp.ca/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Botsonic](https://www.getapp.ca/software/2071616/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "Thanks From Prominent Overseas" — 5.0/5

> **Syed** | *March 22, 2019* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Its easy to use with good functionality for us to structure for chat in a meaningful ways
> 
> **Cons**: They need to work little more on the process flow of the bot.

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### "SmartBot: The All-in-One Solution for Your Chatbot Needs"" — 4.0/5

> **Rpanditijay** | *March 28, 2023* | Arts & Crafts | Recommendation rating: 8.0/10
> 
> **Pros**: SmartBot is a chatbot platform that provides a range of features to help businesses automate their customer service, marketing, and sales processes. Some of the most notable features of SmartBot include its easy-to-use interface, integration with popular messaging platforms like Facebook Messenger and Slack, and the ability to create custom chatbots with pre-built templates.
> 
> **Cons**: However, based on my knowledge of SmartBot, some users may find the platform's pricing to be on the higher side compared to other chatbot platforms. Additionally, while SmartBot offers a range of features, some users may find that the platform is not as customizable as they would like, especially when it comes to designing the chatbot's user interface.
> 
> I have good experience with Smartbot. They are relatively user friendly. Easily customizable.

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### "High prices" — 3.0/5

> **Ahmed** | *October 10, 2022* | Program Development | Recommendation rating: 3.0/10
> 
> **Pros**: Actually nothing, but to be honest it helps a little bit but it doesn't do the job
> 
> **Cons**: Prices, your prices are crazy that I stopped using it

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### "Still have issues and need to work on standards" — 4.0/5

> **Nagendra** | *February 17, 2023* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: There is no such point to be frank because in every aspect there is an obstacle.
> 
> **Cons**: Code standards, bugs are really causing frustration.
> 
> Not at all satisfied, looking for other alternatives.

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### "Really good for getting business leads" — 5.0/5

> **Michael** | *September 12, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to install and set up. Users seem to love it and we get many leads submitted via the chatbot.
> 
> **Cons**: Table view of leads is limited to 10. It would be good to be able to filter/customize the analytics.
> 
> Great

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## Links

- [View on GetApp](https://www.getapp.ca/software/2053190/smatbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/smatbot/> |
| en-AE | <https://www.getapp.ae/software/2053190/smatbot> |
| en-AU | <https://www.getapp.com.au/software/2053190/smatbot> |
| en-CA | <https://www.getapp.ca/software/2053190/smatbot> |
| en-GB | <https://www.getapp.co.uk/software/2053190/smatbot> |
| en-IE | <https://www.getapp.ie/software/2053190/smatbot> |
| en-NZ | <https://www.getapp.co.nz/software/2053190/smatbot> |
| en-SG | <https://www.getapp.sg/software/2053190/smatbot> |
| en-ZA | <https://www.getapp.za.com/software/2053190/smatbot> |
| fr | <https://www.getapp.fr/software/2053190/smatbot> |
| fr-BE | <https://fr.getapp.be/software/2053190/smatbot> |
| fr-CA | <https://fr.getapp.ca/software/2053190/smatbot> |
| nl | <https://www.getapp.nl/software/2053190/smatbot> |
| nl-BE | <https://www.getapp.be/software/2053190/smatbot> |
| pt | <https://www.getapp.com.br/software/2053190/smatbot> |
| pt-PT | <https://www.getapp.pt/software/2053190/smatbot> |

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