--- description: Detailed reviews on Owl Practice based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Owl Practice with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Owl Practice Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/815/patient-case-management/software) > [Owl Practice](/software/2052750/owlpractice) # Owl Practice Canonical: https://www.getapp.ca/software/2052750/owlpractice Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2052750/owlpractice?page=2) > Owl Practice is a comprehensive EHR and practice management solution that helps mental health practitioners automate their admin tasks with secure and compliant features. > > Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Owl Practice PIPEDA Compliant Always Free Email and SMS Reminders Secure Messaging with Clients and Colleagues Automated Payments and Financial Document Delivery Over 85+ Clinical Assessments Available and Scored in the System ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 178 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: $60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Owl offers pricing tiers for part time practitioners, full time practitioners, and group practices. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada ## Features - AI Copilot - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assessment Management - Attendance Management - Automated Scheduling - Availability Management - Bill Payment - Billing & Invoicing - Calendar Management - Case Management Software - Case Notes - Charting - Chat/Messaging - Claims Management Software - Client Management ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) ## Related Categories - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) - [Applied Behavior Analysis Software](https://www.getapp.ca/directory/2039/applied-behavior-analysis/software) - [Speech Therapy Software](https://www.getapp.ca/directory/785/speech-therapy/software) - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software) ## Alternatives 1. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (536 reviews) 2. [Carepatron](https://www.getapp.ca/software/2048864/care-patron) — 4.4/5 (859 reviews) 3. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (529 reviews) 4. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2828 reviews) 5. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1056 reviews) ## Reviews ### "Psychotherapist user review" — 5.0/5 > **Staci** | *July 13, 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: patient management; ;easy to use; I can write notes easily while I am still virtually seeing a client; it's easy to find my last client notes; > > **Cons**: sometimes the system is down without warning right before I am supposed to virtually meet with a client, and then I can't access the client to let them know because the contact info is also in the Owl system; ; I have had trouble finding information I'm looking for at times - specifically because active clients and non-active clients are kept separately > > Overall, I find it pretty user friendly and helpful for clinicians; I also use it as a customer at a chiropractor clinic and find it helpful there ----- ### "Highly recommend Owl" — 4.0/5 > **Samantha** | *July 14, 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: It is very user friendly and the support team responds quickly when reaching out for support. I like how they do take into account the user experience and is always adapting and growing to fit the needs of its practitioners. > > **Cons**: The notes don't have spell check integrated in them in all types of text boxes, so that does make proofreading take longer than it needs to before signing notes, and I wish there were also a way to be able to have more choice as to when a cc is needed to be added for clients (ex. yes to before they book a paid session, but not needed if they are just booking a discovery call) because this has made me run into some issues. There are some other minor annoyances such as wishing I could change the default filter within the clients tab to be me and not my whole clinic as well, but overall I do really like this platform. > > I do really enjoy Owl as a whole. I have found it a lot easier to navigate than Jane which is what we learned in school. Overall, the only things I mentioned not liking do not dampen my experience significantly, but would be nice to have. ----- ### "Bait and Switch" — 1.0/5 > **Paul** | *January 27, 2025* | Mental Health Care | Recommendation rating: 0.0/10 > > **Pros**: Our practice has been using OWL for many years and liked it up until recently. Thinks like video therapy, the calendar, the finance options and notes were good. > > **Cons**: Recently changes were made where certain services, like direct links to video chats were removed from the regular service and made into a 'professional' feature and the prices for the service were jacked up. I don't like this bait and switch tactic and find Owl to be unethical. > > It started well, but I find Owl's business practices unethical as they use bait and switch tactics, offering services at a lower fee and then taking them away and charging more for them by including them only in higher packages. We are not impressed. ----- ### "Happy with my experience" — 4.0/5 > **Karen** | *July 13, 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: OWL Practice has been easy to use, especially while getting my practice up and running. Their customer support is responsive, knowledgeable, and has always been helpful whenever I've needed assistance. I appreciate the ability to securely process credit card payments, which makes billing simple for both me and my clients. The secure video conferencing feature has also been a significant benefit, allowing me to provide accessible counselling services to clients across Ontario, particularly those in rural and underserved communities where accessing in-person mental health services can be challenging. > > **Cons**: I honestly haven't encountered any significant issues that haven't been resolved. If I had to identify one drawback, it would be the payment processing fees, as I don't receive the full session fee when clients pay through OWL Practice. That said, I understand the costs associated with securely processing payments, and I continue to offer credit and debit card options because they're convenient for clients and help make the payment process as seamless and accessible as possible. > > Overall, I've had a very positive experience with OWL Practice. From my initial contact, the onboarding process was straightforward and welcoming. I was quickly connected with a representative who walked me through the platform, demonstrated its features, and answered all of my questions. Since then, whenever I've needed assistance, the customer support team has been responsive, knowledgeable, and consistently helpful. ----- ### "The simple assistant" — 5.0/5 > **Nick** | *July 13, 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Privacy is very important to me and I appreciate the Canadian servers and attention to this detail. Booking is simple for clients and saves me a lot of admin time. Billing is straightforward and a couple clicks, gets you paid. I have found it a very straight forward software to learn. > > **Cons**: There isn’t a lot I don’t like about OWL, it’s the reason I’ve stuck with it for the past 6 years. Every once in a while it crashes but the fix has been very quick. They also are open to suggestions about changes as well. > > Straight forward, simple, and stress free. I’ve enjoyed it from the beginning of my private practice journey. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2052750/owlpractice?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2052750/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data