--- description: Detailed reviews on Owl Practice based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Owl Practice with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Owl Practice Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Patient Case Management Software](/directory/815/patient-case-management/software) > [Owl Practice](/software/2052750/owlpractice) # Owl Practice Canonical: https://www.getapp.ca/software/2052750/owlpractice Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2052750/owlpractice?page=2) > Owl Practice is a comprehensive EHR and practice management solution that helps mental health practitioners automate their admin tasks with secure and compliant features. > > Verdict: Rated **4.5/5** by 177 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Owl Practice PIPEDA Compliant Always Free Email and SMS Reminders Secure Messaging with Clients and Colleagues Automated Payments and Financial Document Delivery Over 85+ Clinical Assessments Available and Scored in the System ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 177 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: $60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Owl offers pricing tiers for part time practitioners, full time practitioners, and group practices. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada ## Features - AI Copilot - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assessment Management - Attendance Management - Automated Scheduling - Availability Management - Bill Payment - Billing & Invoicing - Calendar Management - Case Management Software - Case Notes - Charting - Chat/Messaging - Claims Management Software - Client Management ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) ## Related Categories - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) - [Applied Behavior Analysis Software](https://www.getapp.ca/directory/2039/applied-behavior-analysis/software) - [Speech Therapy Software](https://www.getapp.ca/directory/785/speech-therapy/software) - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software) ## Alternatives 1. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (534 reviews) 2. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews) 3. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (529 reviews) 4. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2827 reviews) 5. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1051 reviews) ## Reviews ### "Psychotherapist user review" — 5.0/5 > **Staci** | *July 13, 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: patient management; ;easy to use; I can write notes easily while I am still virtually seeing a client; it's easy to find my last client notes; > > **Cons**: sometimes the system is down without warning right before I am supposed to virtually meet with a client, and then I can't access the client to let them know because the contact info is also in the Owl system; ; I have had trouble finding information I'm looking for at times - specifically because active clients and non-active clients are kept separately > > Overall, I find it pretty user friendly and helpful for clinicians; I also use it as a customer at a chiropractor clinic and find it helpful there ----- ### "Owl Review" — 4.0/5 > **Christianna** | *July 18, 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Everything is on one platform, and the program is tailored to the needs of therapists (notes, measures, billing..) > > **Cons**: 1. Video session issue When I'm waiting for a client to join a video session, I will sometimes receive a pop-up stating that the session has already ended, even though I'm still in the session and nothing has changed. When this happens, the client is unable to join, despite the session still being within the scheduled time window. The only workaround I've found is to delete the session and create a new one for that day, otherwise the client cannot access the video session. 2. Session location field It would be very helpful to have a checkbox or dropdown menu to indicate the location where each session is being held. I work in private practice and travel between multiple rural communities in Canada. Some clients attend sessions at different office locations, so having the session location included in the appointment details, especially in the automated text reminders, would help reduce confusion and ensure clients know where to attend. > > Overall, I've had a very positive experience with Owl Practice. It has been reliable, user friendly, and has helped streamline many aspects of running my private practice. I appreciate having scheduling, documentation, invoicing, secure messaging, and video sessions all in one platform. The interface is intuitive, and it has saved me time on administrative tasks so I can focus more on client care. There are a few features that could be improved, such as the video session issue and the ability to specify appointment locations, but overall I find Owl Practice to be an excellent practice management system that I would recommend to other clinicians. ----- ### "Good for solo, cash-based practitioners, bad for US based insured or multi-state practices" — 2.0/5 > **Verified Reviewer** | *June 15, 2023* | Mental Health Care | Recommendation rating: 1.0/10 > > **Pros**: The UI is generally nice, and the workflow tools are helpful. This is likely a good platform for solo practitioners with a cash-only business who operate in a single time zone. > > **Cons**: The service and lack of communication from OwlPractice executives. We've been plagued with technical issues resulting in delayed claims processing, accounting errors, and a workflow for US insurance claims that makes no sense. Our patients are presented with inaccurate invoices, receipts, and EOBs. Accounting data provided by the platform is inaccurate, with payments being mysteriously misapplied and transactions erroneously reporting revenue. > > Can forgive the technical issues, can't forgive the terrible service.Because of the dearth of technical issues, we spend dozens of additional hours a month manually resolving issues to ensure our claims are paid, our accounting is accurate, and our financial obligations under insured contracting are met.Despite repeated attempts at working with Sr. Leadership to coordinate and resolve issues, we are left in the dark without real progress. The front-line service folks do their best, but leadership fails to deliver on commitments and makes no effort at proactive communication. The corporate culture of communication is silence. ----- ### "Happy with my experience" — 4.0/5 > **Karen** | *July 13, 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: OWL Practice has been easy to use, especially while getting my practice up and running. Their customer support is responsive, knowledgeable, and has always been helpful whenever I've needed assistance. I appreciate the ability to securely process credit card payments, which makes billing simple for both me and my clients. The secure video conferencing feature has also been a significant benefit, allowing me to provide accessible counselling services to clients across Ontario, particularly those in rural and underserved communities where accessing in-person mental health services can be challenging. > > **Cons**: I honestly haven't encountered any significant issues that haven't been resolved. If I had to identify one drawback, it would be the payment processing fees, as I don't receive the full session fee when clients pay through OWL Practice. That said, I understand the costs associated with securely processing payments, and I continue to offer credit and debit card options because they're convenient for clients and help make the payment process as seamless and accessible as possible. > > Overall, I've had a very positive experience with OWL Practice. From my initial contact, the onboarding process was straightforward and welcoming. I was quickly connected with a representative who walked me through the platform, demonstrated its features, and answered all of my questions. Since then, whenever I've needed assistance, the customer support team has been responsive, knowledgeable, and consistently helpful. ----- ### "The simple assistant" — 5.0/5 > **Nick** | *July 13, 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Privacy is very important to me and I appreciate the Canadian servers and attention to this detail. Booking is simple for clients and saves me a lot of admin time. Billing is straightforward and a couple clicks, gets you paid. I have found it a very straight forward software to learn. > > **Cons**: There isn’t a lot I don’t like about OWL, it’s the reason I’ve stuck with it for the past 6 years. Every once in a while it crashes but the fix has been very quick. They also are open to suggestions about changes as well. > > Straight forward, simple, and stress free. I’ve enjoyed it from the beginning of my private practice journey. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2052750/owlpractice?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2052750/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data