About DataCandy

DataCandy is a comprehensive software solution for gift cards and loyalty programs, crafted to seamlessly drive business growth. Featuring a swift setup and user-friendly interface, DataCandy empowers businesses to experience expansion with minimal hands-on involvement.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, French

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

DataCandy Software - Boost customer spending and drive repeat visits with DataCandy's Loyalty Platform.
DataCandy Software - Track your gift & loyalty program's performance.
DataCandy Software - Drive repeat business with automated offers sent at the perfect time.
DataCandy Software - Collect & share reviews from your most vocal fans.
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DataCandy video
DataCandy video
DataCandy video
DataCandy Software - Boost customer spending and drive repeat visits with DataCandy's Loyalty Platform.
DataCandy Software - Track your gift & loyalty program's performance.
DataCandy Software - Drive repeat business with automated offers sent at the perfect time.
DataCandy Software - Collect & share reviews from your most vocal fans.

Features

Total features of DataCandy: 46

  • API
  • Activity Dashboard
  • Activity Tracking
  • Behavioral Analytics
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Client Portal
  • Communication Management
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Digital Wallet
  • Email Marketing Software
  • Engagement Tracking
  • For Small Businesses
  • Gamification Software
  • Gift Card Management
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • No-Card Loyalty System
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • QR Codes
  • Reminders
  • Reporting/Analytics
  • Reviews Management
  • Rewards Management
  • Rewards Points
  • SMS Marketing
  • Third-Party Integrations
  • Transaction History

Alternatives

Swell

4.6
#1 Alternative to DataCandy
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Reputation

4.4
#2 Alternative to DataCandy
Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online...

Birdeye

4.7
#3 Alternative to DataCandy
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-locat...

GetMoreReviews

4.7
#4 Alternative to DataCandy
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage...

Reviews

Overall rating

4.3 /5
(46)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support Software
4.4/5

Already have DataCandy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 46
Scott
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Loyalty and Gift Card Program

Reviewed on 2022-10-29

I do like the monthly cost. I do like working with customer service.

I do like the monthly cost. I do like working with customer service.

Pros

I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.

Cons

Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.

Alternatives Considered

Vicinity

Reasons for Choosing DataCandy

Cost...however the thing about paying for text is not cool.

Switched From

Vicinity

Reasons for Switching to DataCandy

Cost
Chad
Overall rating
  • Industry: Maritime
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing set up experience

Reviewed on 2022-04-07

Top notch

Top notch

Pros

Set up support was amazingly good
Best value for money

Cons

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT]
at Nicejob implemented a very good solution to automate, so not really a negative

Alternatives Considered

Swell, GetMoreReviews, Reputation and Birdeye

Reasons for Switching to DataCandy

Focus on reviews/ good value for multiple locations
Shelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Unauthorized payments

Reviewed on 2023-02-07

Horrible

Horrible

Pros

Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.

Cons

see above. Or heck, I'll copy it for you here:Whatever is good about this software is buried by the fact that this company has been withdrawing money from my account since closing my terminals in August - and it is currently Feb of the following year. Most recently, they have billed me with an almost $500 bill for a terminal that I returned in September. Oh, I keep getting the runaround - "we'll fix this, we'll refund this" and every month or so, there's another unauthorized fee that I have to spend months chasing, and hours on the phone with placating sales people that assure me I'll be refunded to only be refunded months later and then have another $500 fee taken for a terminal that was returned 5 months ago. This has actually come to a point where I am actually considering closing my back account (and dealing with the enormous headache that that would be) in order to have these criminals stop taking money out of my account. Never, never, never would I recommend this company. They actually even asked me how much $$ it would take for me to remove a previous bad review I gave them. When they didn't like my answer, they withdrew another bogus $485 from my account that I now have to chase.

Dion
Overall rating
  • Industry: Supermarkets
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Loyalty that your customers would enjoy!

Reviewed on 2021-04-19

Pros

Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base.

Our top 5 features:
1) Real-time security and fraud prevention
2) Branded customer loyalty and gift card portals
3) Customizable merchant dashboard
4) Flexible options for loyalty earn & burn
5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.

Cons

We would like to see a deeper integration into the POS for inventory items.

Darlene
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Satisfied

Reviewed on 2022-11-08

Our overall experience has been great and like that we have human support when we need it

Our overall experience has been great and like that we have human support when we need it

Pros

Very user friendly even for the technically challenged staff

Cons

there was nothing really that bothered me

Alternatives Considered

Lightspeed

Reasons for Choosing DataCandy

Paystone was recommended by a colleague and was less expensive

Reasons for Switching to DataCandy

recommended and less cost
Showing 5 reviews of 46 Read all reviews

DataCandy FAQs

Below are some frequently asked questions for DataCandy.

DataCandy offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

DataCandy has the following typical customers:

11–50

DataCandy supports the following languages:

English, French

DataCandy supports the following devices:

DataCandy integrates with the following applications:

Aireus, Auphan Dining, Blue Ridge Platform, Direct Pay Online, Epicor, Squirrel POS, UEAT, Veloce, Volanté POS, talech

DataCandy offers the following support options:

24/7 (Live rep)

Related categories

See all software categories found for DataCandy.