About Paystone
Paystone is a marketing platform for customer loyalty and rewards programs aimed at retailers. It integrates with payment terminals, virtual terminals, online payment gateways, and POS systems. It utilizes reward points and cards to encourage customer loyalty. It also supports gift cards and provides purchasing incentives. The software features real-time data analytics and reporting via a web-based UI. It can send personalized marketing communications triggered by certain customer behaviors or events, such as birthdays or first-time purchases.
Paystone facilitates the use of loyalty programs to improve regular purchasing patterns. It leverages promotions and gift cards to encourage higher spending and engagement. The platform is aimed at retailers and helps boost marketplace profiles, attract customers, and increase order spending. It also provides incentives for repeat visitors. It is used to improve seasonal sales and develop better brand awareness.
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English, French
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Paystone: 33
Alternatives
GetMoreReviews
Lightspeed
POS Nation for Retail
Vicinity
Reviews
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- Industry: Government Administration
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Secure
Reviewed on 12/12/2022
Our experience with Paystone has been great! Customer service has also been great we honestly...
Our experience with Paystone has been great! Customer service has also been great we honestly didn't had any issues
Pros
Secure, quick and easy. Customer support amazing
Cons
Maybe working and searching for other banks to be their provider for online business purposes.
- Industry: Maritime
- Company size: 51-200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing set up experience
Reviewed on 4/7/2022
Top notch
Top notch
Pros
Set up support was amazingly good
Best value for money
Cons
Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT]
at Nicejob implemented a very good solution to automate, so not really a negative
Reasons for Switching to Paystone
Focus on reviews/ good value for multiple locations- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Review of Credit/ Debit processing machine
Reviewed on 12/19/2022
Frustrating, expensive and regretful.
Frustrating, expensive and regretful.
Pros
Gift card program is easy to use and a great option for business.
Cons
Daily we are experiencing "not completed" transactions with debit cards and when we re-enter it, our customer may get charged TWICE for their purchases! When this happens, we have to explain to the customer that they will get reimbursed within 1-30 days. This is very frustrating if that customer does not have the funds available and even worse customers think we are intentionally charging them and assume we are stealing from them. I also feel that we are getting charged for every extra "not completed" transaction. I am a small business in a small community and cannot afford to constantly defend my reputation each time this happens. Unfortunately your service/product has negatively affected my daily operations and the damage is done. We are now encouraging cash transactions whenever possible to avoid complications like this. I have contacted customer support and I was told that "it happens" and there is" no solution" for this.
- Industry: Retail
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Loyalty and Gift Card Program
Reviewed on 10/29/2022
I do like the monthly cost. I do like working with customer service.
I do like the monthly cost. I do like working with customer service.
Pros
I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.
Cons
Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.
Alternatives Considered
VicinityReasons for Choosing Paystone
Cost...however the thing about paying for text is not cool.Switched From
VicinityReasons for Switching to Paystone
Cost- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Satisfied
Reviewed on 11/8/2022
Our overall experience has been great and like that we have human support when we need it
Our overall experience has been great and like that we have human support when we need it
Pros
Very user friendly even for the technically challenged staff
Cons
there was nothing really that bothered me
Alternatives Considered
LightspeedReasons for Choosing Paystone
Paystone was recommended by a colleague and was less expensiveReasons for Switching to Paystone
recommended and less costPaystone FAQs
Below are some frequently asked questions for Paystone.Q. What type of pricing plans does Paystone offer?
Paystone offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Paystone?
Paystone has the following typical customers:
11-50
Q. What languages does Paystone support?
Paystone supports the following languages:
English, French
Q. Does Paystone support mobile devices?
Paystone supports the following devices:
Q. What other apps does Paystone integrate with?
We do not have any information about what integrations Paystone has
Q. What level of support does Paystone offer?
Paystone offers the following support options:
24/7 (Live rep)
Related categories
See all software categories found for Paystone.
