About Paystone

Paystone is a marketing platform for customer loyalty and rewards programs aimed at retailers. It integrates with payment terminals, virtual terminals, online payment gateways, and POS systems. It utilizes reward points and cards to encourage customer loyalty. It also supports gift cards and provides purchasing incentives. The software features real-time data analytics and reporting via a web-based UI. It can send personalized marketing communications triggered by certain customer behaviors or events, such as birthdays or first-time purchases.

Paystone facilitates the use of loyalty programs to improve regular purchasing patterns. It leverages promotions and gift cards to encourage higher spending and engagement. The platform is aimed at retailers and helps boost marketplace profiles, attract customers, and increase order spending. It also provides incentives for repeat visitors. It is used to improve seasonal sales and develop better brand awareness.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, French

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer
View 7 more
Paystone video
Paystone video
Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer

Features

Total features of Paystone: 33

  • API
  • Activity Tracking
  • CRM Software
  • Campaign Management Software
  • Client Portal
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Discount Management
  • Email Marketing Software
  • Engagement Tracking
  • Gamification Software
  • Gift Card Management
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Segmentation
  • Third Party Integrations
  • Transaction History

Alternatives

GetMoreReviews

4.7
#0 Alternative to Paystone
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage...

Lightspeed

3.9
#1 Alternative to Paystone
Improve efficiency and thrill customers! Your staff shouldn't be mired down by server failures, cumbersome paperwork,...

POS Nation for Retail

4.6
#2 Alternative to Paystone
POS Nation's retail point of sale supports retail businesses with a turnkey solution that includes software, hardware,...

Vicinity

4.3
#3 Alternative to Paystone
Vicinity is a scalable technology partner who makes software for batch formula-based manufacturers in the chemical,...

Reviews

Overall rating

4.4 /5
(42)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

Already have Paystone?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 42
Carmen
Overall rating
  • Industry: Government Administration
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Secure

Reviewed on 12/12/2022

Our experience with Paystone has been great! Customer service has also been great we honestly...

Our experience with Paystone has been great! Customer service has also been great we honestly didn't had any issues

Pros

Secure, quick and easy. Customer support amazing

Cons

Maybe working and searching for other banks to be their provider for online business purposes.

Chad
Overall rating
  • Industry: Maritime
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing set up experience

Reviewed on 4/7/2022

Top notch

Top notch

Pros

Set up support was amazingly good
Best value for money

Cons

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT]
at Nicejob implemented a very good solution to automate, so not really a negative

Alternatives Considered

Swell, GetMoreReviews, Reputation and Birdeye

Reasons for Switching to Paystone

Focus on reviews/ good value for multiple locations
Anthony
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Review of Credit/ Debit processing machine

Reviewed on 12/19/2022

Frustrating, expensive and regretful.

Frustrating, expensive and regretful.

Pros

Gift card program is easy to use and a great option for business.

Cons

Daily we are experiencing "not completed" transactions with debit cards and when we re-enter it, our customer may get charged TWICE for their purchases! When this happens, we have to explain to the customer that they will get reimbursed within 1-30 days. This is very frustrating if that customer does not have the funds available and even worse customers think we are intentionally charging them and assume we are stealing from them. I also feel that we are getting charged for every extra "not completed" transaction. I am a small business in a small community and cannot afford to constantly defend my reputation each time this happens. Unfortunately your service/product has negatively affected my daily operations and the damage is done. We are now encouraging cash transactions whenever possible to avoid complications like this. I have contacted customer support and I was told that "it happens" and there is" no solution" for this.

Scott
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Loyalty and Gift Card Program

Reviewed on 10/29/2022

I do like the monthly cost. I do like working with customer service.

I do like the monthly cost. I do like working with customer service.

Pros

I do like how this software works with out POS System (Logivision). It does make it easy for our cashiers to activate and redeem points. Customers like the feature of saving points for future larger purchases.

Cons

Our customers are having a hard time signing up to be able to redeem points. I have used many programs and this seems to be the worst for customer sign up. We do have an older customer base who have a hard time with emails. Most loyalty programs are phone number based. YOu do have to spend more money to change it to that style which I do think is not good.I also am not a fan of having to pay for text messages.

Alternatives Considered

Vicinity

Reasons for Choosing Paystone

Cost...however the thing about paying for text is not cool.

Switched From

Vicinity

Reasons for Switching to Paystone

Cost
Darlene
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Satisfied

Reviewed on 11/8/2022

Our overall experience has been great and like that we have human support when we need it

Our overall experience has been great and like that we have human support when we need it

Pros

Very user friendly even for the technically challenged staff

Cons

there was nothing really that bothered me

Alternatives Considered

Lightspeed

Reasons for Choosing Paystone

Paystone was recommended by a colleague and was less expensive

Reasons for Switching to Paystone

recommended and less cost
Showing 5 reviews of 42 Read all reviews

Paystone FAQs

Below are some frequently asked questions for Paystone.

Paystone offers the following pricing plans:

  • Starting from: US$30.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Paystone has the following typical customers:

11-50

Paystone supports the following languages:

English, French

Paystone supports the following devices:

We do not have any information about what integrations Paystone has

Paystone offers the following support options:

24/7 (Live rep)

Related categories

See all software categories found for Paystone.