About Paystone

Paystone is a marketing platform for customer loyalty and rewards programs aimed at retailers. It integrates with payment terminals, virtual terminals, online payment gateways, and POS systems. It utilizes reward points and cards to encourage customer loyalty. It also supports gift cards and provides purchasing incentives. The software features real-time data analytics and reporting via a web-based UI. It can send personalized marketing communications triggered by certain customer behaviors or events, such as birthdays or first-time purchases.

Paystone facilitates the use of loyalty programs to improve regular purchasing patterns. It leverages promotions and gift cards to encourage higher spending and engagement. The platform is aimed at retailers and helps boost marketplace profiles, attract customers, and increase order spending. It also provides incentives for repeat visitors. It is used to improve seasonal sales and develop better brand awareness.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, French

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer
View 7 more
Paystone video
Paystone video
Paystone Software - Paystone Reporting Dashboard (BackOffice)
Paystone Software - Paystone in-depth reports
Paystone Software - "Lights Out" Automated Offers
Paystone Software - Select an offer type
Paystone Software - Create Email or Text Message (SMS) offer

Features

Total features of Paystone: 33

  • API
  • Activity Tracking
  • CRM Software
  • Campaign Management Software
  • Client Portal
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customizable Branding
  • Discount Management
  • Email Marketing Software
  • Engagement Tracking
  • Gamification Software
  • Gift Card Management
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management Software
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Segmentation
  • Third Party Integrations
  • Transaction History

Alternatives

Birdeye

4.7
#1 Alternative to Paystone
Birdeye is the highest-rated all-in-one reputation and CX platform for local businesses and brands. Over 90k businesses...

Reputation

4.3
#2 Alternative to Paystone
Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online...

GetMoreReviews

4.7
#3 Alternative to Paystone
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage...

Swell

4.6
#4 Alternative to Paystone
Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in...

Reviews

Overall rating

4.4 /5
(19)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.6/5
Customer Support Software
4.7/5

Already have Paystone?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 19
Gita
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

I love Data Candy

Reviewed on 2018-10-23

We now have information about our business that we didn't have before. We can react faster to our...

We now have information about our business that we didn't have before. We can react faster to our clients wants and needs. Thanks Data Candy!

Pros

I have definitely gained clients by offering rewards and gift options using Data Candy solutions. Customer support is great. Everyone is so accommodating.

Cons

Unfortunately the gift cards are not integrated with our POS system however integration is coming.

Chad
Overall rating
  • Industry: Maritime
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing set up experience

Reviewed on 2022-04-07

Top notch

Top notch

Pros

Set up support was amazingly good
Best value for money

Cons

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT]
at Nicejob implemented a very good solution to automate, so not really a negative

Alternatives Considered

Swell, GetMoreReviews, Reputation and Birdeye

Reasons for Switching to Paystone

Focus on reviews/ good value for multiple locations
Farley
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Over priced, Poor Service

Reviewed on 2022-06-15

Terrible, terrible, terrible

Terrible, terrible, terrible

Pros

ease of use, customer friendly, clearly written

Cons

Very poor service, very over-priced, penny pinching company

Dion
Overall rating
  • Industry: Supermarkets
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Loyalty that your customers would enjoy!

Reviewed on 2021-04-19

Pros

Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base.

Our top 5 features:
1) Real-time security and fraud prevention
2) Branded customer loyalty and gift card portals
3) Customizable merchant dashboard
4) Flexible options for loyalty earn & burn
5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.

Cons

We would like to see a deeper integration into the POS for inventory items.

Scott
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Press'd Paystone Review

Reviewed on 2021-04-14

Very happy with Paystone and especially the customer service they offer. They are always available...

Very happy with Paystone and especially the customer service they offer. They are always available to hear us out if we have issues or questions and we feel very well taken care of.

Pros

The gift car functionality is easy to use from loading gift cards all the way to customer redemption. The reports are easy to run and they allow you to easily mine all relevant data, quickly.

Cons

We would like to sell digital gift cards that could be emailed out to our customers instead of having to mail them physical cards. This function is available but seemed a bit expensive for us. That said, we are a smaller operation so it could be priced fairly for the market.

Showing 5 reviews of 19 Read all reviews

Paystone FAQs

Below are some frequently asked questions for Paystone.

Paystone offers the following pricing plans:

  • Starting from: US$30.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Paystone has the following typical customers:

11-50

Paystone supports the following languages:

English, French

Paystone supports the following devices:

We do not have any information about what integrations Paystone has

Paystone offers the following support options:

24/7 (Live rep)

Related categories

See all software categories found for Paystone.