---
description: Detailed reviews on myAvatar based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare myAvatar with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: myAvatar Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/3575/substance-abuse-emr/software) > [myAvatar](/software/2052173/myavatar)

# myAvatar

Canonical: https://www.getapp.ca/software/2052173/myavatar

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/software/2052173/myavatar?page=2)

> myAvatar is an ONC-certified electronic health record (EHR) designed to empower behavioral health care organizations.
> 
> Verdict: Rated **2.3/5** by 37 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.3/5** | 37 Reviews |
| Ease of Use | 2.2/5 | Based on overall reviews |
| Customer Support Software | 2.3/5 | Based on overall reviews |
| Value for Money | 2.2/5 | Based on overall reviews |
| Features | 2.3/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netsmart Technologies
- **Location**: Overland Park, US
- **Founded**: 1968

## Commercial Context

- **Pricing Details**: Please contact Netsmart Technologies for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Scheduling Software
- Charting
- Claims Management Software
- Coding Assistance
- Decision Support Software
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- Electronic Payments
- For Mental/Behavioral Health
- For Psychiatrists
- Initial Assessments
- Medical Billing Software
- Medication Management
- Patient Records Management
- Patient Scheduling
- Practice Management
- Reporting & Statistics
- Reporting/Analytics

## Integrations (1 total)

- CardConnect

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software)

## Related Categories

- [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [EMR Systems](https://www.getapp.ca/directory/56/electronic-medical-records/software)
- [Therapy Notes Software](https://www.getapp.ca/directory/3631/therapy-notes/software)
- [Mental Health EHR Software](https://www.getapp.ca/directory/2651/behavioral-mental-health-electronic-health-records/software)

## Alternatives

1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (843 reviews)
2. [EHR YOUR WAY](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
3. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2822 reviews)
5. [Valant EHR Suite](https://www.getapp.ca/software/102851/valant-behavioral-health) — 4.1/5 (333 reviews)

## Reviews

### "Nursing Perspective" — 4.0/5

> **Christie Herrera LPN ASN** | *June 29, 2017* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: The home viewing screen is use friendly, When the user sees the screen for the first time, It it makes you comfortable for training, simplistic as opening up a paper chart.
> 
> **Cons**: There is so much you can do with it  (The Program) some companies who are afraid of electronic charting don't utilize all the functions that it can do that can make the job even easier.

-----

### "Do not recommmend" — 1.0/5

> **Susan** | *April 3, 2023* | Mental Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: It has nice background colors.  It is very basic.  It is not complicated with fancy features that Cerner and EPIC have.
> 
> **Cons**: It is often non-functional.  There is no way to search for studies such as imaging.  It does not help track quality metrics.

-----

### "Terrible" — 1.0/5

> **George** | *November 28, 2023* | Capital Markets | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing, it is terrible. I would not recommend this to anyone.
> 
> **Cons**: It is full of bugs and does not work well under the best circumstances.

-----

### "No support" — 1.0/5

> **Chris** | *March 17, 2022* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: When we purchased it, it was very good but now not so much
> 
> **Cons**: Cost, no support from Netsmart, not able to make font size adjustment so you can read the home page. Many other fields that can't be changed
> 
> Used to be good now it's poor

-----

### "Avatar, the Good, The Bad and the Ugly" — 3.5/5

> **Theresa** | *September 24, 2016* | Mental Health Care | Recommendation rating: 4.0/10
> 
> **Pros**: The software can be customized to meet state and federal requirements. Avatar has the capability to allow individual users to change screen requirements to meet their daily workflow needs and screen shots. Avatar has a forms format that is compartmentalized keeping  data protected from view of client or staff that is not authorized for medical history( i.e. receptionist does not view prescriptions and social history). Screens can be adjusted for color blindness, poor vision and put in an work flow order.  Customer support was professional and were often able to make corrections with in the day.
> 
> **Cons**: The issues we have experienced is some documentation not being put on the server. Difficulty with learning to navigating to find the needed forms. A document may be listed by abbreviation in the creation of document but when looking in the clients clinical record it may be listed differently in two areas, such as to edit or to read current information with different titles. This lead to lots of confusion when the users tried to explain to the IT department which form was not working. There is also a lot of unnecessary  repetitive drop downs  such as type of note, when it was in schedule and 3 places on the document. Avatar is difficult to have multiscreen shots  to see a completed note when following up with a current service. The timers for informing clinicians of upcoming work need improvement this lead to a lot of unbillable services.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.ca/software/2052173/myavatar?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2052173/myavatar)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/myavatar/> |
| en-AE | <https://www.getapp.ae/software/2052173/myavatar> |
| en-AU | <https://www.getapp.com.au/software/2052173/myavatar> |
| en-CA | <https://www.getapp.ca/software/2052173/myavatar> |
| en-GB | <https://www.getapp.co.uk/software/2052173/myavatar> |
| en-IE | <https://www.getapp.ie/software/2052173/myavatar> |
| en-NZ | <https://www.getapp.co.nz/software/2052173/myavatar> |
| en-SG | <https://www.getapp.sg/software/2052173/myavatar> |
| en-ZA | <https://www.getapp.za.com/software/2052173/myavatar> |
| es | <https://www.getapp.es/software/2052173/myavatar> |
| es-CL | <https://www.getapp.cl/software/2052173/myavatar> |
| es-CO | <https://www.getapp.com.co/software/2052173/myavatar> |
| es-MX | <https://www.getapp.com.mx/software/2052173/myavatar> |
| fr | <https://www.getapp.fr/software/2052173/myavatar> |
| fr-BE | <https://fr.getapp.be/software/2052173/myavatar> |
| fr-CA | <https://fr.getapp.ca/software/2052173/myavatar> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"myAvatar","description":"myAvatar is an ONC-certified electronic health record (EHR) designed to empower organizations providing behavioral health care and addiction treatment in community-based, residential and inpatient programs. This integrated platform offers a recovery-focused suite of solutions leveraging real-time analytics and clinical decision support to drive value-based care. myAvatar aims to streamline workflows, rapidly inform clinical decision-making and provide user-friendly dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b5d88e3e-0135-4d7b-afdf-4a0bded5d5fb.jpeg","url":"https://www.getapp.ca/software/2052173/myavatar","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2052173/myavatar#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":2.3,"bestRating":5,"ratingCount":37},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Substance Abuse EMR Software","position":2,"item":"/directory/3575/substance-abuse-emr/software","@type":"ListItem"},{"name":"myAvatar","position":3,"item":"/software/2052173/myavatar","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/2052173/myavatar#breadcrumblist"}]}
</script>