---
description: Detailed reviews on Ugenie based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Ugenie with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ugenie Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Club Management Software](/directory/152/club-management/software) > [Ugenie](/software/2052030/ugenie)

# Ugenie

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> Ugenie is a dedicated platform for membership businesses to build, grow and engage with their communities outside the noise of social media and on their own terms.
> 
> Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Ugenie

Simple and easy all-in-one membership management that feels just like using social media.&#10;&#10;Member segmentation and grouping allows you to send targeted content and notifications.&#10;&#10;An intuitive admin dashboard that provides insight into how your members engage and behave with your Ugenie uHub or uApp.&#10;&#10;An expert on hand to guide you through every step of the way to set up your community.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 7 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ugenie

## Commercial Context

- **Starting Price**: £35.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Plans from Ugenie start at £35pm and a two-month discount is offered on all plans when payment is made annually. The UHub plan costs £35pm and offers all the core platform features via a branded Web Portal for upto 500 members. For £65pm the UHub+ plan adds mobile app accessibility (iOS \&amp; Android), whilst the UApp plan which starts from £3,000 upfront plus £250pm thereafter allows an organisation to have their own white-labeled mobile app versions to download from the app stores.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Kenya, Tanzania, Uganda, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Calendar Management
- Client Portal
- Committee Management
- Communication Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Data Import/Export
- Dues Management
- Electronic Payments
- Email Marketing Software
- Event Calendar
- Event Management Software
- Event Scheduling
- Member Accounts
- Member Communication
- Member Database
- Member Directory

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Club Management Software](https://www.getapp.ca/directory/152/club-management/software)

## Related Categories

- [Club Management Software](https://www.getapp.ca/directory/152/club-management/software)
- [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software)

## Alternatives

1. [Club Automation](https://www.getapp.ca/software/106977/club-automation) — 4.1/5 (77 reviews)
2. [ClubExpress](https://www.getapp.ca/software/91322/clubexpress) — 4.2/5 (515 reviews)
3. [Jackrabbit Gymnastics](https://www.getapp.ca/software/112427/jackrabbit-gymnastics) — 4.6/5 (369 reviews)
4. [bsport](https://www.getapp.ca/software/132863/bsport) — 4.3/5 (328 reviews)
5. [Hapana](https://www.getapp.ca/software/105025/hapana) — 4.4/5 (96 reviews)

## Reviews

### "Brilliant community building app" — 5.0/5

> **Bhavna Pandya-Barratt** | *September 8, 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: We use Ugenie as our members portal and find it really easy to use, upload all the files and videos too and the members directory is really helpful to have too. It's easily integrated into your business.
> 
> **Cons**: None at present, I feel that the team at Ugenie are always developing and bringing in new features which in turn means that there's very little to not like about the software.
> 
> Great customer service, fantastic, passionate team of developers who are constantly developing new features to benefit the customers. Would highly recommend.

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### "Flexible and intuitive platform hosting programme materials and enhancing engagement." — 5.0/5

> **Marion** | *September 7, 2021* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: Ugenie provides us with an intuitive platform that enables us to provide our course participants with an experience tailored for them and away from the noise of other social media sites. We are able to curate great material and know that our Tribe can find what they need and not lose themselves or be distracted in the process of doing so. We also love that they can easily connect and communicate with one another and provide mutual support.&#10;We also love the high level of technical support and development and the number of new features being released on a regular basis.
> 
> **Cons**: What did I least like....very difficult to answer. Whenever I have encountered any issues then they have been fixed straight away. If I encounter any features that appear missing then I discover they are on the development list with a planned release date in the near future.
> 
> We are really enjoying the benefits our own community brings. Ugenie has simplified and reduced the work in running training programmes and making the content available for our course participants - they only need to go to one place. We no longer have to send mailings to them or remind them of key dates - it is all there in Ugenie for them. Their learning and development experience has also been greatly enhanced by the collaboration and connection they build between themselves enabled by Ugenie.

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### "SLP 2020/21 Cohort Management" — 5.0/5

> **Wai Foong** | *January 21, 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and understand. Calendar feature was very helpful as well as being able to upload class materials and have everything in one place (especially for a course like this where you are trying to manage multiple people, classes, materials and logistics usually across multiple platforms like Google Docs, Calendar and Whatsapp\!).
> 
> **Cons**: To be honest, I think this was the perfect tool to organise the cohort, it was just a matter of adoption and getting people used to logging into the app to access the materials. I think when you give people an alternative option (eg. Whatsapp) or something they are familiar with (which we did unfortunately\!), then they will take the more familiar route...
> 
> Really nice way to streamline community building and have everything you need in one place\!

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### "Really great app to manage your membership" — 5.0/5

> **Lisa** | *September 6, 2021* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to use and very fast. If you upload anything it is so fast.
> 
> **Cons**: I couldn't take payments or input into my website
> 
> They are incredible to work with. So efficient and responsive and are aiming to provide you with what you need and are always evolving the business.

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### "Headache saved" — 5.0/5

> **Graham** | *September 7, 2021* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Brilliant app, such a lifesaver. I was worried about the process being the founder of a business and not technical. I didn't need to worry. The whole process was so easy and the aftercare is second to none.
> 
> **Cons**: I don't dislike anything. It's honestly brilliant.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2052030/ugenie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/recreation-wellness-software/a/ugenie/> |
| en-AE | <https://www.getapp.ae/software/2052030/ugenie> |
| en-AU | <https://www.getapp.com.au/software/2052030/ugenie> |
| en-CA | <https://www.getapp.ca/software/2052030/ugenie> |
| en-GB | <https://www.getapp.co.uk/software/2052030/ugenie> |
| en-IE | <https://www.getapp.ie/software/2052030/ugenie> |
| en-NZ | <https://www.getapp.co.nz/software/2052030/ugenie> |
| en-SG | <https://www.getapp.sg/software/2052030/ugenie> |
| en-ZA | <https://www.getapp.za.com/software/2052030/ugenie> |

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