--- description: Detailed reviews on Service Geeni based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Service Geeni with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Service Geeni Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/1127/preventive-maintenance/software) > [Service Geeni](/software/2052001/service-geeni) # Service Geeni Canonical: https://www.getapp.ca/software/2052001/service-geeni > Service Geeni is a cloud-based software designed to help field service managers handle job tasks and connect with the remote workforce. Administrators can allocate engineers based on skill sets, job requirements, and geographical location. And much more\! > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Service Geeni \- Manage job tasks, quoting, invoicing, stock and purchase orders. - Distribute work orders among employees based on priority, engineer skillset and geographical location. - Ensure engineers have all the information they need when they arrive at a job, from service history and previous job notes, to stock information and digital job sheets. - Maintain equipment records and create planned maintenance schedules. - Manage hire fleet and contracts easily. - React quickly to breakdowns and reactive jobs. - Keep track of parts and stock to improve first time fix rates and avoid missing parts. - Manage customer invoices and admin easily within the platform. - Make the most of sophisticated reporting such as: Job Status Report; Problematic Equipment Report; Engineer Efficiency Report; and Utilisation of Hire Fleet Report. - Manage sub-contractors from a specific sub-contractor portal, saving time and admin. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Key Computer Applications - **Founded**: 1986 ## Commercial Context - **Starting Price**: £40.00 - **Pricing model**: Per User - **Pricing Details**: Starter: from £40 per engineer, per month Premium Plus: POA Enterprise: POA - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM Software - Calendar Management - Change Management Software - Compliance Management - Configuration Management - Contact Database - Contract/License Management - Customer Database - Customer History - Customer Portal - Customizable Fields - Customizable Forms - Customizable Reports ## Integrations (5 total) - Google Maps - Pegasus - QuickBooks Online - Sage Accounting - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Preventive Maintenance Software](https://www.getapp.ca/directory/1127/preventive-maintenance/software) ## Related Categories - [Preventive Maintenance Software](https://www.getapp.ca/directory/1127/preventive-maintenance/software) - [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) - [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software) - [Job Costing Software](https://www.getapp.ca/directory/1243/job-costing/software) ## Alternatives 1. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1024 reviews) 2. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (742 reviews) 3. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews) 4. [BlueFolder](https://www.getapp.ca/software/102599/bluefolder) — 4.7/5 (92 reviews) 5. [Fracttal One](https://www.getapp.ca/software/111631/fracttal) — 4.6/5 (1773 reviews) ## Reviews ### "My Service Geeni Review" — 4.0/5 > **Hannah** | *August 29, 2025* | Machinery | Recommendation rating: 7.0/10 > > **Pros**: Service Geeni is very simple to use. The screens are easy to navigate. It works well for me in the job role that I am doing. > > **Cons**: We experience quite a few bugs, lagging and glitching. This can be quite frustrating and slow us down. > > Overall, I like using the system. When we do have issues or questions, we can call or email for support. It is one of the easiest systems I have used in my career. ----- ### "Praise of Staff - Service Geeni" — 5.0/5 > **Lee** | *April 2, 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Service Geeni is not just the amazing product that they offer but the fact that there is always a helping hand just a phone call away to help troubleshoot any issues that you may encounter with very friendly knowledgeable and competent staff members on the phone, I never have to wait to long on the phone which is always appreciated. Its all about Service Geeni > > **Cons**: I'm still struggling to find examples of what I don't like about Service Geeni to be honest. > > My overall experience with Service Geeni has been a good one , nothing and no one is perfect but Service Geeni makes sure they go the extra mile for me when needed. Brilliant ----- ### "Service Geeni, a one stop solution for Field Management" — 5.0/5 > **Paul** | *October 28, 2024* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: The team really got a feeling for what it was we needed from the system and this meant we were able to have the software tailored to our needs as far as possible. SG were also instrumental in the integration project which connected our existing ERP system to their platform. > > **Cons**: Nothing I disliked. There were areas of the platform that I felt could be tweaked slightly specific to our needs but we have been able to propose changes via the support infrastructure for future development, so really can't complain\! > > Excellent. Really helpful people across all areas of the project, from Sales to Customer Support and Technical. ----- ### "Satisfied User" — 5.0/5 > **Ed** | *April 19, 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The ability to schedule and track all of our equipment as well as our spare parts inventory helps keep our equipment running very efficiently. Service Geeni is invaluable in tracking all of this work\! > > **Cons**: No cons at this point, Service Geeni is meeting our expectations. ## Links - [View on GetApp](https://www.getapp.ca/software/2052001/service-geeni) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data