--- description: Detailed reviews on FaultFixers based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare FaultFixers with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FaultFixers Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/589/forms-automation/software) > [FaultFixers](/software/2051927/faultfixers) # FaultFixers Canonical: https://www.getapp.ca/software/2051927/faultfixers Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2051927/faultfixers?page=2) > FaultFixers is a one-stop platform to achieve clear and simple maintenance management for your business. > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FaultFixers • Complimentary Teams app for unlimited fault reporting accessible to anyone and includes pictures and videos. • Dedicated planned preventative maintenance (PPM) feature. • Real-time notifications and in-app messaging between teams and customers. • Instantly create custom checklists and digital forms and store them safely within the FaultFixers’ secure digital storage. • Customize reports and analytics with a dynamic dashboard. • Create unlimited QR codes to deploy across facilities for accurate and fast asset tracking. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 19 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: FaultFixers Technologies ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: We offer Starter, Professional and Enterprise models for the most cost-effective use of FaultFixers - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Budgeting/Forecasting - Calendar Management - Checklists - Commercial Properties - Compliance Management - Contact Database - Contact Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) - [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [Preventive Maintenance Software](https://www.getapp.ca/directory/1127/preventive-maintenance/software) - [Equipment Maintenance Software](https://www.getapp.ca/directory/853/equipment-maintenance/software) ## Alternatives 1. [Fracttal One](https://www.getapp.ca/software/111631/fracttal) — 4.6/5 (1785 reviews) 2. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1066 reviews) 3. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (757 reviews) 4. [eMaint CMMS](https://www.getapp.ca/software/102141/emaint-cmms) — 4.5/5 (429 reviews) 5. [Maintenance Connection](https://www.getapp.ca/software/103911/maintenance-connection) — 4.4/5 (444 reviews) ## Reviews ### "Using FaultFixers on a 10 building mixed use estate (Student Halls & Education)" — 5.0/5 > **Bruno** | *July 21, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of tracking reactive maintenance across a complex multi-building campus is where FaultFixers really excels. Intuitive Interface: The platform makes reporting and managing jobs effortless for both on-the-ground team members and end-users. Real-Time Visibility: Tracking ticket lifecycles—from initial logging to completion—gives complete transparency over team workload and contractor progress. Rapid Resolution: The streamlined dispatch and task assignment workflow directly contributed to cutting down ticket turnaround times to just a few hours. Responsive Support: The customer support team is consistently proactive, responsive, and genuinely helpful whenever guidance or bug reports are needed. > > **Cons**: System bugs and technical glitches are virtually non-existent, but maximizing the platform's potential requires thoughtful initial setup: Category Triage: If category options and form fields aren't strictly audited and trimmed during onboarding, reporters tend to default to a generic "Other" category. Keeping ticket categories organized requires ongoing administrative discipline, unfortunately the "other" category cannot be removed, and there are no personalisation fields. Portfolio Filtering: While standard reporting is great, filtering high-density data across large, multi-site residential portfolios takes a bit of fine-tuning to extract deeper historical analytics. > > Our overall experience with FaultFixers has been outstanding. It has completely transformed how we handle reactive maintenance across a high-density, multi-building estate. The platform allowed us to eliminate legacy backlogs, streamline day-to-day communication between staff and maintenance technicians, and handle peak reporting volumes (400+ reactive jobs a month in addition to PPMs) with ease. From an administrative standpoint, being able to audit job flows keeps our operational data clean and actionable. ----- ### "Excellent maintenance management tool for multi-property supported accommodation" — 5.0/5 > **Gabriela** | *August 10, 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: FaultFixers has been particularly useful for managing maintenance across multiple supported accommodation properties, including both shared and sole-occupancy settings. It gives us a clear overview of reported issues and makes it straightforward to allocate tasks to the appropriate person or team. The ability to prioritise issues has been especially helpful, as it allows us to distinguish between routine maintenance and matters that require a more immediate response. Overall, it has helped us streamline our maintenance process and provides a much clearer way of tracking issues from reporting through to completion. We have also temporarily used FaultFixers to record and manage some health and safety issues. This was a practical use of the system while we were transitioning to a care planning system that incorporated similar functionality. Moving away from using FaultFixers for this particular purpose was a decision based on our wider software setup and not due to any shortcomings with FaultFixers. > > **Cons**: We currently have no significant complaints about the system. As with any software, there are always areas that could potentially be developed further, but our experience so far has been very positive. > > Our overall experience with FaultFixers has been very positive. For an organisation managing multiple supported accommodation properties, having a centralised system for reporting, prioritising, allocating and tracking maintenance issues has made the process considerably more organised. The system is easy to navigate and gives us good visibility of outstanding issues across different properties. It has helped reduce the risk of maintenance requests being overlooked and makes it easier to establish who is responsible for dealing with each issue. Customer support has also been a strong point. Whenever we have needed assistance, the team has been responsive and helpful. At present, we have no significant concerns with the product or the level of support provided. ----- ### "A great team with a good product." — 4.0/5 > **Jonathon** | *August 5, 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The customer support is one of the best attributes in the company. It is a real hands on approach with real people you can talk to that are always happy to help. The program is also well set out and easier than other maintenance systems I have used. The team also take on suggestions from users and implement them.They even provide a system to suggest these. > > **Cons**: It would be nice to have more performance monitoring built in the system. This is however coming from what I understand. Also, the team are happy to provide this information should you request it. However, having the information on the system would be a real benefit. > > As a team they are very good at responding to quires and providing training. The system does mostly everything that we require with more planned features on the way. It is great to be able to keep track of the jobs, reactive and planned, in specific buildings and with different operators. Overall we are pleased with the program and the FaultFixers team. ----- ### "FaultFixers: Revolutionising Care Management with Tailored Solutions\!" — 5.0/5 > **Steven** | *August 1, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Transitioning from a paper-based system to Faultfixers CAFM software has been a game-changer for managing our group of care homes. The traditional method was cumbersome and time-consuming, requiring frequent travel between locations to provide support and oversight. Now, with the CAFM software, I can effortlessly oversee the entire estate from my laptop. This has significantly streamlined my workflow, allowing me to respond to issues promptly and maintain a high standard of care across all homes. The intuitive interface and comprehensive features provide clear visibility into operations, enabling better decision-making and resource allocation. Being on a corporate account we pay for each building, given that I researched multiple solutions before committing, most software offerings was based on pay per users, this simply put would have cost too much to implement and made the choice to proceed with FaultFixers an easy one. > > **Cons**: One non positive I had was the speed of upload or searching for closed tickets, but this was addressed. The forms tool is a little clunky, but I have just had a review meeting where a new exciting experience is close to release. > > My overall experience with FaultFixers has been incredibly positive. Their approach to break-fix issues is both efficient and effective, ensuring that any problems are addressed promptly, minimising downtime in our care homes. The preventative maintenance process implemented is equally impressive. Their proactive strategies not only keep our systems running smoothly but also enhance overall compliance, ensuring we meet all necessary regulations without hassle. This level of oversight gives me peace of mind, knowing that everything is monitored and managed effectively. One of the standout aspects of working with FaultFixers is their commitment to listening to their customers. As someone who often requires tailored solutions, I truly appreciate their responsiveness. Month after month, I’ve seen tweaks and improvements based on my feedback, which makes me feel valued as a client. This level of collaboration is rare and has greatly enhanced my experience with the software. In summary, FaultFixers not only delivers a robust system but also fosters a partnership that prioritizes customer input and satisfaction. I couldn’t ask for a better experience\! ----- ### "Excellent system and support with constant ongoing development of the program" — 4.0/5 > **Neil** | *July 1, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Faultfixers offers a competitive pricing for the service they provide. Customer support has been excellent, not just at onboarding but following up and holding additional training sessions and further onboarding services since signing up. our buisness is only 9 months in to contract, however we are slowly utilising more and more of the software capabilities which has been aided but the support offered by the team at FaultFixers. We have only experienced a couple of minor bugs but these have quickly been resolved. Fairly easy to navigate and is easy to learn with the help of the tutorial videos > > **Cons**: The initial onboarding was a challenge but this was mostly down to a lack of previous CAFM system used by ourselves, minimal data we had available so was very much a start from scratch approach needed for us as we transitioned from a mainly spreadsheet based log/tracker to digitalised CAFM > > Overall my experience has been positive in both using the software and follow up support offered by the team at FaultFixers, which personally i find a bigger achievement than anything as all to often company's will onboard you then abandon you. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2051927/faultfixers?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2051927/faultfixers) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data