---
description: Detailed reviews on Rezolve AI based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Rezolve AI with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Rezolve AI Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Rezolve AI

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> Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.
> 
> Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Rezolve AI

Automate service workflows
Rezolve.ai uses Agentic AI to automate routine IT and employee support processes, reducing manual effort and improving operational efficiency.

Improve service response times
Employees can access conversational support within Microsoft Teams and Slack, helping resolve requests faster and improving service accessibility.

Reduce support workload
Agentic AI agents handle common service requests and tasks, allowing support teams to focus on higher-priority issues.

Enhance employee support experience
Employees can request help, access knowledge, and complete service actions from tools they already use, improving overall productivity.

Integrate with existing enterprise systems
Rezolve.ai works with ITSM platforms, enterprise applications, and identity systems to support existing service management processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 9 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rezolve

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, China, Cook Islands, Croatia and 104 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Audit Trail
- Automated Routing
- Autoresponders
- Canned Responses
- Change Management Software
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communications Management
- Customizable Branding
- Data Visualization Software
- Document Storage
- Drag & Drop
- Email Management Software
- Employee Directory
- Event Calendar
- File Sharing Software

## Integrations (28 total)

- BambooHR
- Box
- Cherwell Service Management
- Docusign
- Dropbox Business
- Dynamics 365
- Freshdesk
- Google Drive
- Gusto
- Jira
- Mailchimp
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)

## Related Categories

- [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software)
- [Employee Engagement Software](https://www.getapp.ca/directory/715/employee-engagement/software)
- [Artificial Intelligence Software](https://www.getapp.ca/directory/1397/artificial-intelligence/software)
- [Change Management Software](https://www.getapp.ca/directory/971/change-management/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews)
3. [C2](https://www.getapp.ca/software/100352/c2-atom) — 4.3/5 (14 reviews)
4. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews)
5. [SolarWinds Service Desk](https://www.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews)

## Reviews

### "Megan Chatbot - Works" — 5.0/5

> **Aalok** | *November 24, 2020* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Admin Dashboard, Knowledge Management,  Teaching the ChatBot without getting Resolve.ai team involved.
> 
> **Cons**: The product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally.
> 
> \[SENSITIVE CONTENT HIDDEN\] engineering team has helped us get our chatbot up and running on a website.  We generate quite a few leads every day and the conversion is very high of these leads.

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### "Excellent Value - Free up resources to work on higher value activities" — 5.0/5

> **Gabe** | *October 4, 2021* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: As a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not.  From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service.
> 
> **Cons**: The platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up.
> 
> Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us.  Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise.

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### "Rezolve.ai, a good service desk product" — 4.0/5

> **Dr Prasenjit** | *November 25, 2020* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: This bot really helps me with its own AI enabled answers to solve several IT-related issues.
> 
> **Cons**: I was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future.
> 
> This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly.

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### "Great knowledge base and help desk tool" — 5.0/5

> **Casey** | *October 12, 2021* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: We are able to teach the system how to answer our employees questions.  This in turn provides a much improved experience for our customers.  The help desk also allows the IT staff to monitor and manage tickets.
> 
> **Cons**: As we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for.
> 
> They have been a great company to work, extremely responsive to our request and continue to improve the system.

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### "Rezolve is a fforce multiplier\!" — 5.0/5

> **Marcus** | *November 21, 2020* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: This bot has really helped with answering the most basic of questions that flood our help desk and product support queues.
> 
> **Cons**: Nothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions.
> 
> The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2051830/rezolve-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/rezolve-ai/> |
| en-AE | <https://www.getapp.ae/software/2051830/rezolve-ai> |
| en-AU | <https://www.getapp.com.au/software/2051830/rezolve-ai> |
| en-CA | <https://www.getapp.ca/software/2051830/rezolve-ai> |
| en-GB | <https://www.getapp.co.uk/software/2051830/rezolve-ai> |
| en-IE | <https://www.getapp.ie/software/2051830/rezolve-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2051830/rezolve-ai> |
| en-SG | <https://www.getapp.sg/software/2051830/rezolve-ai> |
| en-ZA | <https://www.getapp.za.com/software/2051830/rezolve-ai> |

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