---
description: Detailed reviews on ICTContact based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ICTContact with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICTContact Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/593/contact-center/software) > [ICTContact](/software/2051753/ictcontact)

# ICTContact

Canonical: https://www.getapp.ca/software/2051753/ictcontact

> ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ICTContact

Inside sales dialer

AI Voice Agent

IVR Designer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- AI Text-to-Speech
- API
- Activity Dashboard
- Activity Tracking
- Administrator Access
- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autonomous Task Execution
- CRM Software
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer

## Integrations (3 total)

- Bitrix24
- HubSpot CRM
- SugarCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Alternatives

1. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (330 reviews)
2. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (884 reviews)
3. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews)
4. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1787 reviews)
5. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2051753/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051753/ictcontact> |
| de-AT | <https://www.getapp.at/software/2051753/ictcontact> |
| en | <https://www.getapp.com/customer-management-software/a/ictcontact/> |
| en-AE | <https://www.getapp.ae/software/2051753/ictcontact> |
| en-AU | <https://www.getapp.com.au/software/2051753/ictcontact> |
| en-CA | <https://www.getapp.ca/software/2051753/ictcontact> |
| en-GB | <https://www.getapp.co.uk/software/2051753/ictcontact> |
| en-IE | <https://www.getapp.ie/software/2051753/ictcontact> |
| en-NZ | <https://www.getapp.co.nz/software/2051753/ictcontact> |
| en-SG | <https://www.getapp.sg/software/2051753/ictcontact> |
| en-ZA | <https://www.getapp.za.com/software/2051753/ictcontact> |
| es | <https://www.getapp.es/software/2051753/ictcontact> |
| es-CL | <https://www.getapp.cl/software/2051753/ictcontact> |
| es-CO | <https://www.getapp.com.co/software/2051753/ictcontact> |
| es-MX | <https://www.getapp.com.mx/software/2051753/ictcontact> |
| fr | <https://www.getapp.fr/software/2051753/ictcontact> |
| fr-BE | <https://fr.getapp.be/software/2051753/ictcontact> |
| fr-CA | <https://fr.getapp.ca/software/2051753/ictcontact> |
| nl | <https://www.getapp.nl/software/2051753/ictcontact> |
| nl-BE | <https://www.getapp.be/software/2051753/ictcontact> |
| pt | <https://www.getapp.com.br/software/2051753/ictcontact> |
| pt-PT | <https://www.getapp.pt/software/2051753/ictcontact> |

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