Mailjet

Marketing Email, Transactional Email, Transactional SMS

4.3 /5 (325 reviews) Write a Review!

Mailjet Overview

What is Mailjet?

Signup for free and send your first email! Our intuitive drag-and-drop editor makes designing the perfect responsive email faster with real-time collaboration and in-app commenting.

Use our automation tool to send relevant and personalized emails to your contacts. Send transactional emails and monitor the sending of these critical messages with our real-time monitoring features.

Over 100,000 companies around the world trust Mailjet for their marketing and transactional emails.

With 24/7 customer support and a free plan, Mailjet is the emailing solution you've been looking for.

Mailjet Overview

Pricing

Starting from
US$8.69/month

Pricing options

Free Trial
Free
Subscription
Open Source
Value for money

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans.

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.


Mailjet Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Danish, Dutch, English, French, German and 4 others, Italian, Portuguese, Spanish, Swedish

Media

Build Together. Send Smarter.
MJML Makes Responsive Email Coding Easy
MJML Makes Responsive Email Coding Easy
Powerful Analytics Reporting In Real-Time
One Powerful API
Pre-Made Newsletter Templates
Mailjet video Mailjet video Mailjet screenshot: Build Together. Send Smarter. Mailjet screenshot: MJML Makes Responsive Email Coding Easy Mailjet screenshot: MJML Makes Responsive Email Coding Easy Mailjet screenshot: Powerful Analytics Reporting In Real-Time Mailjet screenshot: One Powerful API Mailjet screenshot: Pre-Made Newsletter Templates

Mailjet Reviews

Mailjet Reviews

Overall rating
4.3
/
5
Excellent
201

Very good
77

Average
20

Poor
10

Terrible
17

Value for Money
4.4
Features
4.2
Ease of Use
4.2
Customer Support
4.1
86% recommended this app
Andrew S.

SMTP relay for all my emails

I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.


Kenneth A.

Best Value Out There


Bruno D.

One of the best e-mail management software

I can send e-mails from my website, all I had to do was associate my company's e-mails and configure my site.
Powerful I use it every day.


Alexander R.

Easy To Setup, Crazy Terms of Service

It started off good, as an easy to use software but later turned into a nightmare working with their support.


Verified Reviewer

Awesome tool for email marketing!

Targeting our potential new clients and maintaining relationships with our loyal customers is made easy by creative EDMs generated through Mailjet. I didn’t even need a dedicated graphic artist to help me develop my email campaigns.


Andrew S.
Industry: Graphic Design

SMTP relay for all my emails

Used Daily for 2+ years
Reviewed on 2017-12-05
Review Source: Capterra

I use mailjet in daily work and keep in mind if one of the clients asks for advise or recommendation. Mailjet offers and provide so many working services and features that while one implements them there is no time to think about the shortcomings.

Pros

1. innovative technologies and features
2. the necessary functions that can be extended and / or scaled if necessary
3. never experienced issues
4. high abvailability
5. API / developers friendly
6. full-stack developer friendly
7. spam filters / precise analytics / statistics
8. free plan and fair pricing
9. intuitive admin web UI
10. documentation and clear tutorials

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kenneth A.
Industry: Staffing & Recruiting
Company size: 11-50 Employees

Best Value Out There

Used Daily for 2+ years
Reviewed on 2019-09-20
Review Source: Capterra

Pros

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bruno D.
Industry: Computer Software
Company size: 11-50 Employees

One of the best e-mail management software

Used Daily for 1+ year
Reviewed on 2020-12-22
Review Source: Capterra

I can send e-mails from my website, all I had to do was associate my company's e-mails and configure my site.
Powerful I use it every day.

Pros

Cheaper than any other email solution, MailChimp and others.
Extremely easy to use.

Cons

One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and then be redirected to the real page from the mail.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Alexander R.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Easy To Setup, Crazy Terms of Service

Used Daily for 1+ year
Reviewed on 2019-09-21
Review Source: Capterra

It started off good, as an easy to use software but later turned into a nightmare working with their support.

Pros

It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Cons

Their TOS and enforcement of it is absolutely insane.

One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back.

The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services.

I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Response from Mailjet

Hi Alexander,

Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding.

Best,
The Mailjet team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Public Relations & Communications
Company size: Self Employed

Awesome tool for email marketing!

Used Weekly for 1-5 months
Reviewed on 2020-12-29
Review Source: GetApp

Targeting our potential new clients and maintaining relationships with our loyal customers is made easy by creative EDMs generated through Mailjet. I didn’t even need a dedicated graphic artist to help me develop my email campaigns.

Pros

Mailjet is a dream software for marketers like myself. It’s the perfect software for promotions and campaigns using email. I am pleased that it has no daily limit for sending emails to your customers, clients, and subscribers. It also has an excellent categorization tool to manage your database well based on demographics.

It also has a robust EDM editor that features incredible templates that you can use intuitively. And on top of that, this software is very affordable.

Cons

It can be a little stubborn when deleting old archives and contacts. Updates must focus on managing old campaign data so you can easily discard them, and it won’t clutter your existing campaigns.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8.7/10
Based on 325 user ratings
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Mailjet Pricing

Mailjet Pricing

Starting from
US$8.69/month
Free Trial
Free
Subscription
Open Source
Value for money

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans.

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month.

Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more.

Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans.

Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Value for Money
4.4/5
Based on 325 user ratings
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Mailjet Features

Mailjet Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.2/5
Based on 325 user ratings
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Categories

Additional information for Mailjet

Additional information for Mailjet

Key features of Mailjet

  • A/B Testing
  • Advanced Statistics
  • Automated Worklows
  • Campaign comparison
  • Comments
  • Dedicated API Support
  • Dedicated IP
  • Deliverability Experts
  • Delivery and Analytics Dashboard
  • Delivery optimization
  • Email Automation
  • Event API
  • Integrations with over 75 platforms and apps
  • One-to-one personalization
  • Parse API
  • Personalization
  • Publication Request
  • RESTful API
  • Real-Time Collaboration
  • Real-time email tracking
  • Real-time transactional email monitoring
  • Role Management
  • SMTP Relay
  • Segmentation
  • Send API
  • Template Gallery
  • Templating language
  • Unlimited number of contacts

Benefits

1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.

2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.

3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!

4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.

5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!

6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!

7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.

8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.

9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.

10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.

Mailjet FAQs

Mailjet FAQs

Below are some frequently asked questions for Mailjet.

Q. What type of pricing plans does Mailjet offer?

Mailjet offers the following pricing plans:

Starting from: US$8.69/month

Pricing model: Free, Subscription, Open Source

Free Trial: Available

Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.

Q. What are the main features of Mailjet?

Mailjet offers the following features:

  • A/B Testing
  • Advanced Statistics
  • Automated Worklows
  • Campaign comparison
  • Comments
  • Dedicated API Support
  • Dedicated IP
  • Deliverability Experts
  • Delivery and Analytics Dashboard
  • Delivery optimization
  • Email Automation
  • Event API
  • Integrations with over 75 platforms and apps
  • One-to-one personalization
  • Parse API
  • Personalization
  • Publication Request
  • RESTful API
  • Real-Time Collaboration
  • Real-time email tracking
  • Real-time transactional email monitoring
  • Role Management
  • SMTP Relay
  • Segmentation
  • Send API
  • Template Gallery
  • Templating language
  • Unlimited number of contacts

Q. Who are the typical users of Mailjet?

Mailjet has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Mailjet support?

Mailjet supports the following languages:

Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish

Q. What type of pricing plans does Mailjet offer?

Mailjet has the following pricing plans:

Free, Subscription, Open Source

Q. Does Mailjet support mobile devices?

We do not have any information about what devices Mailjet supports

Q. What other apps does Mailjet integrate with?

Mailjet integrates with the following applications:

Akita, Boomtrain, Cloud Elements, Justuno, Oxatis, ProjectManager.com, Salesmachine, Sellsy, Slack, webCRM

Q. What level of support does Mailjet offer?

Mailjet offers the following support options:

Online Support, FAQs, Video Tutorials, Knowledge Base, Phone Support