---
description: Detailed reviews on AWS X-Ray based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare AWS X-Ray with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AWS X-Ray Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [AWS X-Ray](/software/2051254/aws-x-ray)

# AWS X-Ray

Canonical: https://www.getapp.ca/software/2051254/aws-x-ray

> AWS X-Ray is a distributed tracing platform designed to help businesses debug and analyze production and distributed applications, track performance, and identify root causes for service issues or errors. Professionals can view requests, access a map of an application's underlying components, and visualize node or edge latency distribution for services according to requirements.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: It is available on pay-per-use basis
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Application Management
- Diagnostic Tools
- Performance Metrics
- Root Cause Analysis
- Third-Party Integrations

## Support Options

- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Application Performance Management Tools](https://www.getapp.ca/directory/270/application-monitoring-performance/software)

## Alternatives

1. [ManageEngine Applications Manager](https://www.getapp.ca/software/101853/manageengine-applications-manager) — 4.6/5 (256 reviews)
2. [Site24x7](https://www.getapp.ca/software/91129/site24x7) — 4.7/5 (344 reviews)
3. [New Relic](https://www.getapp.ca/software/20443/new-relic) — 4.5/5 (195 reviews)
4. [Datadog](https://www.getapp.ca/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Zabbix](https://www.getapp.ca/software/91177/zabbix-monitoring-solution) — 4.7/5 (110 reviews)

## Reviews

### "Amazing platform for analyse debug" — 3.0/5

> **Verified Reviewer** | *March 30, 2022* | Market Research Software | Recommendation rating: 8.0/10
> 
> **Pros**: Good platform for service that helps develop and analyse debug from process
> 
> **Cons**: Only interface has some minor glitch and have application error sometimes.

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### "A good analysis tool" — 5.0/5

> **Verified Reviewer** | *January 11, 2023* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The variety of details that I can search by using this tool.
> 
> **Cons**: Sometimes there seems a delay for the output of the data.
> 
> Overall, it is the best analysis tool that I have ever used for problem investigation.  It provides a variety of ways to analyze a problem or a product.

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### "Essential starting place for most RCA" — 3.0/5

> **Andy** | *December 18, 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: It gives excellent coverage across most AWS resources and even shows how resources interact with one another. This should not be relied on as the sole method of debugging, but gives enough information to go to logs or other individual resources. It also gives really good profiling for how the overall software is performing.
> 
> **Cons**: It has a 6 hour window... so if you miss it - you miss it. This is especially problematic because AWS reps can pull up info outside of that window but would look for AWS specific ids - which almost not possible (or quite difficult) without x-ray tracing to give easier querying.

## Links

- [View on GetApp](https://www.getapp.ca/software/2051254/aws-x-ray)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/aws-x-ray/> |
| en-AE | <https://www.getapp.ae/software/2051254/aws-x-ray> |
| en-AU | <https://www.getapp.com.au/software/2051254/aws-x-ray> |
| en-CA | <https://www.getapp.ca/software/2051254/aws-x-ray> |
| en-GB | <https://www.getapp.co.uk/software/2051254/aws-x-ray> |
| en-IE | <https://www.getapp.ie/software/2051254/aws-x-ray> |
| en-NZ | <https://www.getapp.co.nz/software/2051254/aws-x-ray> |
| en-SG | <https://www.getapp.sg/software/2051254/aws-x-ray> |
| en-ZA | <https://www.getapp.za.com/software/2051254/aws-x-ray> |

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