GrowPath
About GrowPath
GrowPath is legal case management and client intake software designed for small to large plaintiffs' firms. It is designed to improve intake processes, streamline case management, and provide actionable insights. GrowPath software is available as a combined product or can be purchased separately based on firm needs.
GrowPath offers client intake tools that help staff identify potential cases. A lead scoring tool can assign scores to callers based on firm criteria. During calls with leads, staff can text or email retainers and use e-signature features to sign clients. GrowPath’s case management tools include daily to-do lists, smart reminders, search filters, automated communications, speech-to-text notes, and more. Additionally, the GrowPath Insight add-on tool provides custom analytics reports and dashboards based on firm numbers.
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- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing Case Management Software
Reviewed on 2018-09-24
GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to...
GrowPath helped identify and eliminate internal induced delays. I can't imagine ever going back to our old case software management after using this program.
Pros
This software improves efficiency and allows us to evaluate data to determine where we can improve and cut costs. The ability to send and receive client text messages that are automatically posted to the case is a big time saver.
Cons
There were some growing pains the first few weeks when we transitioned from a popular case management software to GrowPath, but this was really our Firm learning how to use something new. No real complaints.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best Software Company We Have Ever Worked With!
Reviewed on 2023-03-09
From the sales demo, through the integration of our team, to the first day live in our system, we...
From the sales demo, through the integration of our team, to the first day live in our system, we have had a fantastic experience with this company, and every individual involved.
Pros
The customer support, and the implementation team (along with the [sensitive content hidden] and the client success manager) have all continuously met with us and worked with us to achieve our goals. We have not had a single situation where we were left out in the cold (so to speak) and have only ever had very positive interactions with every member of their team. The fact that they are still innovating and updating and adding new features is also a major plus, as our software is growing with our firm.
Cons
I wish there was a tighter integration between Grow path and One Drive (this is a newer feature so they may be adding more functionality in the future, I do not know), but I wish there was a way to sync a folder structure in One Drive with the document categories in Grow path (although, this is more of a convenience than a need).
Reasons for Choosing GrowPath
Our firm needed a new system that would allow us to grow instead of limiting us technologically.Reasons for Switching to GrowPath
Ease of use, the quality and humanity of the team and the excellent and growing feature set.- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Growpath Review
Reviewed on 2023-03-09
My overall experience is subpar. I have been with Growpath since we started at this firm. Before...
My overall experience is subpar. I have been with Growpath since we started at this firm. Before we were given access to the database, getting our requests filled in timely was terrible. There are a lot of functions I believe we can utilize but access to those functions are not easy. Once we received the database for our IT to work with, things have been easier. There are still functions we would like to see with Growpath in the near future.
Pros
The visibility is attractive.The automatic file transfer from emails and textsIntegration with zoomAbility to send electronic signaturesCalendaring
Cons
Reporting functionsMerge documentsNo ability to duplicate casesFile managing
Alternatives Considered
FilevineReasons for Choosing GrowPath
Our case management software did not provide what we wanted.Reasons for Switching to GrowPath
It was a decision made by our owner of the firm.Response from GrowPath
Hi Thomas,
Thank you for your feedback! As we have done in the past with your firm, we are always happy to listen and consider your feedback for additional product features and enhancements.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Growpath: Paving the way for the future
Reviewed on 2022-02-01
Utilizing the dashboard has helped me keep track of the daily activities of the firm and also...
Utilizing the dashboard has helped me keep track of the daily activities of the firm and also assists in monitoring productivity.
Pros
This software has navigated our firm through case management, positive client communications, and has helped in the overall organization of files with our firm.
Cons
The one thing I would like is for Growpath to be able to house other documents that are not file related. I currently have to keep them in a separate location so that I can utilize them when needed.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Case Management System for PI Law Firms
Reviewed on 2023-03-09
GrowPath has increased the firm's ability to manage production from a birdseye view without...
GrowPath has increased the firm's ability to manage production from a birdseye view without sacrificing what the legal teams need on a day-to-basis to manage a client's case.
Pros
Reporting features, reminders, matter trackers,
Cons
GrowPath is not flexible enough to integrate with many software and programs that we need to run the firm efficiently. The Disbursal Sheet function: We must download a new version with each change.
Reasons for Choosing GrowPath
We needed a cloud-based case management system.Reasons for Switching to GrowPath
The reporting capabilities and business intelligence through Sisense.Response from GrowPath
Hi Tracy,
Thank you for your feedback! GrowPath is in the final stages of releasing our new API which will make it significantly easier to integrate with 3rd party programs.
GrowPath FAQs
Below are some frequently asked questions for GrowPath.Q. What type of pricing plans does GrowPath offer?
GrowPath offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Per-user / paid annually. Contact GrowPath directly for pricing details.
Q. Who are the typical users of GrowPath?
GrowPath has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does GrowPath support?
GrowPath supports the following languages:
English
Q. Does GrowPath support mobile devices?
GrowPath supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GrowPath integrate with?
We do not have any information about what integrations GrowPath has
Q. What level of support does GrowPath offer?
GrowPath offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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