About GoSite
GoSite is an online storefront that allows service-orientated businesses to market and sell services online.
GoSite utilizes integrated payment processing to receive payments via SMS and email and generate detailed invoices to send to clients. Online appointment booking capabilities allow users to set up automatic scheduling, booking updates, confirmations, and reminders. Additional functionality includes Facebook Messenger integration, autoresponding capabilities, feedback management, review monitoring, and more.
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- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
High output, low Maintenance
Reviewed on 2022-12-19
I have had a wonderful experience and would recommend this to anybody.
I have had a wonderful experience and would recommend this to anybody.
Pros
The features are easy to use and when there is a problem, support staff is fast at solving the issues.
Cons
When adding pictures, it doesn't always line up good in page setting
Response from GoSite
Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can.
If you require further assistance in updating your website, please feel free to reach us at he[email protected]. You can also message us through our chat support.
- Industry: Recreational Facilities & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great solution for online listings, reviews, and messaging
Reviewed on 2020-09-24
We have been able to grow market share by taking our online reviews seriously. Also we have made it...
We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.
Pros
Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.
Cons
I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.
Alternatives Considered
PodiumReasons for Switching to GoSite
Price was way more reasonable and they offered all the core functionality I needed.Response from GoSite
Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected]. Thank you!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Wasted money
Reviewed on 2021-01-12
It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then...
It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then four months for $50 due to Covid they were trying to “help out “after the one month free they froze my web again and now are unreachable
Pros
They had a payment app option That allowed you to send a link for customers to pay you I thought that was a great option didn’t get to use it I never got any new clients through them everything I got I got myself so it was a waste of almost $2000 most definitely
Cons
I got absolutely no results no calls I was hard to find on the search engine which they were supposed to be putting me at the top of Social media and searches. I had my own website they insisted they could help make my website better it was a terrible website I had them put the content from my personal site I built onto the site they had and then when I raise suspicion about what I was getting for my money they froze my website I naturally reinstated thankfully my own web Continue to pay for however it was very frustrating and not worth the money I spent I could’ve paid a teenager to sit around and help add me on networks and got the same or better outcome not to mention on each social media or platform they’ve entered me in differently so it doesn’t recognize my business from one platform to another
Response from GoSite
Thank you, Rashel, for bringing this to our attention. I would love to reach out and discuss this however I am unable to find an account to match this record. Please send us a chat on our website or email us [email protected] so we can better assist. Thank you again!
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great service for small business owners!
Reviewed on 2023-01-06
Great! I personally loved it. We had to pause/cancel this service because of changes in management...
Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).
Pros
I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.
Cons
There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.
Response from GoSite
Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor.
Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.
- Industry: Veterinary Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
GoSite review
Reviewed on 2022-12-19
Pros
Ease of use, integrates with our hardware
Cons
Does not directly interface with PIMS scheduler
Response from GoSite
Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services.
If you require any assistance, you may reach out through our chat support or email us at [email protected].
GoSite FAQs
Below are some frequently asked questions for GoSite.Q. What type of pricing plans does GoSite offer?
GoSite offers the following pricing plans:
- Starting from: US$15.20/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
GoSite offers 4 pricing plans.
Q. Who are the typical users of GoSite?
GoSite has the following typical customers:
Self Employed, 2–10
Q. What languages does GoSite support?
GoSite supports the following languages:
English
Q. Does GoSite support mobile devices?
GoSite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GoSite integrate with?
GoSite integrates with the following applications:
QuickBooks
Q. What level of support does GoSite offer?
GoSite offers the following support options:
Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat
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