About GoSite

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

GoSite utilizes integrated payment processing to receive payments via SMS and email and generate detailed invoices to send to clients. Online appointment booking capabilities allow users to set up automatic scheduling, booking updates, confirmations, and reminders. Additional functionality includes Facebook Messenger integration, autoresponding capabilities, feedback management, review monitoring, and more.

Pricing starting from:

US$15.20/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$15.20/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of GoSite: 24

  • Availability Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Customer History
  • Customizable Branding
  • Dashboard Software
  • Data Security
  • Electronic Payments
  • Feedback Management
  • Mobile Access
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Payments
  • Payment Processing Software
  • Reporting/Analytics
  • Review Monitoring
  • Review Notification
  • Review Request
  • Social Sharing

Alternatives

Housecall Pro

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Mailchimp

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Square Point of Sale

4.7
#3 Alternative to GoSite
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Google Ads

4.5
#4 Alternative to GoSite
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Reviews

Overall rating

3.8 /5
(28)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
4/5
Customer Support Software
3.9/5

Already have GoSite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 28
Christopher
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

High output, low Maintenance

Reviewed on 12/19/2022

I have had a wonderful experience and would recommend this to anybody.

I have had a wonderful experience and would recommend this to anybody.

Pros

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons

When adding pictures, it doesn't always line up good in page setting

Response from GoSite

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can.

If you require further assistance in updating your website, please feel free to reach us at [email protected] You can also message us through our chat support.

Jack
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great solution for online listings, reviews, and messaging

Reviewed on 9/24/2020

We have been able to grow market share by taking our online reviews seriously. Also we have made it...

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Alternatives Considered

Podium

Reasons for Switching to GoSite

Price was way more reasonable and they offered all the core functionality I needed.

Response from GoSite

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected] Thank you!

Benton Scott
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Most features I personally don’t need or use

Reviewed on 2/28/2023

I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m...

I’m not sure it’s the best business decision I’ve made. Their customer service is very good. I’m just not sure that Gosite offers my company enough. There’s a lot of things that the website that Google gives you that offers some of the same benefits for free.

Pros

That you can pick and choose what reviews to put up as they come in

Cons

To be honest, I just don’t use Gosite enough to be critical. I’ve been there since the beginning in the app has come a long ways. It was really bad at first, but they’ve made quite a bit of improvements and is now fairly decent.

Response from GoSite

Hi Benton, thank you so much for taking the time to leave us feedback. We strive to provide exceptional service to our clients and support the growth of their business in any we can. We appreciate that you have had a positive experience with our Reviews tool and our Customer Support.

In reference to maximizing your GoSite subscription, we are grateful that we are able to reach out to you and provide the assistance that you need. For any questions and further help, feel free to chat with us or email us at [email protected]

Claudia
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great service for small business owners!

Reviewed on 1/6/2023

Great! I personally loved it. We had to pause/cancel this service because of changes in management...

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Pros

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Response from GoSite

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor.

Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

John
Overall rating
  • Industry: Veterinary Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

GoSite review

Reviewed on 12/19/2022

Pros

Ease of use, integrates with our hardware

Cons

Does not directly interface with PIMS scheduler

Response from GoSite

Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services.

If you require any assistance, you may reach out through our chat support or email us at [email protected]

Showing 5 reviews of 28 Read all reviews

GoSite FAQs

Below are some frequently asked questions for GoSite.

GoSite offers the following pricing plans:

  • Starting from: US$15.20/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

GoSite offers 4 pricing plans.

GoSite has the following typical customers:

Self Employed, 2–10

GoSite supports the following languages:

English

GoSite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoSite integrates with the following applications:

QuickBooks

GoSite offers the following support options:

Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoSite.