About GoSite

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

GoSite utilizes integrated payment processing to receive payments via SMS and email and generate detailed invoices to send to clients. Online appointment booking capabilities allow users to set up automatic scheduling, booking updates, confirmations, and reminders. Additional functionality includes Facebook Messenger integration, autoresponding capabilities, feedback management, review monitoring, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of GoSite: 19

  • Calendar Sync
  • Client Database
  • Communication Management
  • Community Management
  • Confirmation/Reminders
  • Customizable Branding
  • Dashboard Software
  • Electronic Payments
  • Feedback Management
  • Mobile Access
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Payments
  • Reporting/Analytics
  • Review Monitoring
  • Review Notification
  • Review Request
  • Social Sharing

Alternatives

Mailchimp

4.5
#1 Alternative to GoSite
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

Google Ads

4.5
#2 Alternative to GoSite
Google Ads lets you create ads that appear in Google search results for certain keywords in certain regions, driving...

Housecall Pro

4.7
#3 Alternative to GoSite
Get Up To 80% Off Your First Month. Call Now: 844-483-0885. Housecall Pro is a full-suite tool that enables service...

Square Point of Sale

4.7
#4 Alternative to GoSite
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Reviews

Overall rating

3.6 /5
(14)
Value for Money
3.4/5
Features
3.6/5
Ease of Use
3.6/5
Customer Support Software
3.9/5

Already have GoSite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14
Jack
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great solution for online listings, reviews, and messaging

Reviewed on 9/24/2020

We have been able to grow market share by taking our online reviews seriously. Also we have made it...

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Alternatives Considered

Podium

Reasons for Switching to GoSite

Price was way more reasonable and they offered all the core functionality I needed.

Response from GoSite

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected] Thank you!

Jose
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ebenezer Property and home Solutions

Reviewed on 7/6/2021

So far good

So far good

Pros

Is easy to use and have a lot of options to use

Cons

That sometimes helps for customers to find you

Alternatives Considered

Google Ads

Reasons for Switching to GoSite

Because the adds didn't gave me any work it only charge me for the service

Response from GoSite

Thank you, Jose! We look forward to a lifetime of supporting your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected] Thank you!

Alejandro
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not worth my money

Reviewed on 11/3/2022

Very bad. Would not recommend this to anyone. Considering the price was very high.

Very bad. Would not recommend this to anyone. Considering the price was very high.

Pros

The initial call from a rep seemed promising. They had a good presentation and everything looked well. My rep always answered my texts and calls for the first month.

Cons

Where can I begin? Ok. Remember how I mentioned my rep was always answering my calls and texts, well not only did he not reply to me after the first month, but GoSite never appointed a new rep. Software is very hard to use once you dive in and has so many glitches. They sold me the idea that a website should only have 1 page? Really??? well I bought it. Customer service is probably the worse. They never help. may email campaigns take a day to send out.

Response from GoSite

Hi Alejandro,

Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we're really sorry we've not been able to meet your expectations this time.

We'd love to chat and see how we could find a solution that works for you.

Please drop us a message directly via this email [email protected] and we'd love to talk more!

Kevin
Overall rating
  • Industry: Financial Services Software
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Thank you GoSite!

Reviewed on 9/25/2020

Excellent. I must say thank you to the enterprise account management team. They've been monumental...

Excellent. I must say thank you to the enterprise account management team. They've been monumental in helping us claim our listings and deploy review campaigns.

Pros

It's hard to narrow down one thing.. but GoSite's "Bulk Update" button has had a huge impact with my team. It saves us hours each month in updating hours for all of our locations' listings in one click.

Cons

I feel like the metrics could be improved. Hopefully this is on the list of product updates! There are some metrics, however, it could be more robust.

Response from GoSite

Thank you for sharing this, Kevin! We are thrilled to be working with you and love to see that our software is helping you manage your business locations in one centralized platform. We appreciate the feedback on the Dashboard Metrics and will be sure to hand this feedback over to the product team for future updates! If you need anything in the future please feel free to chat with us on our website or send an email to [email protected] Thank you!

Leo
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Review

Reviewed on 7/1/2021

Pros

Not too sure. It’s easy to use and I’m able to do what I need to do.

Cons

I wish I (and my clients) were able to book further out in advance. I’m not allowed to book past 2 weeks. Also I wish I could select which days I’m closed ahead of time instead of on a weekly basis. Also I changed my hours but my client got a notification that his service was cancelled. Wish that wasn’t the case.

Response from GoSite

Thank you for sharing this, Leo! We are happy to be working with you and to hear that our software is helping you manage your business more easily. We appreciate the honest feedback on our Booking tool and will be sure to hand this feedback over to the product team for future updates. If you would be open to a conversation to further discuss your feedback on our tools and sales process, please send us an email at [email protected] and we can set a time to chat. Thank you!

Showing 5 reviews of 14 Read all reviews

GoSite FAQs

Below are some frequently asked questions for GoSite.

GoSite offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

GoSite has the following typical customers:

Self Employed, 2-10

GoSite supports the following languages:

English

GoSite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoSite integrates with the following applications:

QuickBooks

GoSite offers the following support options:

Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoSite.