GoSite

GoSite

Online Storefront for service-orientated businesses

About GoSite

GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

GoSite utilizes integrated payment processing to receive payments via SMS and email and generate detailed invoices to send to clients. Online appointment booking capabilities allow users to set up automatic scheduling, booking updates, confirmations, and reminders. Additional functionality includes Facebook Messenger integration, autoresponding capabilities, feedback management, review monitoring, and more.


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Not sure about GoSite? Compare with a popular alternative

GoSite

3.8 (29)
VS.
Most reviewed

Starting Price

US$15.20
month
US$49.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

29
139

Integrations

1
11

Ease of Use

4.0 (29)
4.6 (2,775)

Value for Money

3.6 (29)
4.6 (2,775)

Customer Service

3.9 (29)
4.7 (2,775)

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Reviews

Overall rating

3.8 /5
(29)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support Software
3.9/5

Already have GoSite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 29
Christopher
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

High output, low Maintenance

Reviewed on 2022-12-19

I have had a wonderful experience and would recommend this to anybody.

I have had a wonderful experience and would recommend this to anybody.

Pros

The features are easy to use and when there is a problem, support staff is fast at solving the issues.

Cons

When adding pictures, it doesn't always line up good in page setting

Response from GoSite

Thank you, Christopher! We're thrilled that you had a positive experience with our products and team. We always aim to deliver exceptional service to our clients and support the growth of their businesses in any way we can.

If you require further assistance in updating your website, please feel free to reach us at he[email protected]. You can also message us through our chat support.

Jack
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great solution for online listings, reviews, and messaging

Reviewed on 2020-09-24

We have been able to grow market share by taking our online reviews seriously. Also we have made it...

We have been able to grow market share by taking our online reviews seriously. Also we have made it easier for customers to do business with us by implementing texting on our website. Support has been able to answer questions quickly as well.

Pros

Managing all my locations from one hub is the best part. It ensures I show up highly with good reviews and makes it easy for customers to text sales reps directly from the website. It has also improved how we address customer complaints online.

Cons

I wish they could plug directly into my main CRM, but it's not a huge headache because of the mobile app.

Alternatives Considered

Podium

Reasons for Switching to GoSite

Price was way more reasonable and they offered all the core functionality I needed.

Response from GoSite

Thank you for the kind words, Jack! We are so happy to be working with you and love to see that our Mobile App and Review Tool are working so well for your business. If you need anything in the future please feel free to chat with us on our website or send an email to [email protected]. Thank you!

Heather
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Wasted money

Reviewed on 2021-01-12

It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then...

It was an extreme waste of $2000 when I expressed this to them they gave me one month free and then four months for $50 due to Covid they were trying to “help out “after the one month free they froze my web again and now are unreachable

Pros

They had a payment app option That allowed you to send a link for customers to pay you I thought that was a great option didn’t get to use it I never got any new clients through them everything I got I got myself so it was a waste of almost $2000 most definitely

Cons

I got absolutely no results no calls I was hard to find on the search engine which they were supposed to be putting me at the top of Social media and searches. I had my own website they insisted they could help make my website better it was a terrible website I had them put the content from my personal site I built onto the site they had and then when I raise suspicion about what I was getting for my money they froze my website I naturally reinstated thankfully my own web Continue to pay for however it was very frustrating and not worth the money I spent I could’ve paid a teenager to sit around and help add me on networks and got the same or better outcome not to mention on each social media or platform they’ve entered me in differently so it doesn’t recognize my business from one platform to another

Response from GoSite

Thank you, Rashel, for bringing this to our attention. I would love to reach out and discuss this however I am unable to find an account to match this record. Please send us a chat on our website or email us [email protected] so we can better assist. Thank you again!

Claudia
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great service for small business owners!

Reviewed on 2023-01-06

Great! I personally loved it. We had to pause/cancel this service because of changes in management...

Great! I personally loved it. We had to pause/cancel this service because of changes in management (new marketing team were hired).

Pros

I liked how you were able to communicate with clients with text messaging. That feature was very important. In regard to the website, being able to edit yourself was great and you also could contact them to customize however, you need to keep in mind that you, yourself, has to manage the website because they mainly provide just the platform. In order to succeed using other functions like scheduling service or offering online booking you need to have a marketing/sales team to manage.

Cons

There were constant issues with messages. They would disappear after sending or you cound't receive any messages from clients.

Response from GoSite

Hi Claudia, thank you for taking the time to leave us a review! We're very happy to know that you have had a great experience with your GoSite tools, specifically text messaging and website editor.

Regarding your Messenger tool, we would like to apologize for the inconvenience, please know that it was an uncommon instance. Our team will use the insights from this experience to improve our products and services.

John
Overall rating
  • Industry: Veterinary Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

GoSite review

Reviewed on 2022-12-19

Pros

Ease of use, integrates with our hardware

Cons

Does not directly interface with PIMS scheduler

Response from GoSite

Thank you John! We're happy to know that you have had a positive experience with one of our tools. We appreciate your feedback, as it is important for us in order to improve our products and services.

If you require any assistance, you may reach out through our chat support or email us at [email protected].

Showing 5 reviews of 29 Read all reviews

GoSite FAQs

Below are some frequently asked questions for GoSite.

GoSite offers the following pricing plans:

  • Starting from: US$15.20/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

GoSite offers 4 pricing plans.

GoSite has the following typical customers:

Self Employed, 2–10

GoSite supports the following languages:

English

GoSite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoSite integrates with the following applications:

QuickBooks

GoSite offers the following support options:

Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for GoSite.