SendGrid Overview
What is SendGrid?
The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.
On Average, 20% of emails never reach the inbox. Because of this, email delivery is never guaranteed, even for the transactional emails which are critical to any business. To solve this problem, Twilio SendGrid provides application developers with world class email deliverability expertise, ensuring your emails reach customer inboxes. We provide quick and easy integration through an SMTP relay or the use of more robust and flexible APS's. Twilio SendGrid supports various frameworks, languages and applications, all so you can focus on your business and let us worry about the delivery of your emails.
Actionable, Real Time Analytics
Drive solid business decisions with precise analytics on your email campaigns. Easily categorize separate email campaigns and track statistics down to the email address. Track requests, delivered, bounces, repeat bounces, spam reports, repeat spam reports, invalid email requests, open tracking, unique open tracking, click tracking, unique click tracking, unsubscribe tracking and blocks. All stats are available or customizable through our Event and/or Web APIs.
Reputable Experience
Twilio SendGrid is the email delivery platform of choice for leading companies, including Uber, Airbnb, Spotify, and Blue Apron. Twilio SendGrid delivers more than 70 billion emails per month for small to enterprise-level companies.
Whether you're sending 100 emails or billions of emails per month, Twilio SendGrid's infrastructure is ready to scale and meet the demand at any moment.
SendGrid Overview
Pricing
Pricing options
Free Plan: up to 40,000 emails during free 1 month trial.
Paid plans available beginning at $14.95/mo.
SendGrid Features
Media
SendGrid Reviews
SendGrid Reviews
The best mail service provider for marketing and transactional emails.
I have been working with Sendgrid for more than 2 years and it really has been very helpful.
It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP.
The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly .
Recommended with closed eyes.
Great for easy bulk email sending
Sending emails without having to manually manage and handhold them through the process.
A good fit for our startup
Overall, it is a great email API service that boosted our business and helped us to gain traction
The worst customer support ever
I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times due to spam, I decided to go to a dedicated IP address. $89/month (really expensive for the service). I send around 500 emails/day for my learners. The server wasn't sending it, it was sending only 100 emails. as it had a limit of requests. I tried to contact their support service and it was terrible, no help at all.
Then, I added some of my IPs to the whitelist, unfortunately I had to change my home IP and I got blocked from sendgrid, after over 2 weeks trying to access it and adding IP, they haven't helped me or given me a proper reply.
Not only I could not send emails, I cant access my account, neither I can cancel.
I had ti sign up with Amazon SES, and now my life is great!
Terrible support, the worst so far, cant even cancel and get a refund =/
Email Marketing & Delivery service that worth it
Affordable Email Marketing & Delivery tool with rich variety of integrations and customization.
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The best mail service provider for marketing and transactional emails.
Pros
1. Have AB Testing enable.
2. Manage unsubscribe emails.
3. Easy to Integrate via API or SMTP.
4. Email Reputation indicator.
5.Full detailed report. You can see if the email it's blocked, bounced or delivered.
6. Have a Forever Free plan . (40.000 Emails in the trial period, then 100 Emails Daily forever)
Cons
Send grid interface it's a little bit confuse.
No more cons to highlight, for me it's a perfect tool.

Great for easy bulk email sending
Sending emails without having to manually manage and handhold them through the process.
Pros
Easy to connect up and set up delivery of email, handles any bounces, spam reports, link tracking and continually trying to deliver. Allows set up of email authentication including SPF, DKIM and DMARC.
Cons
Sometimes things fail and can take a while to get to the bottom of, some of the reporting feels lack lustre and limited given the volume of emails we send. Support has at times been slow to get back to us, although they always do come back with answers.
A good fit for our startup
Overall, it is a great email API service that boosted our business and helped us to gain traction
Pros
We liked the fact that we could start with a free tier and when we grew and knew we had a good business transform our account to a PRO plan
Cons
1. The BI capabilities could be much improved.
2. Sometimes there are weird errors, like if you have duplicates in the TO field.
The worst customer support ever
I had sendgrid free, then I upgraded to the basic. After the shared IP has been blocked many times due to spam, I decided to go to a dedicated IP address. $89/month (really expensive for the service). I send around 500 emails/day for my learners. The server wasn't sending it, it was sending only 100 emails. as it had a limit of requests. I tried to contact their support service and it was terrible, no help at all.
Then, I added some of my IPs to the whitelist, unfortunately I had to change my home IP and I got blocked from sendgrid, after over 2 weeks trying to access it and adding IP, they haven't helped me or given me a proper reply.
Not only I could not send emails, I cant access my account, neither I can cancel.
I had ti sign up with Amazon SES, and now my life is great!
Terrible support, the worst so far, cant even cancel and get a refund =/
Pros
Free trial
easy api integration
cheap and good user interface
Cons
terrible support
expensive
hard to talk to someone
Email Marketing & Delivery service that worth it
Affordable Email Marketing & Delivery tool with rich variety of integrations and customization.
Pros
Rich on functionality, flexible pricing plans, good deliverability rates, API
Cons
Marketing plans are mostly for the newsletters and it lacks the built-in CRM-like system. But it can be fixed by third-party platforms via integrations.
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SendGrid Pricing
SendGrid Pricing
Free Plan: up to 40,000 emails during free 1 month trial.
Paid plans available beginning at $14.95/mo.
Free Plan: up to 40,000 emails during free 1 month trial.
Paid plans available beginning at $14.95/mo.
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SendGrid Features
SendGrid Features
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Categories
Categories
Additional information for SendGrid
Additional information for SendGrid
Key features of SendGrid
- A/B Testing
- API KEY Permissions
- Alerts / Notifications
- Campaign Reporting
- Category Tag
- Contact Management API
- Content Management
- Custom API Integration
- Custom Categories
- Custom Fields
- Custom Integration
- Customer Segmentation
- Customizable Branding
- DKIM Customization
- Dedicated & Multiple IP Addresses
- Deliver, Open, Bounce Rates, Clicks, Spam reports
- Domain Level Load Balancing
- Drag & Drop Editor
- Email Analytics
- Email Reports
- Email Template Engine
- Engagement Tracking
- Feedback Loop
- Geography, Device, and ISP Statistics
- Google Analytics integration
- IP Whitelabeling
- ISP Monitoring
- Individual Campaign Statistics
- List and Contact Management
- Marketing Email Services
- Module Library
- Open & Click Tracking
- Parse Webhook
- Performance Monitoring
- Real-time Data
- Recipient Management
- Reputation Monitoring
- Responsive Layouts
- SMTP API
- SMTP Relay
- SMTP Service
- SPAM Filter Testing
- Scheduling Management
- Step-by-Step Wizards
- Sub-user API
- Subscription Tracking
- Substitution Tags
- Suppression List Management
- Testing Management
- Track Email Activity at User Level
- Two-Factor Authentication
- Unsubscribe Tracking
- View Statistics by Time Period
Benefits
Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.
Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.
SendGrid FAQs
SendGrid FAQs
Below are some frequently asked questions for SendGrid.
Q. What type of pricing plans does SendGrid offer?
SendGrid offers the following pricing plans:
Starting from: US$14.95/month
Pricing model: Free, Subscription
Free Trial: Available
Free Plan: up to 40,000 emails during free 1 month trial. Paid plans available beginning at $14.95/mo.
Q. What are the main features of SendGrid?
SendGrid offers the following features:
- A/B Testing
- API KEY Permissions
- Alerts / Notifications
- Campaign Reporting
- Category Tag
- Contact Management API
- Content Management
- Custom API Integration
- Custom Categories
- Custom Fields
- Custom Integration
- Customer Segmentation
- Customizable Branding
- DKIM Customization
- Dedicated & Multiple IP Addresses
- Deliver, Open, Bounce Rates, Clicks, Spam reports
- Domain Level Load Balancing
- Drag & Drop Editor
- Email Analytics
- Email Reports
- Email Template Engine
- Engagement Tracking
- Feedback Loop
- Geography, Device, and ISP Statistics
- Google Analytics integration
- IP Whitelabeling
- ISP Monitoring
- Individual Campaign Statistics
- List and Contact Management
- Marketing Email Services
- Module Library
- Open & Click Tracking
- Parse Webhook
- Performance Monitoring
- Real-time Data
- Recipient Management
- Reputation Monitoring
- Responsive Layouts
- SMTP API
- SMTP Relay
- SMTP Service
- SPAM Filter Testing
- Scheduling Management
- Step-by-Step Wizards
- Sub-user API
- Subscription Tracking
- Substitution Tags
- Suppression List Management
- Testing Management
- Track Email Activity at User Level
- Two-Factor Authentication
- Unsubscribe Tracking
- View Statistics by Time Period
Q. Who are the typical users of SendGrid?
SendGrid has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does SendGrid support?
SendGrid supports the following languages:
English
Q. What type of pricing plans does SendGrid offer?
SendGrid has the following pricing plans:
Free, Subscription
Q. Does SendGrid support mobile devices?
We do not have any information about what devices SendGrid supports
Q. What other apps does SendGrid integrate with?
SendGrid integrates with the following applications:
Ambassador, Bitium, ChargeOver, Custora, Leftronic, LoginRadius, Net-Results, Oempro, SeamlessGov, Zapier
Q. What level of support does SendGrid offer?
SendGrid offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
I have been working with Sendgrid for more than 2 years and it really has been very helpful.
It's perfect when you need to send transactional mails, for example password recovery or notifications to users from your website. or custom marketing campaigns. You can implement on your App easily with his Full Documented API or via SMTP.
The free forever plan is perfect when you're starting a website or application and still do not have enough users. You can also easily upgrade your plan in order to get more emails monthly .
Recommended with closed eyes.