---
description: Detailed reviews on AtomX Live Chat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare AtomX Live Chat with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AtomX Live Chat Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [AtomX Live Chat](/software/2050579/live-chat)

# AtomX Live Chat

Canonical: https://www.getapp.ca/software/2050579/live-chat

> AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of AtomX Live Chat

\- Never miss a message using flexible email-based support management, providing an effortless transition from live chat to email, social and SMS requests. Track, prioritise and organise customer requests by assigning email tickets to the relevant department with automatic follow up emails and messages.

- Maximise efficiency and shorten resolution times using agent assist to suggest the most relevant answers from Canned messages. 

- Centralise business knowledge and resources using the knowledge base. Using custom CC templates, create how to articles for various audiences.

- Reduce customer wait time through smart routing and automatically assigning chats.

## About the vendor

- **Company**: AtomX Digital

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Catalan, Danish, English, European Portuguese, French, German, Hindi, Irish, Italian, Japanese, Korean, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Canada, China, Germany, India, Italy, Luxembourg, Nigeria, South Africa, Sri Lanka, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- Customizable Branding
- Email Management Software
- File Sharing Software
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)

## Alternatives

1. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24046 reviews)
2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1754 reviews)
3. [WhatsApp](https://www.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16298 reviews)
4. [Text Request](https://www.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.getapp.ca/software/8385/livechat) — 4.6/5 (1715 reviews)

## Links

- [View on GetApp](https://www.getapp.ca/software/2050579/live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/live-chat/> |
| en-AE | <https://www.getapp.ae/software/2050579/live-chat> |
| en-AU | <https://www.getapp.com.au/software/2050579/live-chat> |
| en-CA | <https://www.getapp.ca/software/2050579/live-chat> |
| en-GB | <https://www.getapp.co.uk/software/2050579/live-chat> |
| en-IE | <https://www.getapp.ie/software/2050579/live-chat> |
| en-NZ | <https://www.getapp.co.nz/software/2050579/live-chat> |
| en-SG | <https://www.getapp.sg/software/2050579/live-chat> |
| en-ZA | <https://www.getapp.za.com/software/2050579/live-chat> |
| pt | <https://www.getapp.com.br/software/2050579/live-chat> |
| pt-PT | <https://www.getapp.pt/software/2050579/live-chat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"AtomX Live Chat","description":"AtomXDigital Live chat is a multilingual NLP powered software providing top-tier support to customers and driving business outcomes.\nOur mission is to ensure that our clients never miss another customer message\nLive agents can reach customers across their preferred social channel including Audio and Video chat for a more personalised experience. \nAvailable in over 100 language translations","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae61b39b-fa38-4cf0-a720-332231e6859d.jpeg","url":"https://www.getapp.ca/software/2050579/live-chat","@type":"SoftwareApplication","@id":"https://www.getapp.ca/software/2050579/live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"operatingSystem":"Cloud, Apple, Windows, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"AtomX Live Chat","position":3,"item":"/software/2050579/live-chat","@type":"ListItem"}],"@id":"https://www.getapp.ca/software/2050579/live-chat#breadcrumblist"}]}
</script>