--- description: Detailed reviews on Shift4 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Shift4 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shift4 Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Shift4](/software/2050149/shift4-payments) # Shift4 Canonical: https://www.getapp.ca/software/2050149/shift4-payments Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/2050149/shift4-payments?page=2) > Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. > > Verdict: Rated **3.5/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 114 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Shift4 - **Location**: Allentown, US - **Founded**: 1994 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Shift4 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Data Security - Debit/Credit Card Processing - Electronic Signature - In-Person Payments - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Transaction Monitoring ## Integrations (2 total) - Meta for Business - Twitter/X ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.getapp.ca/directory/23/payment-management/software) ## Alternatives 1. [Stripe](https://www.getapp.ca/software/91015/stripe) — 4.6/5 (3353 reviews) 2. [PayPal](https://www.getapp.ca/software/91263/paypal) — 4.6/5 (26501 reviews) 3. [Venmo](https://www.getapp.ca/software/106635/venmo) — 4.7/5 (9296 reviews) 4. [Square Payments](https://www.getapp.ca/software/112251/square-payments-processing) — 4.7/5 (2695 reviews) 5. [Square Point of Sale](https://www.getapp.ca/software/91016/square-point-of-sale) — 4.6/5 (3032 reviews) ## Reviews ### "Great system, but still developing" — 4.0/5 > **Carlo** | *April 7, 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Our sales rep \[sensitive content hidden\] was excellent\! I also like how I can track everything and access it at anytime\! I like how it seems very futuristic and looks very slick. I also like how it is easy to use. > > **Cons**: Customer service can improve, when I call several times they seem not as knowledgeable and have to follow up everytime keeping me hold for a long time. I also do not like that they do not involve the sales rep and others when developing the menu for your resturant, the developers need to observe how a restaurant is run before they build it out. Every restaurant has different modifications and its import to tailor it similar to how it was on a previous platform. I also think the reports it gives you can get super confusing and it gives you al lot of excess information. > > Installing the system was great. Purchasing and getting questions answered from our sales rep \[sensitive content hidden\] , was fantastic\! When we initially launched we had to go back and fix a lot of the developers things they done with the menu for like 3 days. Then when I need just certain things from a daily report it gives me too much information and there is no way to tailor it to what we need and customer support does not help much as they don’t seem knowledgeable. ----- ### "New Launch" — 5.0/5 > **Andrea** | *June 19, 2023* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: \[sensitive content hidden\] has been our rep since day one. He was very patient as we slowly came to our decision to bring on SkyTab. \[sensitive content hidden\] is very responsive when I've reached out, and almost always has a solution. He's been on sight many times to make sure things are going smoothly. > > **Cons**: Some moderate quirks that are being worked out. The favorites screen omits an entire row unless you page over and back. Not sure why that's happening, but we need our favorites screen to be in-tact. Also, we can't make it default to the favorites screen and not the departments. A lot of the reporting is slightly difficult to sort through as well. When trying to print reports or transfer payroll to QuickBooks, it's a bit finicky. > > I've enjoyed working with \[sensitive content hidden\] and have enjoyed the system. As with any big technology upgrade, you learn new things every day. ----- ### "Misrepresentation" — 1.0/5 > **John** | *December 28, 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Nothing. They are a misleading company. I would not use. > > **Cons**: They hide the contract length and early termination fees for their contract via a website titled terms and conditions. No where on the agreement is any mention of contract length or fee for early termination. They also claim to have no escalation process so one person at Legal Support determines what happens. Do not us them. You will regret > > Awful Shady. No escalation process is ridiculous. ----- ### "We saw many….then came to believe\!" — 5.0/5 > **Rick** | *February 29, 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, and the customer support experience. Our Sales Rep. \[sensitive content hidden\] was fantastic, explained everything, was clear and upfront and very honest. Great working with him. > > **Cons**: Haven’t found anything yet that we don’t like to be very honest. > > It’s been fantastic\! We’ve gone through many POS systems over the years and by far, this has been the best. ----- ### "Best New POS for Mexican Restaurants" — 5.0/5 > **Emmanuel** | *November 20, 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We liked the cost and features. The upfront cost was basically free. We only pay a low monthly fee and get all the hardware and software included. Toast charged us for every single little thing and their contracts are predatory. Constant rate hikes and they force you to buy their hardware and software. > > **Cons**: Still waiting for them to update their software and training website to Spanish. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/2050149/shift4-payments?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2050149/shift4-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data