--- description: Detailed reviews on RAPID based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare RAPID with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RAPID Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Chiropractic Software](/directory/809/chiropractic/software) > [RAPID](/software/2050077/rapid) # RAPID Canonical: https://www.getapp.ca/software/2050077/rapid Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2050077/rapid?page=2) > ACOM Health RAPID is a cloud-based EHR and practice management software, which helps chiropractors manage cash flow, auto-post insurance payments, record patient data, and process billing across multiple locations. > > Verdict: Rated **4.4/5** by 149 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 149 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ACOM - **Location**: Long Beach, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing Details**: Pricing starts at $199/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Appointment Management - Billing & Invoicing - Charting - Claims Management Software - Confirmations/Reminders - Customizable Templates - For Chiropractors - HIPAA Compliant - Healthcare Compliance - Inventory Management Software - Multi-Location - Outcome Assessment Tools - Patient Management Software - Patient Records Management - Reporting & Statistics - SOAP notes ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Chiropractic Software](https://www.getapp.ca/directory/809/chiropractic/software) ## Alternatives 1. [ChiroTouch](https://www.getapp.ca/software/105151/chirotouch) — 4.0/5 (1084 reviews) 2. [Genesis Chiropractic Software](https://www.getapp.ca/software/113071/genesis-chiropractic-software) — 4.5/5 (310 reviews) 3. [ChiroHD](https://www.getapp.ca/software/2039467/chirohd) — 4.8/5 (132 reviews) 4. [ChiroFusion](https://www.getapp.ca/software/103733/chirofusion-complete-practice-management) — 4.7/5 (589 reviews) 5. [CHIROSPRING](https://www.getapp.ca/software/2045931/chirospring) — 4.9/5 (185 reviews) ## Reviews ### "Fabulous EHR Software with all the support you could ever need" — 5.0/5 > **Bill** | *December 15, 2015* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I was first introduced to ACOM Rapid software a little over 1 year ago. I always knew it was a great product, and was made even more aware of the outstanding choice our office had made in EHR software as I attended training conferences and listened to all the problems others were having that did not use ACOM. The ease of use is second to none. Functional Outcome Assessments are linked to the note making treatment plans a breeze to document. ACOM has Medicare compliance down to the push of a button. 30 Day FOA and treatment plans for PQRS are scheduled with an alert for each patient that can be quickly printed in an Excel Spreadsheet sorted by Lat name to enable front office personnel to schedule each and every patients' appointment whether medicare or insurance with exactly what is required for compliance effortlessly without error every time. Meaningful Use is tracked making compliance a breeze. ACOM has though of everything to make your office compliance and documentation as effortless as possible. This is truly an OUTSTANDING Product\!\! > > **Cons**: There is nothing that I do not like about this product. When I do have a beneficial suggestion, or an issue their support staff is second to none. They are always ready to listen help and will often call you to tell you when your suggestion will be implemented. When you cannot explain what is happening, in a flash they will set up on a "SCREEN SHARE" and watch what is going on on your computer and then use that for a teaching opportunity to help you learn or take advantage of a feature. Again There is NOTHING that I do NOT like about this product or their support staff. ----- ### Review — 5.0/5 > **Clayton** | *May 31, 2013* > > I am a Chiropractic Physician with 30 years of experience with office software (some good, some not so good\!). I had the opportunity to become associated with RAPID Documentation software in its developmental stage about 10 years ago. As my practice is restricted to trauma care and medico - legal cases, I was always looking for flexible, adaptive, and easy to use software as clear documentation is critical. I stopped searching when I began using RAPID. The beauty of the system is the easy flow structure that is completely customizable. RAPID works flawlessly with voice recognition software, which allows me to dictate directly into the note system whenever I need. The blend of point and click speed, useful for many daily encounter notes, with the ability to go to straight dictation for more complex and individual notes is wonderful. My practice is almost completely a referral practice. I am proud to say that even though my office only generates a handful of referrals from the office to attorneys every year, the three chiropractors at the office remain very busy every day from the patients referred to the office. It is my opinion that the quality of care we provide to the patient and the quality of documentation generated by RAPID, results in this one way referral practice. All the “marketing” in the world will not develop a consistent referral based practice if you do not provide a high quality product to back it up. Prior to using RAPID, I spent thousands of dollars a year on dictation transcription. I paid for the software in less than a year when I switched over. Slow turnaround time on documentation was also an issue that was solved by RAPID. The learning curve for the software was not painful, like many other programs, and was picked up quickly by the doctors and the staff. Consumer friendly support is a big plus with RAPID. The organization understands the importance of customer satisfaction. The technicians are well trained. About the only time I use the technicians, however, is to install the program on a new computer as the older ones have been replaced over the years I have used RAPID\! I cannot imagine my practice without RAPID software. If you are looking for a great product, I would give RAPID my highest recommendation. ----- ### Review — 2.5/5 > **Leo** | *May 6, 2013* > > I did look at a number of programs before purchasing ACOM RAPID software in 12/11. RAPID seemed to have a good thorough documentation program that was fully compliant with the HiTech act and allows you to monitor your meaningful use easily. Installation was easy. Implementation was also fairly easy, there was just a normal learning curve as with any new program. Their training is a bit laborious but it also seems to be very complete. However, after using the software I became aware of a number of areas that I am unhappy with. First and foremost was the lack of free form text fields. I realize everyone likes dropdown menus and click to complete software, but that doesn't always allow for accurate or complete documentation. As a reviewer, it is very easy to spot these automated mutated findings in reports. While useful at times, they are often overused and do not give you a good record of what is going on. To their credit, ACOM did put free form texts in all areas of the daily notes and most of the areas in the examination. The one area where they did not, the orthopedics section of the exams, is arguably the one area that needs it the most. This is a major weakness in the program. You almost never see a truly positive orthopedic test as defined in the test's description. Most of the time, there is a variant of the positive test with pain perhaps generated in a different location than the classical positive test. Being unable to accurately describe this in the note can undermine the author's credibility. ACOM's answer was that you can just edit it in the Word file that it creates. This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available. This is enough of an issue that, had I realized how bad it is when I purchased the program, I would not have bought it. I was going to buy the practice management software as well, but elected not to unless this fault is corrected. Given the very high price of this program, this problem should not exist. Prior to ACOM we used ChiroPulse for documentation. This program is not HITEH compliant, so we switched. ----- ### "My point of view" — 4.0/5 > **Mehran** | *February 10, 2017* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Self-check in documentation part is really easy and fast > > **Cons**: 1. Does not allow electronic faxing, reports can't automatically be faxed to attorneys or adjusters. 2. Does NOT include unlimited data usage, you have to buy more storage after certain GB, but other systems are completely free \& unlimited 3. Does not allow direct integration with web exercises or Naomi x-ray software, can not incorporate x-rays to patient's report 4. PM portion and billing system is complicated, so many screens and clicks 4. Comparing to other software's, it's expensive, you have to pay more for every little addition such as advertising \& emailing patients, texting to patients about missed appointments, ... 5. The rapid doc does not sync with other billing software, meaning if you don't like their PM/billing portion, you are stock. 6. Pain diagram at the self-check in portion can be improved since it does not completely explain patient's pain location. > > We have been using ACOM since 2013, the self check-in option is great for patient, it also comes in Spanish ----- ### "My Perception" — 5.0/5 > **Vicki** | *March 19, 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze. > > **Cons**: The print out of the receipt is a little hard to understand for a lot of our patients. Maybe less is more. There is no alert for when patients run out of visits, even though it's counting down in Authorizations. > > What makes it exceptional is the support if an issue arises. I'm made to feel that no question is too dumb or insignificant. \[SENSITIVE CONTENT HIDDEN\] is the best. We love her. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2050077/rapid?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2050077/rapid) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data