---
description: Detailed reviews on Orbox based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Orbox with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Orbox Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Orbox](/software/2049808/orbox)

# Orbox

Canonical: https://www.getapp.ca/software/2049808/orbox

> Orboxis a fully customizable IP-PBX solution, designed for any type of company that intends to manage their communications.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Orbox

Have access to all the actions in real time and keep an eye on key performance indicators.
/ Control panel –you can see all the calls in real time
/ CDR Statistics
/ ExtensionSummary

Manage all your business communications (even different offices) through a single platform, using your VOIP phones, without any extra efforts needed.

With Orbox, it´s easy to setup an auto attendant, create a friendly message and create IVR menus, so that the call is redirected to the most knowledgeable agent. 
/ Follow me
/ IVR Menus
/ MusiconHold/Phrases
/ Auto Attendant

Real-time data and statistics. .
Orboxallows you to identify anything that needs to be improved, keeping costs down and users delighted.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orbcom
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Portuguese
- **Available Countries**: Portugal

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Call Distribution
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Routing
- Chat/Messaging
- Fax Management
- IVR
- Inbound Call Center
- Mobile Access
- Multi-User Collaboration
- Outbound Call Center
- PBX
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Category

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software)
- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software)
- [Business Phone Systems Software](https://www.getapp.ca/directory/1099/business-phone-systems/software)

## Alternatives

1. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)
2. [JustCall](https://www.getapp.ca/software/2047760/justcall) — 4.1/5 (223 reviews)
3. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
4. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews)
5. [Dialpad](https://www.getapp.ca/software/103849/dialpad-sell) — 4.2/5 (562 reviews)

## Reviews

### "Good software" — 4.0/5

> **Fernando** | *November 5, 2020* | Mechanical or Industrial Engineering | Recommendation rating: 6.0/10
> 
> **Pros**: The software works well and the price is ok.
> 
> **Cons**: The software could be more userfriendly
> 
> Good.

## Links

- [View on GetApp](https://www.getapp.ca/software/2049808/orbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/orbox/> |
| en-AE | <https://www.getapp.ae/software/2049808/orbox> |
| en-AU | <https://www.getapp.com.au/software/2049808/orbox> |
| en-CA | <https://www.getapp.ca/software/2049808/orbox> |
| en-GB | <https://www.getapp.co.uk/software/2049808/orbox> |
| en-IE | <https://www.getapp.ie/software/2049808/orbox> |
| en-NZ | <https://www.getapp.co.nz/software/2049808/orbox> |
| en-SG | <https://www.getapp.sg/software/2049808/orbox> |
| en-ZA | <https://www.getapp.za.com/software/2049808/orbox> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Orbox","description":"Orbox is an IP-PBX solution, developed to help manage all communications, with advanced tools that allow to control and manage all calls in real time. Designed for it managers, customer service managers or contact center managers that intend to have full visibility over all calls and improve customer experience.\n\nWith an user friendly platform, you can add/edit extensions, setup call flows, IVR-menus or Conference Rooms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6c6b0081-60d5-48d7-b394-12463d1c2982.png","url":"https://www.getapp.ca/software/2049808/orbox","@id":"https://www.getapp.ca/software/2049808/orbox#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.getapp.ca/software/2049808/orbox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Orbox","position":3,"item":"/software/2049808/orbox","@type":"ListItem"}]}]}
</script>