--- description: Detailed reviews on Siebel CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Siebel CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Siebel CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [MRM Software](/directory/1053/mrm/software) > [Siebel CRM](/software/2049676/siebel-crm) # Siebel CRM Canonical: https://www.getapp.ca/software/2049676/siebel-crm Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2049676/siebel-crm?page=2) > Siebel CRM is a marketing resource management software designed to help businesses in the transportation, utilities, finance, manufacturing, and other sectors manage customer relationships and marketing campaigns. The platform enables administrators to collaborate across departments on sales forecasting and order management processes. > > Verdict: Rated **4.1/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 51 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Oracle for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Planning - Resource Management Software ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [MRM Software](https://www.getapp.ca/directory/1053/mrm/software) ## Alternatives 1. [Smartsheet](https://www.getapp.ca/software/10391/smartsheet) — 4.5/5 (3482 reviews) 2. [Wrike](https://www.getapp.ca/software/9964/wrike) — 4.4/5 (2887 reviews) 3. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews) 4. [Marmind](https://www.getapp.ca/software/133459/marmind) — 4.2/5 (62 reviews) 5. [Asana](https://www.getapp.ca/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "A lot of fuctionalities" — 5.0/5 > **Athina** | *December 11, 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It is very modular and can fit to your needs. > > **Cons**: Probably you will need an engineer to initialize it at the beginning ----- ### "Part of Siebel MRM Development / Implementation Team" — 4.0/5 > **SUJEET** | *February 21, 2018* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of Usage for End Users - Offers unique interactive assistance called Help that helps speed user training, increase user adoption, and enforce best practice Efficient Project Management and Collaboration - Provides robust project management capabilities that help marketers ensure that tasks are captured and communicated to everyone who needs to see them and critical deadlines are met. Real-Time Financial Insight and Reporting - Empowers all users in the marketing organization to be more effective by providing near real-time visibility into marketing performance and spending status through integrated analytic dashboards and reports that are tailored to their specific business needs. Improved Budgeting and Expense Management - Prepare and manage budget requests across different levels of the marketing hierarchy, including organization, plan, brand or product line, industry, and geography Workflow-Driven Approvals and Activities - Using the application's approval workflow process, users can circulate, review, and approve important marketing items, including proposed marketing plans and tactics, budget requests, and marketing content Collaboration with Third Parties - provides a Partner Portal to help manage key partners and agencies collaborating in the overall marketing process > > **Cons**: Higher Upfront Cost On-premise systems are classified as CAPEX (Capital Expenditure) i.e. require large upfront purchase. On top of it perpetual maintenance costs to ensure support and functionality upgrades. Longer implementation times On-premise implementations take longer due to the time needed for complete installations on servers and each individual computer/laptop. Ongoing maintenance With an on premise system, you are responsible for maintaining server hardware and software, data backups, storage and disaster recovery. This can be an issue for smaller companies who have limited budgets and technical resources. > > Gained deep understanding of Organizations Marketing life cycle. Siebel MRM out of the box functionalities are good fit for most of the Organizations marketing process like Budget Management, Campaign Management, Event Management etc. It has key features like - Improve management with a common platform across brands and regions. Gain visibility into marketing spending and performance across the enterprise. Automate key marketing processes. Improve quality with best practice processes. Improve budgeting and planning with standardized processes and metrics. Optimize marketing investments with insight into past performance. ----- ### "I use Siebel on a daily basis\!" — 3.0/5 > **Verified Reviewer** | *March 8, 2018* | Pharmaceuticals > > **Pros**: Scalable and pretty robust. Should be Much more on graphical user interface. Ease of navigation. Very accessible. > > **Cons**: If you are solely looking for Siebel CRM Integration, you are set, otherwise, look elsewhere. Support that it provides. Not fast enough. ----- ### "Quality Eng" — 5.0/5 > **Earl** | *October 2, 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Great dashboard visibility. Can integrate live charts. Can be used to plan next years objectives and tactical plan. > > **Cons**: Not really a software con, but it ultimately is GIGO which is a human factor. > > Improved KPIs with associated cost savings. Can be used in any Dept. with KPIs. ----- ### "Great for tracking cases" — 4.0/5 > **Richard** | *January 4, 2020* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I love how you have a lot of options to track as much info as possible when opening a case. I also like how you can associate a case with a case that's already been opened and get notified when the parent case gets updated. > > **Cons**: The software is not easy to learn. Most companies do have a training course which helps a bit however at the end of the day you will have to learn through trial and error. The system can also get a bit messy when opening child cases which in turn allows you to open child cases for those cases and you cannot close the parent case until the child case gets closed. > > Siebel is not easy to learn however once you learn it can be a very good system to keep track of your cases. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/2049676/siebel-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2049676/siebel-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data