FileCenter
About FileCenter
FileCenter is your fastest path to organized documents. It's easy to install, learn and use. FileCenter runs on your Windows PC and uses the Windows file system, NOT complex databases. It combines easy scanning and file organization with a built-in PDF editor (no more need for Adobe). It also includes OCR, search, and integration with Cloud services and the programs you already use. Feature-for-feature, it delivers at a price the competition can't touch. Get your Free Trial! Call 801-722-7098.
FileCenter is helps businesses of all sizes in finance, legal, insurance, manufacturing, and other industries streamline processes related to electronic filing, document scanning, collaboration, and more from within a unified platform.
FileCenter integrates with several third-party data storage applications, including DropBox, Google Drive, and OneDrive. It offers a white-labeled client portal which lets staff members securely share and collaborate on documents with multiple stakeholders. It also lets team members convert files from multiple formats to PDF.
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Reviews
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- Industry: Design
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome Software - great replacement for Neat!
Reviewed on 2021-02-15
Overall it has been very positive. When I have had issues, support has been quick to fix. They...
Overall it has been very positive. When I have had issues, support has been quick to fix. They have been open and responsive to product suggestions, and I feel as a customer that they value and appreciate us.
Pros
I ended up switching to FileCenter from Neat Software as Neat was getting too expensive and I found it very slow to log receipts/etc.
I like that File Center keeps the files and receipts on your computer (easy to sync between different devices using Google Drive or other Cloud Services). You can set up your boxes and drawers however you want. I also like that DMS, Receipts, & Automate are all in the same software and in the preferences you can "hide" the ones you don't have - that way all my files and workflow can be accessed via FileCenter.
It is easy to navigate files and folders, and I love the folder templates. Building reports and inputting receipts is a lot faster in FileCenter than it is in Neat Software, and I was able to file my taxes a lot faster!
Support has largely been fast and helpful. This is a smaller company than Neat, so sometimes interaction with the team in their community groups takes awhile to hear from, but one gets the sense that they really are interested in what their customers want and need.
Cons
There is a delay in switching between receipt boxes/drawers as you wait for it to load. Once you are in it is fast - but it would be nice if the load time is a bit faster. This might be because I am using a Cloud Drive as the source for my files.
There are also a few bugs (persistent settings preferences that don't save) that we have been waiting for awhile to be fixed - however the software updates themselves come regularly.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
File Center Keeps Documents in One Place
Reviewed on 2024-07-15
Pros
I like FileCenter because I can easily locate all of my files. Most of the time when I save a file on my computer, I have a difficult time locating it, but with this software, I can find it quickly.
Cons
The thing I didn't like about FileCenter is that it was a free trial and I had to buy it. I wish it was just free.
Response from Lucion Technologies
Deloris,
Thank you for taking the time to share your thoughts on FileCenter! We're thrilled to hear that you're finding it helpful for organizing and locating your files easily. Our goal is to make file management as simple and efficient as possible, so it's great to know the software is working well for you.
We understand that the transition from a free trial to a paid version can be a bit of a letdown. The trial is designed to give users a full experience of what FileCenter has to offer before making a purchase decision. The licensing fees help us continue to provide updates, new features, and the support that ensures FileCenter remains a valuable tool for our users.
We truly appreciate your feedback and hope you continue to enjoy using FileCenter. If you have any suggestions on how we can improve, or if there's anything else you'd like to share, we'd love to hear from you!
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
FileCenter Continually Freezes, No Tech Support
Reviewed on 2024-08-15
I started using FileCenter in 2013 and have renewed the license every year since. However, this...
I started using FileCenter in 2013 and have renewed the license every year since. However, this year (2024), their program stopped working entirely. It continually freezes and does not respond to any commands. The program cannot be closed from within the program window (the "x"), and has to be forcibly shut down via the Task Manager. While it's frozen, the Task Manager flashes red for file manager, indicating that it is using 20% of the CPU resources. No other program on the program is malfunctioning. FileCenter tech support is worthless and insists it's not their program but my computer that's the problem. Wrong. the old Windows File Explorer does not freeze, nor does any other program. FileCenter is a lemon program. Don't waste your money.
Pros
Helpful in quickly moving, renaming, working with multiple files.
Cons
The program started to continually freeze and had to be forcibly shut down from Task Manager. It is completely non-responsive.
Response from Lucion Technologies
Paul,
Thank you for your feedback and for being a loyal FileCenter user since 2013. I’m truly sorry to hear about the issues you’ve been experiencing. It sounds frustrating, and I want to make sure we address this properly.
I noticed that during your last support session, you mentioned using Kaspersky Anti-Virus, which we know can sometimes interfere with our software and others. After that session, you mentioned that the issue seemed to improve, so I'm sorry to hear it's persisting.
We’re committed to getting this resolved for you. If you're open to it, we'd love to investigate further and help find a solution. Please feel free to reach out directly.
Best regards.
Kevin Anderson
President
- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
file center a great service for professionals
Reviewed on 2023-01-11
Pros
i like how easy it is to submit document and have my clients see my files. i also like how its easier to find them.
Cons
file center is not best when first starting out once you get the basics its very useful.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simply the best for the price
Reviewed on 2020-05-20
Customer service has always been excellent.
It is one of the pieces of software that I have...
Customer service has always been excellent.
It is one of the pieces of software that I have recommended to many other small business owners.
Pros
I've used this steadily for over 10 years now and find it indispensable in getting rid of old paperwork. The fact that it uses it's own interface which also works with the windows file system is the main reason I bought it. Getting tied into proprietary software filing systems if I later switched to something else was not something that was acceptable.
It is simple to set up and use, works like a charm, and is constantly being improved. The yearly upgrade price (around $40 for my version) is very fair and allows them to stay in business.
Since the initial backers were from the legal profession, there are a lot of features designed for that market but they do not detract from my using it at all.
It works like a charm with my Epson ES-500W scanner.
Cons
I know this is being picky but some years ago they took out the button that would quickly do a two page scan. I really liked that feature.
Now that I have seen their Receipts software, I would love it if they could integrate some of it's features so I could use scanned names, invoice dates, etc for naming files. This is not a con but it would be nice.
FileCenter FAQs
Below are some frequently asked questions for FileCenter.Q. What type of pricing plans does FileCenter offer?
FileCenter offers the following pricing plans:
- Starting from: US$99.95/one-time
- Free Trial: Available
It's also available at $199/license & $299/license with additional features
Q. Who are the typical users of FileCenter?
FileCenter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does FileCenter support?
FileCenter supports the following languages:
English
Q. Does FileCenter support mobile devices?
FileCenter supports the following devices:
Q. What other apps does FileCenter integrate with?
FileCenter integrates with the following applications:
Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, amberSearch
Q. What level of support does FileCenter offer?
FileCenter offers the following support options:
Email/Help Desk, Phone Support, Chat
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