---
description: Detailed reviews on GemEx App based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare GemEx App with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GemEx App Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [GemEx App](/software/2049617/luna)

# GemEx App

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> GemEx App (formerly Luna): Your Ultimate Workplace Companion.  A white label workplace experience app to effortlessly navigate your workplace. Core modules include Book, a smart reservation system. Mix and match modules also include Find, Events, Travel and Help \&amp; Support.
> 
> Verdict: Rated **4.2/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of GemEx App

Efficiency Enhancement: Streamline your workday by accessing schedules, notifications, and resources all in one place, reducing time spent on manual tasks.&#10;&#10;Seamless Resource Booking: Instantly find and book meeting rooms, desks, parking spaces, and more, eliminating the hassle of searching for available resources.&#10;&#10;Navigation Simplification: Easily locate and navigate to resources within your workplace, saving time and reducing confusion.&#10;&#10;Comprehensive Information Hub: Access vital information like emergency services, WiFi setup, local amenities, and transportation details conveniently from the app.&#10;&#10;Swift Issue Resolution: Report workplace issues directly to the facilities team, ensuring prompt resolution and a well-maintained workspace.&#10;&#10;Continuous Improvement: Provide feedback on spaces and facilities, contributing to ongoing enhancements and a better user experience.&#10;&#10;Instant Assistance: Get quick answers to common queries or submit personalised questions for tailored support from app admins.&#10;&#10;Event Organisation: Stay informed about corporate events and social gatherings, keeping track of details effortlessly.&#10;&#10;Efficient Collaboration: Locate and connect with colleagues easily, facilitating smoother team collaborations and interactions.&#10;&#10;Optimised Workspace Utilisation: Check desk availability, ensuring quiet workspaces or accommodating team bookings effectively.&#10;&#10;Productive Work Environment: Experience a frictionless workflow, enhanced productivity, and a well-managed workplace environment.&#10;&#10;GemEx App: Designed to streamline workflows, improve workspace utilisation, and enhance overall user experience, making it an indispensable tool for optimising your workplace activities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 12 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SPICA Technologies
- **Founded**: 2015

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Brazil, Canada, Denmark, Finland, Germany, India, Ireland, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sri Lanka, Sweden and 3 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Categorization/Grouping
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Desk Availability Schedule

## Integrations (11 total)

- Google Workspace
- Jira
- Kontent.ai
- Microsoft 365
- Microsoft Azure
- Microsoft Teams
- Pointr
- Slack
- Tableau
- ZetaSafe
- akenza

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software)

## Related Categories

- [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software)
- [Meeting Room Booking System Software](https://www.getapp.ca/directory/1559/meeting-room-booking-system/software)
- [Desk Booking Software](https://www.getapp.ca/directory/3840/desk-booking/software)

## Alternatives

1. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1005 reviews)
2. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
3. [Clearooms](https://www.getapp.ca/software/2053213/clearooms) — 4.7/5 (218 reviews)
4. [OfficeSpace](https://www.getapp.ca/software/114871/officespace-software) — 4.9/5 (55 reviews)
5. [Optix](https://www.getapp.ca/software/2078471/optix-1) — 4.8/5 (60 reviews)

## Reviews

### "Excellent Product" — 5.0/5

> **Sallie** | *December 17, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to navigate and understand with minimal instruction needed
> 
> **Cons**: The message that appears in the top  right hand corner to confirm you have made a change, it stays there too long, when changing parameters on several sites, this is very annoying\!
> 
> Good graphics and easy to use so overall an excellent experience

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### "Gemex Review" — 4.0/5

> **Lisa** | *December 17, 2024* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: When it works  properly the information is amazing
> 
> **Cons**: Its speed and easiness to use and read and to get reports from
> 
> Up and down but that was  more to do with the location than the units

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### "Terminally Flawed" — 1.0/5

> **Simon** | *January 14, 2025* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Pros**: Reporting toolset has the potential to be a strategic asset - undermined by poor data capture reliability
> 
> **Cons**: 1) Initial setup failed to adequately consult with a broad enough set of stakeholders to establish the business need and ensure sufficient understanding of the benefits that could be delivered. Result was the setup was badly flawed from the outset.&#10;2) Gateways are an unmitigated disaster - across an estate of five large buildings not one has had a complete set of working Gateways in the past five years. The impact of this has been to totally undermine the quality of the data whenever I tried to convince sceptical stakeholders that they didn't need the space they were using.
> 
> The App in itself has many positive features and considerable flexibility to be a powerful tool in estates management and strategy.&#10;BUT&#10;Navigation is clunky when addressing it's more detailed features eg average and peak usage of a particular floorplate over an extended period.&#10;When the base data has large gaps - see coment about gateways - the App is worse than useless because it provides a distorted view of the truth.&#10;The roll-out of the 3g to 4g update without any consultation was woeful: we are an IT outsourcer and if we treated our customers that way we'd be out of business in six months.&#10;After a five year relationship we have taken the easy decision to terminate our relationship

-----

### "Awesome GemEx" — 5.0/5

> **Davy** | *December 17, 2024* | Commercial Real Estate Software | Recommendation rating: 10.0/10
> 
> **Pros**: Having on the go access to the facility and its resources.
> 
> **Cons**: Easy to use and very convenient, less hassle.
> 
> GemExp provides a sort of one stop shop for all things reserves.

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### "Steve's GemEx review" — 5.0/5

> **Steve** | *June 19, 2024* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: It's quick and easy to check available resources for staff wanting to make bookings
> 
> **Cons**: The feature to make bookings on GemEx no longer works
> 
> Simple and easy to use. No guide given but worked out how to use after trial and error

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## Links

- [View on GetApp](https://www.getapp.ca/software/2049617/luna)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2049617/luna> |
| de-AT | <https://www.getapp.at/software/2049617/luna> |
| en | <https://www.getapp.com/collaboration-software/a/luna/> |
| en-AE | <https://www.getapp.ae/software/2049617/luna> |
| en-AU | <https://www.getapp.com.au/software/2049617/luna> |
| en-CA | <https://www.getapp.ca/software/2049617/luna> |
| en-GB | <https://www.getapp.co.uk/software/2049617/luna> |
| en-IE | <https://www.getapp.ie/software/2049617/luna> |
| en-NZ | <https://www.getapp.co.nz/software/2049617/luna> |
| en-SG | <https://www.getapp.sg/software/2049617/luna> |
| en-ZA | <https://www.getapp.za.com/software/2049617/luna> |
| es | <https://www.getapp.es/software/2049617/luna> |
| es-CL | <https://www.getapp.cl/software/2049617/luna> |
| es-CO | <https://www.getapp.com.co/software/2049617/luna> |
| es-MX | <https://www.getapp.com.mx/software/2049617/luna> |
| fr | <https://www.getapp.fr/software/2049617/luna> |
| fr-BE | <https://fr.getapp.be/software/2049617/luna> |
| fr-CA | <https://fr.getapp.ca/software/2049617/luna> |
| nl | <https://www.getapp.nl/software/2049617/luna> |
| nl-BE | <https://www.getapp.be/software/2049617/luna> |
| pt | <https://www.getapp.com.br/software/2049617/luna> |
| pt-PT | <https://www.getapp.pt/software/2049617/luna> |

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