--- description: Detailed reviews on Ecotrak Facility Management Software based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Ecotrak Facility Management Software with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ecotrak Facility Management Software Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Facility Management Software](/directory/323/facility-management/software) > [Ecotrak Facility Management Software](/software/2049566/ecotrak) # Ecotrak Facility Management Software Canonical: https://www.getapp.ca/software/2049566/ecotrak Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2049566/ecotrak?page=2) > Facility Management Software for businesses in various industries > > Verdict: Rated **4.4/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ecotrak Facility Management Software Mobile app available Operator-first focus Automate \& customize workflow Communicate with all your service providers Real-time asset lifecycle tracking Tracks history with full details to see trends Monitors total spend Repair versus replace scenarios Warranty monitoring Data and Analytics ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 22 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ecotrak ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Pricing is by number of locations. Contact our business development team for a personalized quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Barcoding/RFID - Billing & Invoicing - Commercial Properties - Contract/License Management - Customizable Reports - Data Import/Export - Document Management Software - Document Storage - Equipment Maintenance Software - Equipment Management - Equipment Tracking - Facility Asset Management - Facility Scheduling ## Integrations (3 total) - Oracle Aconex - Ottimate - Restaurant365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software) ## Related Categories - [Facility Management Software](https://www.getapp.ca/directory/323/facility-management/software) - [CMMS Software](https://www.getapp.ca/directory/131/cmms/software) - [Building Maintenance Software](https://www.getapp.ca/directory/317/building-maintenance/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) ## Alternatives 1. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1024 reviews) 2. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (750 reviews) 3. [Fracttal One](https://www.getapp.ca/software/111631/fracttal) — 4.6/5 (1773 reviews) 4. [UpKeep](https://www.getapp.ca/software/105965/upkeep) — 4.6/5 (1322 reviews) 5. [Simpro](https://www.getapp.ca/software/91468/simpro-enterprise) — 4.0/5 (145 reviews) ## Reviews ### "Ecotrak and Del Taco" — 5.0/5 > **Marc** | *September 10, 2021* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The Ecotrak system has allowed us the ability to customize the platform to work for our needs and requirements and not the other way around. The adaptability of this platform allows us to not only enhance our processes but gives us the ability to change these processes when it is necessary with little effort. > > **Cons**: As with any software platform, there have been several glitches that have created more work for our department. That being said, the system has never inhibited our ability to ensure service for our locations. > > Since our beginning with Ecotrak, the facilities department has been able to gain more insight into the state of our locations. We can review trends with equipment and vendors to change what is needed to ensure we are progressing and traveling down the right path. We have the ability to create reports that aid us in our decision-making processes. We can more easily move from service request creation to invoice approval with the necessary information all in one platform. The system has enabled us to work closely with other departments and provide them the information they need from us with ease. We have been able to more efficiently help our field OP’s teams with their issues and get them resolved rapidly. All in all, we have become more efficient with this system. ----- ### "The best Facility Management Software on the market" — 5.0/5 > **Steve** | *August 17, 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ecotrak is incredibly valuable for my facilities and construction teams to place and track service requests. I've used several CMMS systems in my career and Ecotrak is the most operator friendly system. The system tracks facility equipment, service providers and spend across all my locations. Ecotrak helps me organize and manage over 1,000 work orders and locations a week. My service providers love working in the app and are not charged for using the system. > > **Cons**: My company took awhile to switch from Service Channel to Ecotrak however, the implementation team made it such an easy, seamless transition. I wish I would have made the switch sooner\! > > Overall it has been a positive experience that has saved me tons of time and money. I've received some of the best support from Ecotrak. ----- ### "Not what was advertised" — 3.0/5 > **Ann** | *January 13, 2023* | Business Supplies & Equipment | Recommendation rating: 2.0/10 > > **Pros**: Well if it did what it is supposed to do, it would really be cool. I can completely understand the appeal of being able to track warranty information and keep track of your maintenance. > > **Cons**: Here is the big problem for customers using Ecotrak. For a service that is supposed to track warranty, it is too limited to be truly useful. You see, each vendor is only allowed to enter one warranty term. I guess there are some vendors who can offer a single warranty term for ALL the products they offer, but most vendors just can't. So here we are entering stuff into Ecotrak because our customer asked us to do so, and all of it is pretty much meaningless. Hey if we could enter in the correct warranty term for an item we sold them today, that would be so awesome, but no. Multiple items on the same invoice could each have different warranties you see. So all of this warranty tracking work is pretty much useless. Another big issue? The supposed labor savings are not as significant as advertised because now a lot of the labor has been delegated to vendors and to operations personnel who now must spend hours sitting at a desk typing stuff into Ecotrak instead of running the restaurants. For vendors, we must expend a LOT more labor to maintain the Ecotrak system. We have to train people to use Ecotrak. Most of our customers don't use Ecotrak thank goodness, but it is a pain that all Ecotrak invoices require special handling. Supporting Ecotrak also inhibits our own efforts to further automate our own processes. And now, as if all of this weren't bad enough now Ecotrak wants us to pay them $1 an invoice in return for all of this? Really? > > Dismal, labor intensive, and now I am extremely angry that we are being told we must now pay per invoice for a system that was supposed to be free for vendors. ----- ### "EcoTrak is a must have for Restaurants" — 5.0/5 > **Peter** | *August 3, 2021* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: asset based system so you can track every piece of equipment in your locations and then data mine the costs and other aspects needed to meet Accountings needs for budgets and costs. > > **Cons**: Like any other computer based systems, EcoTrak does have system glitches that arise but they work quickly to resolve them. > > I have used ServiceChannel and EcoTrak in my business life and EcoTrak has done a great job in creating a CMMS that tracks every item that you want databased. Priced so vendors are saddled with huge costs to invoice directly into Ecotrak like other systems. ----- ### "Kura Sushi Review" — 5.0/5 > **Jason** | *August 20, 2021* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I love that this software gives you so many abilities to build and setup every part of facilities management. Its very simple to use and the processes are great. Being able to track work orders, invoices, assets, vendors, budgets, R\&M, proposals, equipment, inventory and costs, is AMAZING\!\!\! You guys have done an excellent job developing an amazing facilities management system. > > **Cons**: I feel the location/map piece of the vendor needs to be on there. Vendors need to have a radius that's within a mile of the check-in check-out of location/job. This is needed to hold them accountable for hours and locations. There is a lot of information and categories to this software, so its a lot to learn. Maybe can improve a little on the user friendly aspect. For some users, it is difficult and a lot to process. > > My experience has been so great\! The software is amazing and helps be run my department so much more efficiently and effectively. Your team is so amazing, helpful and AWESOME\!\!\! \[SENSITIVE CONTENT\], has provided so much knowledge and support for my company and team. She is AMAZING\! From the top down, everyone I've worked with and met, is wonderful and a pleasure to work with. Thank you for all your support and training. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2049566/ecotrak?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2049566/ecotrak) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data