Cemantica
About Cemantica
Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one.
The customer journey management platform offers 3 modules:
1. The journey mapping tool, for creating journey maps, customer personas, and projects.
2. Customer experience (CX) program with project management and integrated action planning functionality.
3. VoC integration, which integrates real-time customer feedback to drive journey analytics and link return on investment (ROI) to CX improvements
Key benefits of Cemantica
Cemantica empowers organizations gain a better, deeper understanding of customer needs and behaviors, turning those insights into profitable opportunities to improve customer experiences and achieve your business goals through the entire relationship lifecycle.
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Cemantica FAQs
Below are some frequently asked questions for Cemantica.Q. What type of pricing plans does Cemantica offer?
Cemantica offers the following pricing plans:
- Starting from: US$24.00/month
- Pricing model: Subscription
- Free Trial: Available
We have 3 different packages Standard: $24 per user per month Expert: $59 per user per month Enterprise: $106 per user per month
Q. Who are the typical users of Cemantica?
Cemantica has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Cemantica support?
Cemantica supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Cemantica support mobile devices?
Cemantica supports the following devices:
Q. What other apps does Cemantica integrate with?
Cemantica integrates with the following applications:
Acumatica, Asana, CRM_, Docusign, Dropbox Business, Eventbrite, FreshBooks, Freshdesk, GitHub, Gmail, GoToMeeting, GoToWebinar, Google Workspace, Intercom, Jira, Mailchimp, Marketo Engage, Marketo Sales Connect, Medallia Experience Cloud, Microsoft 365, Microsoft Dynamics 365 Customer Voice, Microsoft Power Apps, Microsoft Power BI, Pinterest, Pipedrive, Pivotal Tracker, Power BI Connector for Monday.com, PowerApps, Qualtrics Surveys, SAP ERP, Salesforce Marketing Cloud, ServiceNow, Slack, Smartsheet, Stripe, SurveyMonkey, Teradata Active EDW (Enterprise Data Warehouse), Trello, Twilio, Twitter/X, Webex Suite, WordPress, Zendesk Suite, monday.com
Q. What level of support does Cemantica offer?
Cemantica offers the following support options:
Email/Help Desk, Chat
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