--- description: Detailed reviews on Jeeva eClinical Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Jeeva eClinical Cloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jeeva eClinical Cloud Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/53/clinical-trial-management/software) > [Jeeva eClinical Cloud](/software/2049392/jeeva-eclinical-cloud) # Jeeva eClinical Cloud Canonical: https://www.getapp.ca/software/2049392/jeeva-eclinical-cloud Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2049392/jeeva-eclinical-cloud?page=2) > Jeeva eClinical cloud helps clinical researchers, CROs, and Biopharma sponsors to accelerate clinical trial process from patient screening and enrollment, clinical data capture, protocol scheduling, patient adherence, and retention from anywhere. User-friendly software, integrations and Agentic AI. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jeeva eClinical Cloud Faster, automated patient screening and enrollment workflows Maximize patient engagement with personalized interfaces and workflows from any device Study configuration in 2 weeks No special hardware required Bring Your Own Device (BYOD) Managed Cloud infrastructure and IT security Training and certification management in partnership with Bluecloud CEO-led study success \& support team Jeeva differentiates itself in the clinical trial market through several key innovations: Unified, End-to-End Platform: Unlike most competitors who offer standalone tools (e.g., Medidata for EDC, Medable for eCOA), Jeeva provides a comprehensive solution that connects the entire clinical trial process from end-to-end. This eliminates the need for clients to stitch together multiple fragmented solutions, which can involve 15-20 different tools. Significant Cost Savings: Jeeva offers direct cost savings of 30% to 70%, with potential for even more significant indirect savings due to reduced staff time and fewer personnel required. This makes it a more affordable and cost-effective option, particularly for startup and smaller biotech companies. Patient-Centricity by Design: The platform's philosophy is rooted in patient-centric clinical trials, allowing digital engagement from home, supporting patient-friendly protocols, and integrating language translation in over 100 languages. This approach helps reduce patient burden, improve retention, and broaden access to diverse populations. AI-Driven Process Automation (Agentic AI): With its patent-pending Agentic AI technology, Jeeva aims to further reduce manual burden by 60-80%, automating high-frequency activities that humans often miss, leading to significant efficiency gains. Transparent Per Participant Per Month Transaction-Based Pricing: Jeeva plans to experiment with a transaction-based pricing model where clients pay only for platform usage (e.g., number of patients recruited, data points captured) rather than a fixed subscription. This model significantly de-risks sponsors by aligning costs with trial progress and is seen as a key differentiator against incumbents like Veeva, which require large upfront commitments. Agility and Customization: Jeeva is characterized by its ability to move very fast, start trials quickly, and offer highly customized and flexible solutions, unlike larger, more rigid competitors. This bespoke approach allows the platform to be tailored to specific client needs, making even small projects a high priority. Strong Customer Service and Support: Clients appreciate the responsive support team and the high-quality customer service, which provides reassurance and helps operationalize trials efficiently. Experience in Therapeutic Areas: Jeeva has developed specific technological innovations for oncology trials, such as supporting treatment cycles where the number of cycles cannot be predetermined. They also have case studies and success stories in skincare, dermatology, rare diseases, and neuroscience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jeeva Informatics Solutions ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Transparent Per Participant Per Month (PPPM) Pricing in USD Effective date: Sep 10, 2025. Valid at least for the quarter and at most for the year. Jeeva Clinical Trials Launches Transparent Pricing Calculator to Cut Through Opaque eClinical Maze What’s included (standard) eClinical Suite: EDC + CTMS + eCOA + eConsent + TrialMagnet package for remote screening and recruitment Omnichannel engagement: email, SMS, TeleVisits/VideoVisits (site–patient, site–site) Multitenant deployment with U.S./EU/APAC data-residency options Any number of centers/sites, U.S. or global For Sponsors and CROs (single-study or enterprise) Implementation of protocol amendments self-administered by customer users Technical support by email or scheduled Zoom calls 8am to 5pm EST Monthly software subscription invoicing starts 30 days after configuration delivery 5% YoY inflation adjustment Choose the Optional Add-Ons for your Clinical Trials (not included in PPPM table above) Per-protocol configuration \& setup (incl. UAT + validation with dummy records): Ranging from $2,000–$8,000 for observational studies and $10,000 - $30,000 for interventional studies Patient Engagement Portal + Appointment Booking: double the PPPM for observational studies and x1.5 for interventional studies (adds participant accounts + concierge support) MedDRA coding and WHODrugDB mapping for concomitant medications tracking Multilingual support available Single-tenant deployment (enterprise) New optional premium features or modules to be released in the future may come with their own pricing Any extra support (beyond the first 30 minutes Zoom call), fee-for-service, custom-integrations, or user training not covered in the software. Clinical data management or biostatistics services offered through a growing number of trained CROs Contact us for exceptional scenarios not covered above such as need for a single module only (eConsent or ePRO), rare disease, low-income geographies, etc. clinical-trails-image Licensing: Enterprise licensing covers any number of concurrent studies; single-study licenses available (per-protocol configuration fee of $2,000 to $8,000 for observational studies and $5,000 to $30,000 for interventional studies includes user acceptance testing with synthetic data before go-live). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, India, Paraguay, Peru, South Africa, Suriname, Switzerland, United Kingdom, United States, Uruguay and 1 more ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Audit Management - Audit Trail - CRF Tracking - Calendar Management - Clinical Study Management - Compliance Management - Customizable Forms - Customizable Reports - Data Capture and Transfer - Data Import/Export - Data Verification - Digital Signature Software - Document Storage ## Integrations (8 total) - AWS CloudFormation - EMR Software - EPIC - Epic - Google Maps - SendGrid - Signature.email - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Clinical Trial Management Software](https://www.getapp.ca/directory/53/clinical-trial-management/software) ## Alternatives 1. [Castor EDC](https://www.getapp.ca/software/103653/castor-edc) — 4.7/5 (204 reviews) 2. [ShareCRF](https://www.getapp.ca/software/2061088/sharecrf) — 4.8/5 (44 reviews) 3. [Florence eBinders](https://www.getapp.ca/software/2066317/florence-ebinders) — 4.5/5 (83 reviews) 4. [Researchmanager – Clinical Research Suite](https://www.getapp.ca/software/170423/research-manager) — 4.2/5 (112 reviews) 5. [Flex Databases platform](https://www.getapp.ca/software/2076368/flex-databases-platform) — 4.5/5 (13 reviews) ## Reviews ### "Highly functional solution" — 5.0/5 > **Verified Reviewer** | *September 14, 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Simple and customizable web-based platform that is fast to set up and easy to use. Would absolutely use it again. > > **Cons**: It is definitely a young platform but that makes it easier to customize. Looking forward to the planned functions. ----- ### "Jeeva eClinical Cloud – Current Capabilities and Future Potential" — 4.0/5 > **Sheetal** | *September 16, 2025* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: This browser-based platform operates seamlessly across all devices, providing convenient access for patients and study sites. By enabling secure, remote patient recruitment and enrollment, it helps organizations expand reach, streamline workflows, and substantially reduce operational costs > > **Cons**: The platform does have some limitations. Separate environments for development, UAT and production cannot be created. It also lacks a tabular-format option when building forms. Logline creation is complex and must be done manually. Beyond skip logic, there is no dedicated section for edit-check programming > > Jeeva eClinical Cloud offers a highly flexible design, an intuitive user interface, and effortless navigation, making it easy for patients, study sites, and sponsors to adopt. Its browser-based architecture enables access from any device, supports remote recruitment and enrollment, and helps organizations streamline workflows while reducing costs. While the platform already delivers significant value, there are opportunities to make it even stronger. ----- ### "A great startup company that works to meet your needs" — 5.0/5 > **Erika** | *January 11, 2022* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: \[SENSITIVE CONTENT\] has been instrumental in ensuring the software has every functionality we need for our survey. Check box questions, logic, participant communications, and more check out for us with Jeeva. > > **Cons**: The site runs slow when you are working with a large survey. ----- ### "Partnering with Jeeva in Asia" — 5.0/5 > **Bhaskar** | *July 16, 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: 1. Compliant and secure 2. Pre screening eligibility 3. Remote e-consent 4. Omnichannel patient recruitment > > **Cons**: I look forward to more data collection over time so that we can employ AI to learn from past events. This aspect needs time which we don't have at this stage. > > Jeeva addresses the ability to collaborate with the study team to securely capture, access, transfer and extract data in real time with controlled access and derive key insights about study progress. ----- ### "IndoUSrare Patient Concierge is powered by Jeeva. Happy Customer" — 5.0/5 > **Nisha** | *September 23, 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The multi-channel communication, and the security and safety features. > > **Cons**: There is a bit of rigidity and resistance in customizing for the separate use cases. But the Team helps us manage this well. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/2049392/jeeva-eclinical-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2049392/jeeva-eclinical-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data