About Rapid Recon
Rapid Recon is a web-based car reconditioning software that helps auto dealerships monitor vehicles in real-time, perform repairs, and track vehicle movement through QR code scanning.
The application enables supervisors to locate vehicles across multi-level parking facilities using geolocation technology and receive automated updates on open safety recalls. Administrators can generate daily, weekly, or monthly reports on employee activity, holding cost, step times, and more. Dealers can visualize and compare past and current performance trends and evaluate the stats within the dealer group. The real-time reporting capabilities assist managers with resource planning, cost analysis, and process improvement.
Individuals can use the mobile application to add and review vehicle details, track them throughout the reconditioning process, and search vehicles using VIN barcode or text searches. Users can also upload images, assign and manage tasks, and create or edit notes with dates and timestamps. The software helps update inventory details and automatically removes, archives or retrieves sold car data.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, Guam, Mexico , New Zealand, United States and 2 others
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Rapid Recon: 24
Alternatives
AutoCloud
NAPA TRACS
Provision
TEXT2DRIVE
Reviews
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- Industry: Automotive
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Rapid Recon Has Changed the Game
Reviewed on 2/4/2022
Excellent
Excellent
Pros
Love that you can track vehicle progress throughout the entire reconditioning process, but ALSO allows multiple people involved in this process to also track that same progress without having to navigate through multiple sections. Ease of access is 10/10. Doing anything on this software is fairly easy whether you're computer savy or brand new to this stuff. You can track cost, time to lot, effectiveness, and even generate reports that allow you to make the reconditioning process more efficient.
Cons
There are truly no cons to this product.
- Industry: Automotive
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Ease of use
Reviewed on 5/13/2021
My overall experience with Rapid Recon has been great. I like how easy it is to use and track the...
My overall experience with Rapid Recon has been great. I like how easy it is to use and track the status of your vehicles. This product has helped cut down on our time to the lot and it makes it easy to see where are cars are at all times since I deal with five dealerships. I really like being able to approve work on vehicles with the mobile application when I am off work. This product works like it’s suppose to when everyone uses it properly.
Pros
One of the main features I like is the mobile application that it allows me to check on the status of vehicles when I am off work. I like how easy it is to get service work approvals sent to my phone so I can approve the work and move cars from one status to another without having to actually go back in service. I am also impressed how you can leave notes for the service writers to see without having to stop what you are doing to go talk to them. It’s a great way to keep up with the status of your vehicles as the process moves from service to recon and to frontline ready. Overall I have enjoyed using this application since we switched to it .
Cons
I can’t really say anything negative about the application itself. The only issues I see sometimes is that sometimes people don’t put the status of the vehicle in the right category so you know where your unit stands in there process. That isn’t the application but human error.
Response from Rapid Recon
Thanks, Sonny for taking the time to provide feedback, it's much appreciated. Also, I'm going to have your account manager, Ali Ramstack reach out as it may be helpful for a quick training refresh with some of your team. Her contact info is below as well should you ever want to reach out. Thanks again!
Ali Ramstack
[email protected]
612.389.9160
- Industry: Automotive
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Redundant
Reviewed on 5/7/2021
would not recommend for service department
would not recommend for service department
Pros
The graphs and charts that monitor each step are neat, but dont fully represent the process.
Cons
It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.
Response from Rapid Recon
Thank you so much Kris for your honest feedback about Rapid Recon. We value your experience and I've shared your comments with your account manager. Someone from our team will be reaching out in an effort to support you and ensure your experience with Rapid Recon is a positive one. I've included your account manager's info below, feel free to reach out anytime you need anything. Thanks again!
Tay-lyn O'Grady
[email protected]
775.788.1727
- Industry: Automotive
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Helpfull
Reviewed on 5/11/2021
Very happy
Very happy
Pros
It is the "Bible of Info" for our company and every car that we own. It's my first stop when looking for where a vehicle is
Cons
It could look a bit more sleek, but that is not a big deal at all
Alternatives Considered
NAPA TRACSReasons for Switching to Rapid Recon
liked it better- Industry: Automotive
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Rapid Recon is a game changer
Reviewed on 5/6/2021
Overall everything has been great. It is easy to use. The mobile is another great feature for those...
Overall everything has been great. It is easy to use. The mobile is another great feature for those constantly moving around.
Pros
I love being able to track all the vehicles in real time. To which status and/or department they are in to seeing how quick it moves through the recon process. Also seeing what jobs are completed and the dates helps with warranty issues.
Cons
Sometimes the software runs slow if too many people are using it and it takes a while to add jobs or move to another status.
Response from Rapid Recon
Thanks, Brandy for the thoughtful review. We're stoked the product is working so well for you. Also, I'll have your account manager, Stephany McLaughlin, look into the site speed and she'll be reaching out with any additional info she may need from you. Her contact info is below should you ever need it. Thanks again!
Stephany McLaughlin
[email protected]
623.428.0025
Rapid Recon FAQs
Below are some frequently asked questions for Rapid Recon.Q. What type of pricing plans does Rapid Recon offer?
Rapid Recon offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Rapid Recon directly for pricing details.
Q. Who are the typical users of Rapid Recon?
Rapid Recon has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Rapid Recon support?
Rapid Recon supports the following languages:
English
Q. Does Rapid Recon support mobile devices?
Rapid Recon supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rapid Recon integrate with?
We do not have any information about what integrations Rapid Recon has
Q. What level of support does Rapid Recon offer?
Rapid Recon offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
See all software categories found for Rapid Recon.
