About Rapid Recon
Rapid Recon is a web-based car reconditioning software that helps auto dealerships monitor vehicles in real-time, perform repairs, and track vehicle movement through QR code scanning.
The application enables supervisors to locate vehicles across multi-level parking facilities using geolocation technology and receive automated updates on open safety recalls. Administrators can generate daily, weekly, or monthly reports on employee activity, holding cost, step times, and more. Dealers can visualize and compare past and current performance trends and evaluate the stats within the dealer group. The real-time reporting capabilities assist managers with resource planning, cost analysis, and process improvement.
Individuals can use the mobile application to add and review vehicle details, track them throughout the reconditioning process, and search vehicles using VIN barcode or text searches. Users can also upload images, assign and manage tasks, and create or edit notes with dates and timestamps. The software helps update inventory details and automatically removes, archives or retrieves sold car data.
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Reviews
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- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
RECON REVIEW
Reviewed on 2021-05-07
ORGANIZATION
YOU RE ONLY AS GOOD AS THE TOOLS YOU USE!
I'M A PROFESSIONAL!
ORGANIZATION
YOU RE ONLY AS GOOD AS THE TOOLS YOU USE!
I'M A PROFESSIONAL!
Pros
KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!
Cons
IT SHOWS US WE NEED MORE TECHS!
SOME REPORTS COULD BE EASIER TO FOLLOW.
Alternatives Considered
ProvisionReasons for Switching to Rapid Recon
COST/FUNCTIONALITY- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Front line trenches
Reviewed on 2021-05-08
Great program. I burned up my 1500 characters before I could express all my concerns.
Please feel...
Great program. I burned up my 1500 characters before I could express all my concerns.
Please feel free to contact me directly if you wish to discuss my Enhancement thoughts.
Pros
I feel that the product is well designed.
I like to be able to leave specific notes for the other departments following me. I also like to be able to track vehicle movements. Also to be able to highlight concerns with a picture.
Cons
I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal. When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save. Also when trying to save it may lock up and have to exit the program to reuse.
Is it possible to add a save button for notes? Rather than having to use the add notes tab....I can see it as confusing to some.
Also might it be possible to allow an individual user within an organization to customize there screen for example to setup their order of steps for what they use the most and possibly allow them within their individual programs to blackout steps if they wish? I only use 5 or so steps consistently. But I've accidentally sent cars to the wrong step because there's only so much space to use on a cellphone. I use a Samsung note 20 ultra 5g. There are steps that I will never use and removing or blacking out would save time and eliminate mistakes.
I live and work in upstate NY. 75% of my Rapid recon use is outdoors in the elements. Even though I have my s pen to help navigate, any customization I can perform only saves me time when I'm out in the cold or elements.
Additionally, I'm not an admin. But I see alot of potential issues with select individuals having access to say the notes. Is there a way to limit how much an individual can see?
In our business, salespeople tend to disclose Rapid notes to customers. We use those
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Redundant
Reviewed on 2021-05-07
would not recommend for service department
would not recommend for service department
Pros
The graphs and charts that monitor each step are neat, but dont fully represent the process.
Cons
It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.
Response from Rapid Recon
Thank you so much Kris for your honest feedback about Rapid Recon. We value your experience and I've shared your comments with your account manager. Someone from our team will be reaching out in an effort to support you and ensure your experience with Rapid Recon is a positive one. I've included your account manager's info below, feel free to reach out anytime you need anything. Thanks again!
Tay-lyn O'Grady
[email protected]
775.788.1727
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Life Saver
Reviewed on 2021-05-06
I frankly cant imagine doing business again without Rapid Recon! It changes everything!
I frankly cant imagine doing business again without Rapid Recon! It changes everything!
Pros
Ability to track vehicles through reconditioning process. Also able to track vehicle for other processes as well. Easy to use and reliable.
Cons
Inability to have a vehicle reside in more then one step at a time. It would be nice to be able to set a vehicle for sublet work (windshield replacement for example) but also still have the vehicle in another step such as inspection or detail.
Response from Rapid Recon
Steve, thanks for your excellent review. We actually have exactly what you're asking for in relationship to being able to have a vehicle in a vendor step and a service step. In November we release Vendor Advantage, there's no additional cost, but it does require some setup. I'll ask your account manager to reach out to you to get you set up.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Helpfull
Reviewed on 2021-05-11
Very happy
Very happy
Pros
It is the "Bible of Info" for our company and every car that we own. It's my first stop when looking for where a vehicle is
Cons
It could look a bit more sleek, but that is not a big deal at all
Alternatives Considered
NAPA TRACSReasons for Switching to Rapid Recon
liked it betterRapid Recon FAQs
Below are some frequently asked questions for Rapid Recon.Q. What type of pricing plans does Rapid Recon offer?
Rapid Recon offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Rapid Recon directly for pricing details.
Q. Who are the typical users of Rapid Recon?
Rapid Recon has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rapid Recon support?
Rapid Recon supports the following languages:
English
Q. Does Rapid Recon support mobile devices?
Rapid Recon supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rapid Recon integrate with?
We do not have any information about what integrations Rapid Recon has
Q. What level of support does Rapid Recon offer?
Rapid Recon offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
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